Fraser Place Puteri Harbour, Johor

Room service has room to improved. The 1st female rceptionist attended me on my check in has not taking my request seriously, I have to changed to another room & higher floor on my 2nd night and no smiling at all, not rude but seems not friendly. Overall the hotel is worth staying. The pillow quality & size need to upgrade, it's too hard & small.

Had an awesome stay at this apartment. Very professional and friendly staff that goes the extra mile.Clean and comfortable bed. Thumbs Up!

Bedroom with balcony comes with a nice sea view. Room is well maintained. Furnishings look very new and updated. Bedroom slippers and basic toiletries, laundry powder are provided. Quick and friendly guest service.

2nd stay here. Took a one bedroom. Pros: Staff are very polite and welcoming. Breakfast good spread. Comfy bed. Spacious room and toilet. Cons: Ants at kitchenette area. Mould in tap and shower areas. We like this hotel for the nearness to Legoland, Sunway big box, space and breakfast. Kids love the tub too.

Very good hotel. Room size is superb. Staff is friendly….. must stay!

Fraser is located at the far end of Johor Bahru, and the location is quite far from the town area. There are also not many shops nearby, and I noticed some abandoned buildings around the area. The hotel itself is quite old, including the rooms, toilet, and some of the amenities, so overall it feels rather average. However, I have stayed here a few times because I really like that the room comes with a washing machine, which is very convenient. Other than that, travelling to the town area of Johor Bahru takes quite a bit of time due to the distance. Overall, my experience has been average.

Amazing hospitality from the front desk, I checked in early around 12:30pm and was prepared to wait until 2pm for my room to be ready, but the guy at the front desk was determined to search for a ready room so I can rest 🥲 He even offered me free breakfast! I am not local so he also advised me to leave earlier to beat the buka puasa traffic jam to wherever I’m headed for dinner. Room is clean and comfy, will definitely book again!

A hotel that i like that is far from the noisy part of jb. Place for me to just chill and sleep, after a day out to shop and makan. Hungry at night or early morning order food, pickup eat on bed and watch TV. Room is big and clean, aircon strong and make me sleep until tomorrow. Toilet water also hot, feel shiok. Washing machine, shiok I wash clothes then go back can relax no need wash. Then cny strike midnight, fireworks just out side my balcony. Nice but I scared le, keep shooting fireworks till early morning. Feel like going to hit my balcony. Whole place smoky like got fog. Scary experience, adventure! Everything is good, but just during checkout the staff looks like a senior staff serving me no expression, no words, shocking by such service.

If you like a quiet, cosy place that give you a resort feel, then this hotel will be a good choice. Initially booked this hotel is because wanting to try the Gem Spa, as previously I tried their other outlet which was very good. But sadly due to time constraints, we didn't manage to go the spa. What I like about this hotel is, there is a hard rock within the hotel. So if you do not want to travel 15mins out, then you can actually chill and eat there. The room is cosy but sadly that even I had booked the sea view, the view was not directly. I was allocated a room that faced the road and far right is the sea. But the plus point is I have a bathtub. Overall the service is good, breakfast is average and the occupancy of the hotel is high but you do not feel crowded.