Posada Don Mario

Staff was very helpful and professional. The place is clean. However, the rooms on the top floor are not for people that need more help because the stairs are a metal spiral stairwell and the suitcase doesn't fit since it is narrow and steep. ******* should have let us know of this issue before booking it. We had to pay one night because we cancelled that same day when we saw the rooms and didn't get our money back. Maybe a good place to stay for young backpackers who are traveling light. Rooms are warm and dark.

The only amenities provided were soap. There was no shampoo, conditioner, body lotion or hair dryer.

This place was clean, easy wall to the center of Oaxaca. You can get a taxi at the end of the block. Staff was friendly.

Shops, restaurants are

I had construction going on outside my room Debris was falling inside and my walls were shaking. It caused dust to get on all my clothes.

Do not book directly with Posada Hotel Don Mario. I booked a reservation for 6 nights at the fully reimburseable rate and paid in full. The receipt which came back to me the same day showed I paid for one night and that this is not reimbursable. When I tried to make a change through both email and phone call I was asked to send my receipt to show this. I received no response. I decided to cancel in full as I did not want to ruin my vacation by arguing that I had already paid. I have to challenge the charge on my VISA card as the hotel is trying to now say that I am only due reimbursement for the one night shown on my incorrect receipt. This is taking me hours providing all my documentation. Do not subject yourself to this.

I would have loved for this stay to would have been different, instead, it was terrible and it almost ruined my vacation. The check in was nice, I felt welcomed, until I was told that my room had a shared bathroom, which was not clear or even on the property’s description, I decided to accept it, the charge for my reservation was already made. While I was setting up in my room, I noticed that the door lock had been tempered with and was broken, I reported it to the staff and was , told that it had been reported by the prior tenant, they gave me the room anyway!! This didn’t make me feel safe but was told that the manager would be informed. When I came back from a tour was told that the lock was still broken plus there will not be running water from 8pm -1am., with a shared bathroom? Really?! tried resolving the issue and get a refund from the hotel or a transfer to a different room and was unsuccessful. At this point the staff was not willing to assist or resolve and no manager there, i didn’t feel safe staying in this room with a tempered lock and will have to find another place to stay in a foreign country. I made the decision for my safety to leave the room and return the keys, the clerks refused to provide me proof and I had to call the police to witness the activity. They did. I am now at 8:10pm trying to find another room away from my country of origin and fear for my safety. I demand a refund and sanctions to the hotel as they put me or guests in danger.

I stayed here last summer and had a pleasant, problem-free stay. So when I needed to return to Oaxaca, I had no hesitation in rebooking it. Maybe the management changed, but it’s not at all the same. When I arrived, there was a kerfuffle with my reservation. No biggee, we worked it out. In the morning, where previously they had offered a simple selection of toast and cold cereals, they now included a cooked breakfast. The waitress was surprisingly rude, telling us that we either eat breakfast now or forget it. It was 830 am. When it came, it was literally inedible—quite an accomplishment in Oaxaca! The so-called enfrijoladas consisted of two tortillas with runny beans poured over them. We bailed. That evening (after the earthquake) the neighborhood disco cranked it up. Impossible to sleep. I went to the reception desk and there was NO ONE THERE! The following day, I mentioned to the clerk that the housekeepers had forgotten to provide the little bottles of water in our room. He informed me that water was provided on the first night only, and that I would have to buy some. I have NEVER been in a Mexican hotel that didn’t somehow provide water for their guests. This is just being ‘codo’(cheap). This morning we had no water at all. They explained that they were waiting for the water truck —in other words they had neglected to keep their tank full, despite having relatively few guests. At that point, I blew off my last night and found a better hotel at a better price. I shall mot be returning