Gala Oaxaca

I was there for a week. I really liked the the hotel was extremely close to the Palacio Municipal, the Qisco, the historical street and the Mercados. The mattresses are extremely hard. The pillows were very thin. We were only given one. We asked for a second one and it took 3 days to get them. The water pressure is extremely low and the shower handles weren’t working properly. The hot water one was extremely hot and unable to control as well as the cold one. After the first day the shower water did not turn off. For this reason I asked for a different room. The room we were given was larger but the shower was smaller and the toilet seat was way too close to the wall. We could not seat comfortably. The sheets were not changed daily. We were asked to use the towels at least twice. I was very concerned that the front door to the hotel would be locked with a chain at night. I believe it is a fire hazard. I cannot say what time at night it was locked due to us leaving early in the morning every day and we returned at night. We had to call the hotel phone number in order to have the attendant open the door. It would take some time because he was asleep. For the above reason I will not stay there again and will not recommend it.

Well the room didnt provide toilet paper , and when i ask the front desk they told me they didnt have none , so i went to the store n bought my own , not ok !

Made a reservation 10/30/25 with credit card thru ******* with a discount but once I got to the Hotel Gala Oaxaca was told that I needed to pay cash only & it was $600 pesos more than what it was thru the app. Didn’t argue and paid for it but once I left the Hotel I got charge on my credit card even though I pay cash. I like the location close to the centro and room was ok.

Poor light, very small bathroom, hard bed, not elevator hard to transport the luggage to the rooms and not people around to help.

Felt very creepy. Lamp in room but no where to plug it in. The good thing was hot water, the bad is, it was scalding. Great location and staff

Very well located on a corner just across from the main square. We came for the Radish Festival and subsequent Christmas activities and were always just steps away from the festivities. The hotel is noisy as many have reported but this is because it is historic tile and plaster walls. The rooms are very small, but comfortable for sleeping. We do not travel to stay in our rooms anyway, so we were fine and the price was attractive. The staff were incredibly friendly and helpful as our Spanish was not so good.

Unhappy Room phone not working, TV without cable connection, fly snatched on wall, door latch broken, drape broken and could not close so no privacy, and more. The pro was that it was feet from Zocalo. I

Honestly, it was a bad decision to stay in this hotel. There is nothing dood I can say about this hotel, my wife and I had to leave the hotel before the day check out. Bad smell in the bathroom, a lot of noise in the hallways, cleaning was terrible, no AC. Etc. Bad decisions

The beds were terrible the springs were poking us. The other bed was uneven and could not sleep. The curtain stick was vent and could not close curtains properly and the secure lock was breaking it was hanging.