Hotel Parador de Alcalá

The place is in desperate need of a refresh. Service is not good in the restaurant. Limited menu and you are “charged” a gratuity by the waitstaff. The place is tired. Furniture is dated and rundown. Towels are threadbare. Just not worth the price. Even with a huge discount.

We had a great stay at this hotel last week—me, my wife, and our kids. It was definitely top-notch. We were a little worried about it being right in the middle of town because of noise, but it was excellent. We would absolutely stay here again. The hotel staff is on their A-game for anything you need. The drivers for the hotel tours, Brian and Pedro, were also top-notch. They took us around town and made us feel extremely comfortable and at home.

The room was clean and very well maintained. The staff is excellent and very helpful!

Great alternative to fancier hotels but just as nice. The location is the best for all activities in OAXACA. A few blocks from Plaza Santo Domingo and the Zocalo. Lots of stores and restaurants nearby. The breakfast is included and it is great. The rooms are small and dark but that is because we were away from the main road. The rooms on the main road while having a balcony are more noisy. The pool was cold. Great stay and would do it again.

Breakfast was not good. There were no options for people with dietary requirements. There were half used miniature shampoos in the bathroom. Room was extremely small with no room to move. Cleanliness was questionable.

Everything was great: location the center of town clean room, excellent breakfast, friendly staff

The hotel is located in the heart of Oaxaca, in the most beautiful and walkable calle, that makes it very comfortable for finding restaurants and safe. Overall the room was clean, the breakfast very good (please remember to tip the waitress) and the rooftop pool relaxing.

Excellent staff! Just had one issue - the bathroom smelled badly, from the drain , a lot of the time.