Montigo Resorts Nongsa

I love this resort. Tq Junaa who attend me at Lobby. They upgrade my villa & made decoration. Tq sooooo much. Staff sgt peramah & sgt membantu. 3days at Montigo & my daughter soo happy. Tq Montigo’s Team🥳🥳🥳

The villas have been thoughtfully placed and the whole place is quiet and peaceful. Staff generally smiley and polite but only a few are trained at what they do. From check in to calling for issues in the unit to cleanliness of the villas to the restaurants. Most of the time the staff feels new and don’t really know what to do. The villas look nice but actually not clean nor well maintained. We took 2 units and 1 was leaking, the other had a loud noise on/off (maybe from compressor). Leaking was resolved but the noise not. Staff apologied but did not do anything about it. Villas were generally dusty. Furnitures creaky and dusty. Maybe we booked it cuz it was supposedly abit more premium so expectations bit higher but in general nothing special and not worth the higher rates. Would not recommend to visit.

Excellent family resort with spacious villas, beautiful sea views, and friendly staff. Our group had a fantastic stay and enjoyed the facilities, atmosphere, and hospitality throughout the trip. The only challenge was the buggy service, where waiting times could be quite long, especially during busy hours. A more efficient buggy dispatch system or additional buggies would make the guest experience even better. Thank you to the team for a memorable stay. We look forward to visiting again.

Nice view and have a lot of activities to explore❤️

What a fabulous birthday getaway with Montigo! Staff were warm and welcoming with a complimentary upgrade. Hubby and I enjoyed the private plunge pool and watching the stars at night from the top floor of the villa! We went for paid lunch at Tadd"s and the Jap restaurant at the resort. Both were delish! Breakfast consisted of quite a bit of carbs. More protein would be perfect. Facilities could do with a slight refresh. All in all, an enjoyable retreat at Batam! We'll be back! 😀

Great view, best service ever! Loved this resort so much!! If you love some places to stay and relax, this is the best place. If you like shopping and sightseeing, this could be a bit far from the city center. In other words, this would be the best spot who prefer quite relaxing places.

Recently stayed at Montigo with my family as it was my boy’s birthday celebration, and wanted to share our experience. Upon check-in, there was some issue between their system and my booking through the app, which took more than 30 minutes to resolve. Luckily the place wasn’t crowded, and my kids didn’t get bored while waiting. One thing I liked was the baggage delivery service from place to place. Requests can be made through WhatsApp and their response was pretty fast, which made things quite convenient. Currently, one of the restaurants is under renovation, so we had lunch at Tiigo. Personally, I didn’t really enjoy the food, but I have to give credit to the view — that was easily a 10/10. As for the room, we had some issues with the bathroom design/drainage. Water in the bathing area didn’t drain properly and would get trapped at one side of the bathroom. The bathtub water would also flow into the toilet area, making the whole floor wet, especially when my kids were playing in the bathtub. It became quite slippery and my kids actually took turns falling in the bathroom, which was a little concerning from a safety perspective. On the positive side, because it was my boy’s birthday celebration, they were very thoughtful and kind enough to prepare birthday decorations and a cake for him, which was a really nice touch and made the experience feel special. Overall, despite a few areas that could be improved, especially the bathroom setup in our room, we still enjoyed the stay and appreciated their service. I would still come back again, but probably not choose the same room.

The place is good but the beach is dirty. The room are very big but a bit over dated. The price is a bit too high for what you get. It s still a good place overall.

We recently stayed at Montigo Resorts Nongsa to celebrate my birthday, and it turned out to be a memorable experience. To our surprise, the resort gave us a complimentary upgrade to a beautiful three-storey villa, complete with two bedrooms, a spacious living area on the ground floor, and rooftop access on the top level. It was a lovely gesture that made my birthday feel even more special. We were also treated to a complimentary birthday cake, which was delicious and greatly appreciated. A special mention goes to the staff, who were consistently friendly, professional, and welcoming throughout our stay. Their warm hospitality and attentiveness contributed greatly to the overall experience. The resort itself is a great place if you're looking for a relaxing getaway where you can spend most of your time within the property. The villas are spacious, private, and perfect for unwinding. One area that could be improved is the buggy service. While the staff were helpful, waiting times could sometimes range from 15 to 20 minutes even during our off-peak stay. I can imagine the wait may be even longer during peak periods, so increasing the frequency of buggies would certainly enhance the guest experience. Do note that the resort is located about 30 minutes from Batam city centre, where most of the shopping malls and restaurants are. If you're planning to explore the city frequently, this is something worth considering. Overall, we had a wonderful stay and truly appreciated the thoughtful birthday surprises. The villa upgrade, birthday cake, and excellent service made the occasion extra special, and we would definitely consider returning for another relaxing getaway.