This review is addressed to the hotel management, not to the staff, who were genuinely kind, welcoming, and helpful throughout our entire stay. We are talking about a hotel that costs more than $700 per night, so naturally, our review and expectations are based on the price we paid and the level of service and quality one should expect at this price point. 1. Location The hotel is located next to a fish market, which unfortunately has a significant impact on the overall experience. The sea directly in front of the rooms feels more like a fishermen’s harbor than the beautiful beach setting we expected. As a result, there is a noticeable smell of fish and harbor activity on a daily basis. The beach in front of the hotel is also not private, so guests should expect constant activity and noise throughout the day. There are often football matches and many people on the beach, making it difficult to enjoy a peaceful and relaxing atmosphere. We were also looking forward to swimming in the ocean, but the water was not clear and did not appear particularly clean. Considering the number of fishing boats and other boats in the area, this was perhaps not surprising, but it was certainly disappointing given the expectations created by the hotel’s price and location. 2. Rooms and facilities The room itself was beautiful, well decorated, and clearly designed with great attention to detail. The interior design and overall atmosphere were definitely among the positive aspects of the hotel. However, there was a noticeable lack of maintenance and attention to cleanliness in several areas. There was an unpleasant odor coming from the toilet in the bathroom. The paint in the swimming pool was peeling, and the pool itself was consistently dirty, to the point where we did not feel comfortable swimming in it and could barely use it beyond putting our feet in. The bed sheets did not seem particularly clean, and some of the furnishings, including the curtains and poufs, were torn and showed clear signs of wear. For a hotel in this price range, these issues are simply not acceptable. 3. Food and dining As travelers who genuinely appreciate good gastronomy and who also come from a family involved in the hospitality industry, we were particularly disappointed by the food. In our opinion, the buffet was of a standard more comparable to a lower-quality hotel rather than a luxury property charging more than $700 per night. The food did not reflect the level of quality we expected. Considering that the hotel is located on the coast, we were especially surprised that there was not even a proper selection of freshly grilled fish available. The octopus and calamari dishes were disappointing, and the pastries lacked flavor. The only dishes we genuinely enjoyed were the chicken, rice, and salads. The hotel also offers a $50 breakfast served in the room in a beautifully decorated basket. While the presentation is attractive, we did not feel that it was worth the price.
