Best Western Premier Panbil

Best Western Premier Panbil Reviews

Best Western Premier Panbil

Jl. Ahmad Yani, Panbil Muka Kuning, Batam, Nongsa, IndonesiaView Hotel Details
Best Western Premier Panbil
Best Western Premier PanbilBest Western Premier PanbilBest Western Premier Panbil
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1 night

Best Western Premier Panbil Guest Reviews

4.4/5
Very Good
85 review
Verified reviews
Location4.0
Amenities4.3
Service4.6
Cleanliness4.5
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All Reviews(85)
Positive reviews(83)
Reviews with photos/video(31)
Awesome stay(40)
Friendly host(21)
Awesome rooms(18)
Loved the view(7)
Large rooms(6)
Negative reviews(2)
CLChong
Deluxe Double Garden View Room - Smoking
Stayed in May 2024
Friends
2 review
4.0/5
Very Good
Posted on May 20, 2024
Good stay to stay with spa on site. Nice view of the surrounding area from the rooftop bar.
Anonymous User
Deluxe Twin Room with Garden View - Non-Smoking
Stayed in Feb 2024
Couples
2 review
4.7/5
Amazing
Posted on Feb 13, 2024
Stay was nice. Staff were pleasant & helpful. Had fun at the nearby Panbil Eco Edu Park at the Panbil Nature Reserve. Also enjoyed the La Belle rooftop bar with live band performance.
Hansiyu
Deluxe Twin Lake View Room - Non-Smoking
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 10, 2024
this was a great place to stay at it was very warm and homey i think it was great
Guest User
Deluxe Twin Garden View Room - Smoking
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 26, 2023
Early check in with welcome drink! Breakfast was great! Gave us complimentary xmas dinner as well! Room is great! Bedsheets had a bit of stain though. Hotel is a tad far from the city. But by taxi is about 20-25mins ride. The pool is great. Eska is right in the hotel itself so we didnt had to go out for massage. Will definitely book again when im back!
6/12
Josephine
Deluxe Twin Room with Garden View - Non-Smoking
Stayed in Dec 2023
Couples
1 review
4.7/5
Amazing
Posted on Jan 22, 2024
The hotel is nice. We were surprised the room was very spacious and clean. The free minibar was a great deal and we love the breakfast spread. The rooftop lounge is a good place to relax and listen to the live band. The food was delicious.
Guest User
Deluxe Double Lake View Room - Non-Smoking
Stayed in May 2024
Friends
2 review
4.7/5
Amazing
Posted on May 20, 2024
Great place to stay. Truly enjoyable experience with excellence services, good clean room, infinity pool and etc.
Yvonne
Executive King Suite with Garden View - Smoking
Stayed in Oct 2023
Friends
5 review
4.2/5
Very Good
Posted on Dec 25, 2023
Tis hotel room is cozy n so comfy. If u just wan to rest in the room then tis hotel may a good choice
Anonymous User
Deluxe Twin Room with Garden View - Non-Smoking
Stayed in Dec 2023
Solo travelers
3 review
4.5/5
Great
Posted on Jan 1, 2024
good afternoon good luck today see what your plan looks and the best
Sharon
Deluxe Double Lake View Room - Non-Smoking
Stayed in Aug 2023
Couples
1 review
4.2/5
Very Good
Posted on Aug 12, 2023
Arrived around 6pm, so check in was a breeze. Request for late check out, but was only given till 1pm. Location of hotel was actually quite secluded. Choose this because of the Lake view with sunrise room. Modern hotel and Eska spa and massage located at 2nd floor. Getting Gojek or grab to lobby to anyway is relatively easy and fast. Room was relatively clean, just some sand on the floor, had to call the front desk to ask them to vaccum it. Housekeeping came quite fast. Double room cam standard with Queen size bed. if you happen to get a King size, both side of the bed will have less space for movement. I would have prefer a Queen to get more space to move around. And the Front Desk keep insisting that all rooms came with King size bed, until 1 of the guy follow us up to check on different room with the difference in bed size. Toilet tap water flow is good. Too good until the water level in the basin rises. The drainage sometimes was blocked or slow down by the basin stopper that drop down. this is something to improve on. Complimentary mini bar on all the snacks and including the drinks in the fridge for each stay, all top up will be chargable. Breakfast buffet had a good variety. some are quite tasty. i will avoid those buns that feel quite hard. unless there are some toaster oven to heat them up. On weekend when there are more crowd, they tend to keep the buffet station longer. On a weekday, they will start keeping on the dot at 10am. if you want to eat longer, just go take your food and put it on your table. Most of the hot food will be top up constantly. 2nd time stay here already. probably will try other hotel since location is not that good. And they cut their shuttle bus to the shopping area. Added once a day shuttle to a new mall only.
6/20
Chasteen Dwayne Castillo
Deluxe Twin Lake View Room - Non-Smoking
Stayed in Nov 2023
Family
8 review
5.0/5
Outstanding
Posted on Jan 21, 2024
Nice view and worth for money and their breakfast is quite okay.
RahimAbdul
Deluxe Double Garden View Room - Smoking
Stayed in Sep 2023
Couples
7 review
5.0/5
Outstanding
Posted on Sep 10, 2023
The room hotel is very clean, very comfortable to stay there. Thier staff are very friendly but the hotel quiet far from town area but no problem the transportation is alot over there.
Yi Da
Deluxe Double Lake View Room - Non-Smoking
Stayed in Mar 2024
Family
12 review
4.2/5
Very Good
Posted on Mar 3, 2024
Suitable for kids. Hotel’s massage was excellent with attentive staff. Posh and nice rooms with a smart TV.
SIN TEE
Deluxe Double Lake View Room - Non-Smoking
Stayed in May 2024
Business travelers
6 review
3.7/5
Posted on May 16, 2024
Nice hotel if you want to have a quiet location and good view of the lake.
Jeremy Chan Nomad
Executive King Suite with Lake View - Non Smoking
Stayed in Nov 2023
Family
32 review
3.5/5
Posted on Nov 5, 2023
Nice view of the lake that is peaceful and calm
OngSheryl
Deluxe Twin Lake View Room - Non-Smoking
Stayed in Feb 2024
Family
1 review
3.2/5
Posted on Feb 13, 2024
Hotel and room was good and spacious, quite clean as well but few patches of stains on the sheets. Reception service was good and prompt in replying to my queries. ----------------------------------------- Bellboy did not assist with luggages as well but just smiled and opened the door for us. Most issues arises from the food service - 1. Given welcome drinks to be taken from the lounge but no one is tending to the lounge where the reception had to make calls a few times. > Only took the welcome drinks the next day and we waited half an hour for cups of hot coffee & tea. 2. Dinner; for a 5 star hotel, there was no proper organization. There was no food and no one bothered refilling, i had to ask one of the waiter for them to refill it. Food was not up to standard, the soy sauce chicken was very very salty and the duck had a very strong weird smell and taste. > All dishes had meat, so if you're vegetarian, it's not for you (no complaints on this but just a heads up). 3. Breakfast was ok but same, no proper organization. 1 person cooking sunny side up and another cooking omelet side by side, caused a very very very long queue as most preferred the omelet. Hence, this caused an issue to those trying to take the food from the buffet tray as the queue was blocking it. Other hotels that we've been to have 2 stations to break the long queue. 4. Clearing of the tables were quite slow. Many tables were empty but uncleared. For a 5-star hotel, i think this is the only hotel that does not have proper organization for the food services. Hotel team will need to look into this and see how they can improve. Will not be looking to come back to this hotel anymore.