Muthu Alexandra Hotel

All the front desk personnel are the best asset this hotel has. The place could do with an update of their appliances and furniture in their rooms. Soft furnishings are ok. The cleanliness could be a bit better. They lent me slippers so I could use the steam room and it was a great addition to my stay. Overall I give the place a 3/5.

When we got there we had missed the dinner time but very kind dly they gave us some starters! The hotel was very nice and staff were amazing ! Very clean a d great location! Definitely will be visiting g again!

Nice hotel pool wasn't opened mind you. Breakfast was magic

Staff amazingly friendly and helpful. Pool is very good to relax. Location is very central, walking distance to center and ferry port.

I was stuck in the staff quarters , which was chalets behind the hotel , which they didn't explain that well Due to the storm the door of the room banged all night due to the wind Really poor lighting outside and no way to get to the front but walking right around the building in the pitch black Bed was really uncomfortable and didn't get a wink of sleep all night Glad to leave in the morning

Tired hotel in need of renovation. Staff very pleasant. Breakfast was great, dinner average and horrible over priced

The property is conveniently located to the city centre. If you like to swim, definitely take advantage of a nicely sized hotel swimming pool and then the steam room. The rooms are quite large with high ceilings and a good mattress.

We were told on arrival that the pool was open at an extra cost of £5 per person per day. That was fine , but when we wanted to use it were told it was closed for maintenance purposes. This was the same every day. We should have been told of this before hand . Otherwise very nice place to stay! Really should deliver on what customers pay for!!

Our room was nice but could maybe do with upgrading, especially the bathroom. The bed was very comfortable and the view from the room was wonderful. The hotel has a lovely dining room and dinner and breakfast were excellent. The staff were friendly and helpful. We were disappointed the lift was out of order as I have arthritis in my knee but just has to cope with the inconvenience.