We had booked 2 of the 3 rooms for 2 nights (the arancetto and the grande suite), we were the only guests in the palazzo. The bed of the grand suite wasn't´cleaned after our 1st night, plus we had no water at the second evening, we couldn't shower until late at midnight when the owner called to fill up the deposit that apparently wasn't checked that it was almost empty before our arrival.. Rooms are very nice and comfortable, the grand suite has an amazing huge terrace. Beds very nice, mattress of good quality. Shower not in a very good condition, hot and cold water were mixing constantly and moldy appearance. Hard to shower. Breakfast was nice with fresh orange juice. Generally the service doesn't´stand up to the expectations nor to the price we payed.