Guest User
June 12, 2025
We visited for the England friendly at The City Ground on June 10. The hotel is in a lovely location not too far from the city centre, the train station and a lovely looking arboretum and is very accessible by tram. The reception staff on our arrival were very pleasant and friendly. The bar area was nice but not that well staffed and after a fair wait staff had to be found for us to get served. Our family room was big, well facilitated and clean enough. We all had a comfortable enough nights sleep. However we had not been made aware prior to our stay that the tram, which runs right out front would run into the early hours, and would be every ten minutes or so. This was quite noisy but also shook the room a little and initially kept one of us awake. (Excellent tram service though!) Also and this isn't necessarily the hotel or staffs fault but we could hear some noise from neighbouring rooms and heavy footsteps from the room above. The breakfast was nice with a good assortment of cooked and continental offerings as advertised. Staff were more than happy to help replenish anything once it had gone and the chef brought freshly cooked items out often. The communal hotel facilities were also clean and pleasant enough. Pros - Convenient location, on tram route, and clean enough. Cons- Noise from tram.