This is our 5 th visit to this resort and let us tell you it just keeps getting better. The new GM Omar is so personable and very visible. He greeted us at the entrance when we arrived and from that moment on he knew our names and spoke with us every single time he saw us. The management team at this resort are incredible Omar, Sheldon, Marvin, Lancelot and Tamara …. WELL DONE Loyalty and travel team Odane, Jessica and Simone the best and always make sure we don’t leave with at least one more trip added to our bookings. Jessica thank you for joining us at the VIP lunch it was nice to have you there with us Housekeeping Eliyah and Estena that made sure the Grand Duchess was always spotless and well stocked as well as the ladies that did turn down every evening …room 155 thanks you. The in room bar staff that makes sure the bar on the verandah is always full thank you The terrace. Our girl Stephnie always there to greet us with that beautiful smile and a “ good morning Cathie, good morning John” starts our day off ! She knows exactly what we want without us asking. David with that adorable smile at the omelette station I’m trying hard to not destroy my over hard egg the way you taught me. The rest of the staff at the terrace and the grill do an outstanding job of making sure you are welcomed and well looked after. Tianna, Vanya, Sherika, Staci-Ann, Courtney, Wilton always there eager to please The new HTP staff always smiling and ready to learn. Junior, Staci, Garnett, Trecel,Angie , Romaine, Delano,Jervaine,Hussein thank you for not only keeping us hydrated but entertained as well. As Garnett says “ magical” Nataki your talent never ceases to amaze us and we enjoy our little chats with you as well. We wish you all the best on the birth of your son . God bless La Papillon restaurant incredible food and ambiance. The staff Roxon,Chevy, Josef,Shevon and the supervisor Hussein thank you for making our dining experience(s) incredible. Room service always delicious Served hot and with a smile. Chef Martin. The absolute best. Thank you for the fantastic meals. The returning guest dinner, the VIP lunch,as well as, everything else you do and oversee. Outstanding chef ! The spa is a must visit and if you are looking for recommendations ask for Shurley or Cammile The beach butlers. The three amigos. Romaine, Daniello and Trevardo. You want for nothing with these guys around. Always there with a smile and a small chat. They make even the rainy times sunny. So fun and attentive Last but not least our butlers Duwaynie and Richard. We could go on forever about both of you and how wonderful you treat us. You make us feel so special even though we know you had 8 plus rooms to handle, you still made us feel like we were all you had to look after We know the reason why you have so many repeat guests when guests return. I can’t imagine anyone else looking after John and I. You 2 well, we really can’t say enough !!