The hotel was pretty meh overall. But the service provided by the day time front desk staff, especially Jordan, was horrendous.
We stayed a few days and then our transmission died so we were waiting on a vehicle, and to get into our Airbnb, but check in was a couple of hours. So we needed to stay in the lobby and out of the 91 degree heat due to our 12 month old baby.
The earlier lady was permissive, but it wasn't until Jordan threatened my wife and called the cops on her claiming she was loitering. No options were given, no additional days, rental of the pool, or anything. Just very rude antagonistic anti service. She was breastfeeding our son and Jordan woke him up with the loud threats and then he gawked at her as she sat exposed on the couch. He claimed it wasn't his fault and he didn't care.
No compassion, no consideration.
Really awful.
I've never seen service this horrible personally before.
The rooms themselves were less than ideal, with strange red stains on the walls and near the sockets, the shampoo kept dripping in the shower, and the overall level of maintenance was just low for the building.
I didn't realize it would be worse then staying at a cheap motel. A motel 6 would have been better.
The pool was supposed to be open, but had a maintenance sign saying it was closed.
There was a torn up and derelict ceiling in the lobby.
And the breakfast was awful. The second worst continental I've ever had.
The only good thing was how close it was to Ray's BBQ
