Bubali Villa & Apartments

Absolutely awful. We checked out after one night. We booked for a double deluxe room. We had a studio that had a shower in the living quarters. The booking on line advertised an eat in restaurant for breakfast which was why I chose this place- there was none. I walked through this place last August and was told there would be a restaurant where we could purchase food for breakfast. There was no safe in the room. The receptionist was going to bring me one. Well if she could bring me one to the room, I suppose anyone could walk off with it. There was only one light in the ceiling and the only lamp did not have the proper plug so it was not usable. There was a problem with the electricity and the television did not work when we got up in the morning. The deal breaker was when I was told there was no maid service and we were not getting fresh towels. I am a nurse. This is a matter of proper hygiene. I really feel that I need some kind of refund especially since their posting on the web advertised the restaurant where breakfast could be purchased. I was told that they started to build it but it was not finished as yet. I would not have booked there. I also have pictures of the room which was really a large closet. There was nothing "double" or "deluxe " about it. I would in good faith, appreciate a refund. I would rate the place a minus 5 in all categories. Dolores Russo

The location is great and the service was great Room were very clean and the staff was very helpful to help church me in

I stayed in a large 3 bed apartment with a balcony with my teenage son and disabled daughter for about 6 weeks in 2021. The owners were fantastic and couldnt do enough to help us. They were unbelievably kind, sociable, friendly and welcoming. The apartment was clean, spacious and had a gorgeous view of the pool, the palm trees and the sunset. The apartment complex was beautiful and the whole ambience was welcoming, peaceful, friendly and sociable. We hardly needed to leave the complex, but if you wanted to go out, the beach, with cafes, restaurants etc. was close by and Superfoods was just around the corner. I honestly felt like I could have stayed there forever! My kids had a brilliant time as well. I am sorry it took so long to write this review, Bubali Apartments you were brilliant and I will never forget the amazing time we had there! You fully deserve 5 stars! Thank you!

A 15-minute taxi ride from the airport and We arrived at the apartments ahead of schedule.  Check-in was extremely easy. Our apartment keys were waiting in the allocated pick-up point.  We chose a one bedroom apartment number 1. It was more than we imagined . A comfortable lounge area with air-conditioning TV. And all the amenities that a kitchen area needs. The separate bedroom also had a TV, air-conditioning and large double bed with  ample wardrobe space .A safe for all personal belongings was in the bedroom . Adjacent to the bedroom is a good size bathroom with shower / wc / toilet and all toiletries supplied. Outside, we had a private patio area with a table and chairs . The apartment / Villas are extremely clean and all garden areas and swimming pool are constantly kept clean  We were very impressed with the outdoor kitchen facilities aeound the pool for everyone to use that  being Barbacue, oven , coffee making facilities and also public laundry facilities. All the staff are helpful  polite and very professional. Sunloungers are around the pool, and there is an area that also supplies you  beach chairs to take with you to the beach and replace back after your stay. The supermarket is within walking distance and has everything you would require , Sundays, it does close at 18.00 . This was our 1st self-catering holiday and we could not fault one thing about the accommodation and all the surroundings. A hired car is beneficial, and we made good use of it on our stay .The hire company was around the corner from the apartments and very helpful. We enjoyed the accommodation so much that we have booked to return 2024. We highly recommend staying at this little Gem of Paradise

In 6 days there I was moved to 3 different rooms. I felt like it was a bait and switch..the employee who checked me in quit after 1 day of my stay. He seemed to be the only capable one there. I was moved from my original room after 3 days because someone else was booked for 1 day. Anyone who knows this business would have put the 1 day guest in another room and let me stay where I was comfortable. Now housekeeping had to clean when I left the room and 1 day later when the new guest left. Made no sense. Then 2 days in another room and finally 1 day in a final room. All this with packing and unpacking. Then to make things worse my room wasn't ready at check in because the housekeeper was cooking in it and feeding her child. Management did nothing. I made a reservation for 3 nights 2 days later and was told which room I was given. Guess what? The other employee told me a day later I couldn't have that room. What incompetence. One new nice room. Then they switch you to old dreary rooms. Coincidence.....I think not!

Had a wonderful experience staying here. Apartment was nicer than photos. everything was clean and well prepared. The property is well cared for. Common areas (pool and grill area) were empty most of the time and we enjoyed cooking outside with minimal guest interaction. Very quiet which we appreciated. There is a phenomenal grocery store a couple blocks away and seafood market. Beach is just a short walk beyond that. We rented a car which i recommend if you are into exploring there is parking at the property. The staff was very friendly and we did not want to leave.