My experience in Quinta Roca was awful the hotel was infected with bed bugs and they didn't want to pay for the reaccomodation in another hotel with the same characteristics and medicals, I didn't want to stayed another minute there because I didn't want to exposed my 7 year daughter to this awful situation and the administrator and the owner try to minimized the whole thing, they actually fake some paper saying that it wasn't infected, but I stayed at the hotel the whole day the day before, feeling sick they didn't want to pay for anything, not only that his level of professionalism was disgusting, I almost ended with a nervous collapse, I'm so pissed off rignt now for the incompetence, I told them I'll go public and viral and of course I'll proceed legally, please dont expose your family, to this unprofessional, and dangerous place, I add my pictures and the medical certificate that says I was attack by some arthropod. Be very careful they ruined my vacations
