Garden Playanatural - Adults Only

We had a lovely stay at this hotel. We booked a partial sea view room but were pleased to find that it was a lovely, full, panoramic sea view with the river Piedras, sand dunes and woodland as well, and in a quiet area of the hotel. Balcony was very private and we enjoyed sitting there with a drink in the evening before dinner. The cleaning was done to a high standard and towels replaced regularly and the reception, bar and restaurant staff were all very pleasant, especially the staff at the snack bar who seemed very friendly. We went half board and had lunch in the snack bar most days and really enjoyed the food there and the variety on offer, as well the draft non alcoholic San Miguel beer. The pool is beautiful with lovely views across to the sea and was large with plenty of space to swim and do lengths if you liked to, and lots of sunbeds. The hot tub wasn't really hot (!) so we didn't use that much. The spa and the thermal circuit were really lovely and we enjoyed doing that one morning during our stay. La Flecha beach is a short ferry ride away and really worth going to as it's very beautiful, sandy and secluded. We also had a lovely trip to Faro, Olhao and Tavira and a trip to Huelva with a boat too where we were picked up from the hotel. The area of El Rompido is very pretty with lots of flowers and greenery and very peaceful. Overall, we were very happy with our stay and thought it was excellent value for money and a very relaxing time away.

Booked this hotel as it was my birthday the day we arrived. Had a disappointing transfer with Tui left FARO 09:50 and arrived at the hotel 14:15. This was not the fault of the hotel but I was not expecting to spend most of my birthday on a bus. The hotel was very clean and spacious and the reception was very friendly on check-in. I was disappointed that despite being all-inclusive we only had a handful of fruit tea in the room which was never replenished although I did ask for coffee as I don't drink tea. Also no milk in the room. I was advised these were only given first day as a present. We had the same glasses throughout our stay and we washed them ourselves daily. The hotel was noisy at night sounded like trollies were being moved around or similar not sure if it was due to tiled floors that made it noisy. The food was lovely in the restaurant although the last week we were told the hotel was closing for the end of the season this coming Sunday you could tell as the food variety was not the same as the first week. 2 lovely large swimming pools with plenty of sun loungers, although they were freezing cold. You could swim in the indoor pool in the spa between 12-4 if you purchased a swimming cap at 3 euros each. Towels were available at 10 euros each deposit and 1 euro to change them. The spa was lovely had a facial which was very relaxing and the staff were friendly. Entertainment in the evenings started quite late The African singers were amazing and the acrobat show was good. The animation team did quizzes and Karaoke which was good fun although I thought their show was very childlike. The animation team did activities during the day like aqua dance in the pool if you were brave enough to go in, archery, bingo, table tennis and walking. The Pool bar if you were all-inclusive food was burger, hot dog or toasty. You could have 30% discount on anything or use the restaurant which we did. Drinks were included and a good choice was available. Bar staff were friendly but you were limited to two drinks at a time which was fine except when you were sat in a group. Glasses always dripped all over you not sure why. It would have been nice to have a lounge bar or somewhere else to have a drink if you didn't want to listen to the entertainment there wasn't an alternative. There was also only 1 buffet restaurant no a la carte or different restaurant. Also could have benefited for a shop for customers on bed and breakfast or half board. The hotel was bright and airy and the gardens were beautiful and very peaceful to sit in. The location was very quiet and opposite a woodland overlooking a marina. The town was a good 3km walk away and not much open to see. You could get a taxi for 15 euros if it is too far to walk. Nice walk from the hotel about 15 mins to the beach via a woodland walk and under a subway and across the road. There is a supermarket down the hill but the hill is a little steep for people with walking difficulty as some of the pavements are

We visited the hotel at the beginning of October. I’d been anxious about negative reviews but our experience was generally good. All members of staff were helpful and polite and we had no real issues. We were allocated a room at the side of the hotel with a pleasant view of the trees and the sea in the distance. We were not charged for a sea view. The hotel is very well kept and our room was clean and comfortable with a huge bed and lots of space. Food was generally good - a good selection for breakfast, lunch and dinner (we were on an AI rate). We didn’t try the pool bar for lunch as there were limited choices. Wine selection for AI was very poor. We diluted with sparkling water! Only one wine allowed of red, rose and white. No Cava in restaurant although allowed in bar or by the pool. Odd! Our pre dinner g and ts in the bar were fine. Entertainment was very hit and miss. The Soul evening was excellent but some of the offerings by the entertainment team fell short of enjoyable. Swimming pools were huge and great to swim once you got over the slight chill. Not many people used the pools for swimming! Loads of sun beds but they are not very comfortable and many need replacing. We used a cushion which helped a bit. The hotel is in a lovely setting but is very remote. We had a car so this wasn’t a problem for us - we visited the local town - El Rompido - which has a great nature walk from the car park by the lighthouse. Also recommend a trip to Ayamonte. A good value holiday and we were blessed with amazing weather.

We arrived at the hotel at around midnight on the Sunday, check in was very quick and easy and the hotel had food prepared for our arrival. One issue we had though was that we weren’t informed my TUI that the hotel was completely closing for the season at 12pm on Sunday even though our flight was at 8pm, reception didn’t seem to be aware of this, however the issue was resolved with TUI and we have to spend the day at a different hotel. The room itself was very nice, big double bed with extra pillows and duvets in the cupboard, the cleaners were outstanding, cleaned the room every single day no complaints about the room other then no milk for the coffee and tea. Me and my partner went half board, there were two places to have lunch at the hotel the pool bar and the buffet, the pool bar food is delicious and at a decent price, personally only went to the lunch buffet once as it cost 40€ but I guess it’s a 3 course all you can eat. However you are given the option to swap dinner for lunch if you want to get dinner someplace else. We don’t drink so didn’t try the beverages but we made use of the free water fountains around the hotel to fill our bottle. The breakfast and dinner at the hotel were very nice, mostly the same every day but still enjoyable. The pool area is lovely, was very quiet and plenty of empty sun beds, the pool is cold but it’s what you expect with an outdoor pool. The night time entertainment is fantastic we really enjoyed it, however a 10pm start is quite late but with dinner not starting till 8pm it was fine. Overall throughly enjoyed our stay, very relaxing and very friendly staff with clean facilities.

Having stayed in four star TUI hotels , I would class it more as a three star hotel. Our room is basic but lovely. There wasn’t a kettle in our room but the hotel quickly sorted this out. We requested a quiet room and this was granted but it does look out onto the front of the hotel and doesn’t really get any sun but the weather is lovely and there are always sunbeds available by both pools so that doesn’t matter and the pools are lovely and a perfect temperature for June. I have seen reviews saying you if you are all inclusive you don’t get free bar food. This is only the case after 3pm and they do offer a 30% discount after that but you can get crisps and nuts free of charge if you ask the lovely pool bar staff. All the staff here are amazing and so friendly and appreciate if you at least try to say please and thank you in Spanish. This is a remote hotel which it clearly states but there is a lovely walk to el rompido which takes around half an hour but I’d suggest walking there early to avoid heat stroke . The cocktails aren’t great but pretty much the same as other TUI hotels in any county. The spirits, wine and beers are perfect and the food in the restaurant has been lovely and plentiful. The evening entertainment doesn’t start until 10pm and we are usually heading up by this time but we did manage to see the magician who was very good. If you want a quiet hotel and are prepared to (a) chill and relax or (b) get out and walk then this is perfect for you. We still have another week left and would happily stay longer . Please don’t be put off by negative reviews as it really is lovely and the views are spectacular

I stayed here for a week with my daughter and loved every minute of that week, the hotel ,staff and outside areas were fantastic, there was a great variety of food and drinks we will definitely be going back. We are going to book our next stay very soon.

Myself and my husband visited this hotel between 10th-17th June. With it only being my husband's second time abroad, we wanted something all inclusive to save some money. When we arrived, we were greeted by reception well, only thing is they forgot to give us the card for the lights, and forgot to tell us that the wristbands are used to open the doors. We were a bit shocked that you have to pay for the snacks, even on All Inclusive, as this is not advertised on TUI nor the website when booking. However, if you were all inclusive, you got 30% off snacks. We took advantage of this a couple of times as we began to get bored of the buffet style lunch towards our last two days. The rooms were lovely, clean, tidy and great air-con as well. The beds are enormous, so much room! They had Summer quilts which was great because it was so warm during the duration of our stay. There was a thicker quilt and two spare pillows in the wardrobe though should we have needed/wanted them. The hotel itself was gorgeous, it's very large but you soon find your way around. As other reviews have said, it is quite remote and on top of a hill so that would need to be taken into consideration for those that may struggle. There's a small supermarket at the bottom of the hill which doesn't sell much but it's fine for most things you may need/run out of. We noticed that they don't sell cigarettes/tobacco though so bare that in mind if you smoke as it may be worth getting some at the airport if you want it. We did make the venture into El Rompido on the 2nd day, which is stated on Google as a 20 minute walk. Please be advised, it's certainly not 20 minutes, it took us 45, and in the heat it can be difficult as there wasn't much shaded areas to pause/rest. The pools are gorgeous. There's one by the pool bar, which is the one we frequented most. There's another pool on the lower level, which we only used once as it's very deep. I'm only 5ft1 and the bottom pool is marked as 1.60-1.70m all the way around, so it was more difficult for me to swim in that one as I like to touch the floor. The pools are very clean, tested daily and we found no faults here. We enjoyed the pool as the perfect way to cool down when the sun became a bit too hot. The cocktails at the pool bar are lovely, granted they are from a machine - and likely watered down some - they tasted amazing either way. My husband mainly drank San Miguel as part of the All inclusive, and he occasionally had a cocktail/spirits. There was a bartender who we were quite fond of, named Adrián who got to the point of remembering which drinks we wanted whenever we went up to the bar. This made us feel very welcomed and he was genuinely a really great guy. An asset to the team. The hotel corridors had ice-cold water dispensers dotted around, which was an amazing aspect for us as it meant we could refill our bottles when heading out, or going to bed. There's gorgeous Balinesa beds by each pool, however these were at a cost of €