Bedroom/bathroom were like a black hole. Numerous lights not working. No light above the coffee maker ( and even if there was there was a display suitcase between the ceiling and the coffee machine. No milk. After I repaired seal on shower door there was no shelf to put anything on. Limited space above the basin as well. Carpet had obviously been fitted by an amateur. Bed was extremely hard and then to breakfast. Please explain how you eat toasted sourdough bread without cutting your gums ?
Finally on a positive note...the evening meal was excellent, and very enjoyable.
In summary, this hotel needed a darn good refit, stained carpets in corridors, missing lamps,and smart attire for the employees would all contribute to a far more pleasurable stay.