Yara Nuwara Eliya

To sum it up: The hotel overall is pretty good. The location is excellent, with the Pink Post Office and The Grand Hotel (a heritage hotel, same afternoon tea as the Queen of England) both within walking distance. There's also an HBN bank right outside for currency exchange. Getting to the train station the next morning was about 8-10km, a 20-minute drive. Hotel facilities are decent, generally quite new, clean, and tidy. Hot chocolate was offered during check-in, and there were welcome chocolates in the room. Breakfast isn't a buffet; it's a set menu, but the portion is sufficient and the taste is acceptable. Now for the details, which you might overlook if you're not particular, as you can't expect too much from a small hotel. Although there are USB ports in the room, they didn't work. The table turned black when wiped with a wet wipe, the pillowcases had stains, and the towels were grayish (I brought my own disposable pillowcases and bath towels). The shower water pressure was unstable, fluctuating between strong and weak, though the water itself was very hot, and the showerhead flow wasn't very strong. The biggest flaw, however, is the sound insulation! This really deserves a complaint; you can clearly hear coughing, sneezing, and conversations from the next room! And the noise from the street outside... This definitely deducts points.

The hotel seemed newly built and was very clean. There were welcome chocolates in the room. The location was also great, within walking distance from Nuwara Eliya's bus terminal. It seemed like there was a limit to the hot water, but since I was alone, it wasn't an issue. Breakfast wasn't a buffet, but it was very luxurious and delicious!

The hotel was new and very clean. However, I had a lot of trouble with the shower as there was no hot water. Apparently, after 25 minutes of use, you have to wait 10 minutes for the hot water to come back, but even after waiting for more than 30 minutes, it still didn't come on. I tried multiple times and only cold water came out, which was very difficult. Other than that, everything else was good.

The staff were very helpful, giving us a complimentary chocolate and helping with our luggage. The room was very cozy and clean; the only downside was that the room's entrance door opened directly onto the hotel dining area, so other guests could be heard. The bed was super cozy and clean. As for the hot water, if you feel the cold easily, you might use it all up fairly quickly.

The hotel is about a 5-minute tuk-tuk ride from the city center, which is a great location. I was also very pleased with the welcome drink. It's a new hotel, so it was very clean. My only slight concern was the safety of the surrounding area at night.

The hotel staff were all very kind. The room was clean and comfortable. Nuwara Eliya was very cold, so the hot chocolate welcome drink was a real treat✨