Offenbach Am Main

Hotels near Lily Garden, Offenbach Am Main

Enter your dates for the latest hotel rates and availability.

Swipe up to view more
Filter by:
Hotel Star Rating
Popular Filters
Amazing 4.5+Great 4.0+Good 3.5+Pleasant 3.0+

Best Hotels near Lily Garden

Choose your travel dates to see the latest prices and deals.
Most Booked
Lowest Price
B&B HOTEL Offenbach-Süd
B&B HOTEL Offenbach-SüdB&B HOTEL Offenbach-Süd
Offenbacham Main | 2.33km from Lily Garden
With a stay at B&B Hotel Offenbach-Süd in Offenbach am Main, you'll be within a 5-minute drive of German Leather Museum and Capitol. This hotel is 6.5 mi (10.4 km) from Frankfurt Trade Fair and 7.5 mi (12.1 km) from Deutsche Bank Park. Make use of convenient amenities, which include complimentary wireless internet access and a vending machine. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee. Featured amenities include a 24-hour front desk and a vending machine. Free self parking is available onsite. Make yourself at home in one of the 74 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include desks, and housekeeping is provided once per stay.

GGuest User 2021.08.22
A great praise goes to the manager of this hotel. What these two do is the ham. Great respect! The rooms are best equipped. Even after multiple (minimum 20 times) everything has always worked best. Climat, heating, TV, shower. No problem. Bed linen and towels clean. Not obvious for a B&B hotel. Top price/performance ratio. Corona-related breakfast missed. Also no problem...... next to there is a McDonald and many supermarkets/backery. It's always nice to recommend
19 review
3.8/5
Price from
$53
per night
Check Availability
Best Western Macrander Hotel Frankfurt/Kaiserlei
Best Western Macrander Hotel Frankfurt/KaiserleiBest Western Macrander Hotel Frankfurt/Kaiserlei
Offenbacham Main | 2.56km from Lily Garden
This 4 Star Best Western Macrander Hotel Frankfurt/Kaiserlei is located between Frankfurt and Offenbach close to the freeway exit Kaiserlei (A661) with a perfect urban railway connection to Frankfurt International Airport Frankfurt main station (S1, S2, S3 and S4). The next stop is located only 300 meters from the hotel. About 50 parking lots are available at a first-come-system. 127 single and double rooms provide a feeling of style and functionality with all amenities of an international hotel. In the restaurant Stephans regional and international specialties are served. Stephans Bar and Lounge is the ideal place to end the day with a fresh cocktail or a glass of wine. For conferences the hotel offers seven multifunctional conference rooms, with an area of 400 square meters for up to 220 persons. A Sauna, infrared cabin and small gym are at your disposal. 25 parking spaces directly at the hotel for 11 EUR and alternative parking in 200m to 9 EUR

GGuest User 2021.11.12
I have just spent 4 days at this hotel for a workshop. I must state right away that I hadn't booked a room; only the seminar room, lunch and dinner. Firstly - and this isn't anything that can be helped, but should be mentioned - the hotel is situated in the MIDDLE of monumental construction (which, by the looks of it, will continue for a loooooong time), cannot easily be accessed due to roads being renewed, the parking lot is in the middle of the building site (dirty, dusty puddles and pebbles). The hotel itself has the brutal charm of 1980s concrete and doesn't seem to welcome you. The meals were buffet only, and sadly nothing to write home about. Tepid and soggy. However, the snacks served during the coffee breaks were prettily served and good. The staff was friendly and funny and helpful, which made up for a lot! I spend quite a bit of time at workshops in hotels across Germany and must unfortunately say, this one didn't make the grade. I cannot imagine where they got their 4 stars.
11 review
3.9/5
Price from
$92
per night
Check Availability
B&B HOTEL Offenbach-Kaiserlei
B&B HOTEL Offenbach-KaiserleiB&B HOTEL Offenbach-Kaiserlei
Offenbacham Main | 2.74km from Lily Garden
With a stay at B&B Hotel Offenbach-Kaiserlei in Offenbach am Main (Kaiserlei), you'll be within a 5-minute drive of Messe Offenbach and German Leather Museum. This bed & breakfast is 8.9 mi (14.3 km) from Deutsche Bank Park and 3.4 mi (5.5 km) from Römerberg. Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a vending machine. Grab a bite from the snack bar/deli, or stay in and take advantage of the bed & breakfast's room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee. Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 131 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.

GGuest User 2023.02.12
We stayed more often in the hotel during the ”IBIS” time. Each time with an excellent breakfast at a reasonable price. What was expected to us now under ”B&B Hotel” was a expensive disappointment. Price performance is not matching in any way. On the first day there was not even butter or margarine. At request, they were told that they would not have the Please? At the complaint at the reception we were informed that B&B offers 80% Bio. And? Butter/Margarine is also in Bio. Bio - but an OFFEN !!!!!! Nutella glass with a knife stands on the buffet table (if you can call it at all) with a knife inside. In the present time? Is this allowed for hygienic reasons at all? I can't imagine. On no day we found only a ”crumb” fresh fruit, or permanent sauce, rhein or S*****. Only a few varieties of cut ”fresh sauce”, cheese, yoghurt and marmelade glasses (also open with lime inside) were offered. Broad and breads (which were delicious) and cooked eggs (cold on the first day). The snack and the box were already significantly dirty. The cups inside had thick ”cafe changers” and other things, the bedding still holds rests. Bah...DAS would not have happened under IBIS. There was everything very rich, fresh and clean. The room was ok and clean. But, completely overheated. To do this heavy top beds: sauna perfect. Air conditioning seems not to have worked. The bathroom was so far OK, up to the shower head. It was already quite habitually needed, as it was roughly flat and something else ... Handtuchs were on 1. Day only available for 1 person (relived on day 2, both soap donors were empty. The shower was not cleaned. A high on the house keeping. For us certainly not again, not at all with breakfast. If at all???? In any case, we no longer recommend to business partners and friends.
36 review
3.7/5
Price from
$46
per night
Check Availability
Campanile Frankfurt Offenbach
Campanile Frankfurt OffenbachCampanile Frankfurt Offenbach
3.15km from Lily Garden
Location: Offenbach Kaiserlei with direct connection to Frankfurt downtown (10 min by train or car) Rooms: king size bed or 2 separate beds, flat screen TV, phone, bathroom with rain shower and hairdryer, air condition, soundproofed windows, free WIFI Equipment: open lobby with working places, lounge chairs, bar, restaurant with continental breakfast buffet

GGuest User 2022.07.28
Had to book in here at short notice as Lufthansa had royally shafted us with our flights but to be honest, we wished we had stayed here instead of a more expensive place in the middle of Frankfurt. Close to the S-Bahn station or a €20 Uber ride into Frankfurt itself. Rooms are a decent size and clean. The showers are spot on. Staff were really nice as well. Can't comment on breakfast as we left before. There doesn't seem to be much in the area but the McDonald's round the corner was enough for us. As a base to explore Frankfurt it would be ideal. A lot cheaper than staying in the city centre
Very Good
134 review
4.2/5
Price from
$55
per night
Check Availability
Leonardo Hotel Frankfurt City Center
Leonardo Hotel Frankfurt City CenterLeonardo Hotel Frankfurt City Center
Frankfurt Hauptbahnhof | 7.7km from Lily Garden
A stay at Leonardo Hotel Frankfurt City Center places you in the heart of Frankfurt, within a 15-minute walk of Main Tower and Frankfurt Trade Fair. This eco-certified hotel is 0.8 mi (1.3 km) from Frankfurt Christmas Market and 3.6 mi (5.8 km) from Deutsche Bank Park. Make use of convenient amenities such as complimentary wireless internet access, concierge services, and bike parking. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite. Stay in one of 108 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

GGuest User 2023.05.31
Stayed here as it was close to the train station - room was a good size and the bathroom clean but the shower pressure was low. Check-in was quick and courteous, the only down side is the streets outside, full of smokers and (I was told) drug dealers.
Excellent
99 review
4.3/5
Price from
$65
per night
Check Availability
Hotel Monopol - Central Station
Hotel Monopol - Central StationHotel Monopol - Central Station
Frankfurt Hauptbahnhof | 7.83km from Lily Garden
With a stay at Hotel Monopol in Frankfurt (Innenstadt 1), you'll be within a 5-minute drive of Alte Oper and Frankfurt Trade Fair. This hotel is 3.4 mi (5.4 km) from Deutsche Bank Park and 1 mi (1.6 km) from Main Tower. Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall. Satisfy your appetite for dinner at the hotel's restaurant, Goethe Lobbybar, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Frankfurt? This hotel has facilities measuring 300 square feet (28 square meters), including conference space. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 95 guestrooms featuring free minibar items and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.

GGuest User 2023.03.24
This is a 100 years old hotel; we choose this hotel because of the hotel interior has a very authentic look liken that you are in the 60’s feeling compared to modern building hotels. It looks old from the outside but it very cleans from the inside. All the rooms are big and renovated and very clean. There are fan and heater in the room. The hotel is located at the right side of Frankfurt HBF, very convenience for those travelling by train. Hotel provide welcome drink with champaign on arrival and also free flow of coffee and tea, cake in the reception area until 6.00pm every day. In the room the provide pepsi cola, orange juice, water and other soft drink in their refrigerator free of charge. Breakfast is Euro15.00 with salmon fish. We have read some negative review on outside the hotel but so far it is safe as we go in and out of the hotel many times. When you travel don’t show off all your valuable in any European countries. We stay at the room facing the back therefore it is very peaceful and quite at night. The receptionists both men and women are very friendly, helpful and good. Should we go there again we will consider this hotel again.
Excellent
130 review
4.4/5
Price from
$64
per night
Check Availability
LyvInn Hotel Frankfurt Messe
LyvInn Hotel Frankfurt MesseLyvInn Hotel Frankfurt Messe
Gallus | 9.29km from Lily Garden
Our hotels All Locations For Your Vacation In Germany and Europe As a lifestyle hotel for young professionals, we have made it our mission to create places in Germany and Europe where vacation and work go hand in hand. With us, young people have the opportunity to live safely and affordably – and to work in a relaxed atmosphere at the same time. Each of our hotels has a unique character with individual location advantages. But you can be sure that you’ll find modern design, a relaxed atmosphere and inspiring company at every LyvInn. LyvInn – Lifestyle Hotel for Young Professionals At each of our locations, you can count on world-class services and amenities. What you can be sure of is that we’ll create the perfect environment for you to immerse yourself in your work – and then enjoy your vacation in Germany without a care in the world. At LyvInn, you can expect: Breakfast, delicious food, onsite bar, co-working with a feel-good atmosphere, high-speed WiFi, 24-hour reception, and the option to bring your dog.

2024.04.16
Parking is only possible in parking garages or, if you're lucky, on Europa-Allee. The exhibition center is just a few steps away. The rooms are very small, but have everything you need and are very clean. The windows are very tight so you can't hear any noise. The staff is very friendly. The breakfast is standard, but there's very little space. Small tables are hip, but take some getting used to.
Very Good
45 review
4.1/5
Price from
$59
per night
Check Availability
Hotel & Restaurant Hessischer Hof
Hotel & Restaurant Hessischer HofHotel & Restaurant Hessischer Hof
12.19km from Lily Garden
Located in Hainburg, Hotel & Restaurant Hessischer Hof is in the suburbs, within a 10-minute drive of Benediktinerabtei Seligenstadt and Wildpark Alte Fasanerie. This hotel is 7.4 mi (11.9 km) from Wilhelmsbad and 8.3 mi (13.3 km) from Golf Club Hanau-Wilhelmsbad. Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include a vending machine and bike storage. Enjoy a satisfying meal at Restaurant serving guests of Hotel & Restaurant Hessischer Hof. Buffet breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 7:30 AM to 10 AM for a fee. Featured amenities include complimentary newspapers in the lobby, luggage storage, and a safe deposit box at the front desk. This hotel has 2 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite. Make yourself at home in one of the 17 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Excellent
15 review
4.3/5
Leonardo Hotel Eschborn Frankfurt
Leonardo Hotel Eschborn FrankfurtLeonardo Hotel Eschborn Frankfurt
15.01km from Lily Garden
When you stay at Leonardo Hotel Eschborn Frankfurt in Eschborn, you'll be in the business district, within a 10-minute drive of Frankfurt Trade Fair and Congress Center Messe Frankfurt. This hotel is 9.2 mi (14.8 km) from Deutsche Bank Park and 5.2 mi (8.4 km) from Festhalle Frankfurt. Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and tour/ticket assistance. At Leonardo Hotel Eschborn Frankfurt, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Eschborn? This hotel has 1012 square feet (94 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 234 air-conditioned rooms featuring espresso makers and flat-screen televisions. Satellite television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.

GGuest User 2023.06.30
Very clean hotel - The great staff , especially Abdullah Kwaidi and Justin, they are very helpful - the room has a coffee machine and air conditioning and amenities - car Parking under the hotel - lobby sessions and outdoor sessions - there are most services near the hotel
Excellent
46 review
4.5/5
Price from
$79
per night
Check Availability
Anor Hotel & Conference Center Frankfurt Airport
Anor Hotel & Conference Center Frankfurt AirportAnor Hotel & Conference Center Frankfurt Airport
Airport Frankfurt Area | 16.04km from Lily Garden
Located in Moerfelden-Walldorf, Anor Hotel & Conference Center is within a 15-minute drive of Gateway Gardens and Deutsche Bank Park. This hotel is 11.5 mi (18.6 km) from Frankfurt Trade Fair and 9.1 mi (14.6 km) from Main Tower. Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a vending machine. Grab a bite from the snack bar/deli serving guests of Anor Hotel & Conference Center. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee. Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and free self parking is available onsite. Make yourself at home in one of the 130 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.

GGuest User 2021.08.16
Budget hotel, which doesn’t currently accept new arrivals between 2300 - 0600hrs!! Not great for a airport hotel as we arrived on a late flight and was going to be turned away at 2315hrs by staff. Thankfully we managed to convince the staff to let us in or we would have been sleeping in the car. This information about their arrival check-in times isn’t posted on their webpage or made aware when you book a room!! Disappointing indeed. Room wasn’t of a very good standard either. Bedding didn’t fit the duvet and the duvet was a disgusting yellow colour (see picture). Definitely one to mark and avoid in the future for us. I would suggest to others to seek alternative better accommodation in Frankfurt.
Very Good
79 review
4.1/5
Price from
$61
per night
Check Availability
See all Hotels near Lily Garden

Top Pick Hotels

Check out these top-booked hotels from the past 30 days!
4.0/5
43 review
Achat Hotel Offenbach Plaza
Offenbacham Main, Offenbach am Main | 0.24KM from Lily Garden
4.2/5
7 review
Loginn Hotel Offenbach
Offenbacham Main, Offenbach am Main | 1.22KM from Lily Garden
2.9/5
5 review
Hotel Garni Djaran
Offenbacham Main, Offenbach am Main | 1.0KM from Lily Garden
3.6/5
23 review
Hotel Offenbacher Hof
Offenbacham Main, Offenbach am Main | 1.35KM from Lily Garden
3.9/5
5 review
Hotel Luna
Offenbacham Main, Offenbach am Main | 1.23KM from Lily Garden
4.6/5
77 review
Holiday Inn Express Offenbach
Offenbacham Main, Offenbach am Main | 1.73KM from Lily Garden
"Great stay!""Clean and tidy"
Select dates to view prices
3.4/5
0 review
B99 Hotel
Offenbacham Main, Offenbach am Main | 0.79KM from Lily Garden
3.8/5
2 review
Hotel Monte Cristo
Offenbacham Main, Offenbach am Main | 0.85KM from Lily Garden
3.8/5
67 review
Sheraton Offenbach Hotel
Offenbacham Main, Offenbach am Main | 1.56KM from Lily Garden
3.6/5
9 review
City Hotel Kaiserhof
Offenbacham Main, Offenbach am Main | 1.04KM from Lily Garden

Latest Reviews for Offenbach am Main hotels

Read genuine traveler ratings & reviews to find your perfect stay.
4.7/5
Outstanding
GGuest UserThis was my third time at the Delta hotel and first time after 3 years. The stay was good but there were signs that the service level has somewhat decreased from before. The Delta hotel still has great value for location, nice and clean rooms, delicious breakfast and efficient service. However, there were many details missing and rooms have shown signs of wear and tear like stained carpet, worn sofa surfaces. For starters, got the keys of the Moxy hotel. Housekeeping missed to clean our room one day. Noone responded to my texts and requests on the app and I tried to call the hotel to notify about our delayed arrivals and noone picked up. After checkout, I’m still waiting for my folio and they only credited 1 out of 2 nights to my Bonvoy account. To their credit, the on-site requests were handled promptly. Fortunately the small misses did not affect our stay overall. In the end we did have a good stay and got a good value compared to other Marriott options in town.
Delta Hotels by Marriott Frankfurt Offenbach
Delta Hotels by Marriott Frankfurt Offenbach
Offenbach am Main
Price per night from: USD 102
4.6/5
Outstanding
GGuest UserA quite new house, very well located in Offenbach on the Berlin Street. The city centre and the weekly market at Wilhelmsplatz are to reach in 15 minutes walking distance. To highlight the house are the very nice and helpful Concierges. The only manco in the rooms is the bathroom with the quite self-consistent arrangement of the water hanes on the washing venue. There are the proportions of the armature not in line with the washing venue. This inevitably leads to the flood of the washing venue. A little strange is also that the parking lot with € 15. per day is very expensive.
Holiday Inn Express Offenbach
Holiday Inn Express Offenbach
Offenbacham Main, Offenbach am Main
Price per night from: USD 87
4.5/5
Excellent
GGuest UserWork always takes you up to interesting destinations and this time around it was Germany. It seemed like a great stay next to the backyard river with a jogging and cycling track thrown in, had a wonderful time at this great small property with a mini gym and breakfast buffet thrown in. A special mention for the wonderful staff specially Violetta'bajraja' ( I hope I remember her name correctly)at the check in desk which welcomes everyone around with a smile and is always willing to walk the extra mile for the guests, all in all a good property with big rooms and comfortable stay, I wish all it's members a very best for the future endeavours cheers!
Leonardo Offenbach Frankfurt
Leonardo Offenbach Frankfurt
Innenstad, Offenbach am Main
Price per night from: USD 74
4.2/5
Very Good
GGuest UserHad to book in here at short notice as Lufthansa had royally shafted us with our flights but to be honest, we wished we had stayed here instead of a more expensive place in the middle of Frankfurt. Close to the S-Bahn station or a €20 Uber ride into Frankfurt itself. Rooms are a decent size and clean. The showers are spot on. Staff were really nice as well. Can't comment on breakfast as we left before. There doesn't seem to be much in the area but the McDonald's round the corner was enough for us. As a base to explore Frankfurt it would be ideal. A lot cheaper than staying in the city centre
Campanile Frankfurt Offenbach
Campanile Frankfurt Offenbach
Offenbach am Main
Price per night from: USD 55
3.8/5
GGuest UserNot anymore the hotel it used to be. The restaurant only offered one dish per course, very primitive. As I left my room just before noon , when I got back at 23h I found out that my room was never made, so they just sent new towels basically. In the morning I complained at the reception and all I had in response was “oh, I am sorry”, I even got charged for the garage because I was told that the “person in charge” was not there to help. It is more like an airport hotel now, with buses of oriental people coming and going . Very poor performance by Sheraton
Sheraton Offenbach Hotel
Sheraton Offenbach Hotel
Offenbacham Main, Offenbach am Main
Price per night from: USD 110
3.0/5
AAbubakari Bashar MohammedNice location and very quiet place And very nice and comfortable rooms Very much recommended
Parkhotel Lindenhof - Kostenlose PARKPLÄTZE
Parkhotel Lindenhof - Kostenlose PARKPLÄTZE
Offenbach am Main
Price per night from: USD 46
2.7/5
GGuest UserNot bad choice
Panorama Hotel Frankfurt Offenbach Süd
Panorama Hotel Frankfurt Offenbach Süd
Offenbacham Main, Offenbach am Main
Price per night from: USD 48

Frequently asked questions

How do I book a hotel on Trip.com?

To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

How do I get hotel deals on Trip.com?

There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

Where can I find hotel deals on Trip.com?

Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

How can I get lower prices for hotels?

Sometimes booking hotels midweek is cheaper, but it also depends on the season.

How many hotels are listed on Trip.com?

You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

Can I cancel or change my hotel bookings on Trip.com?

It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

How do I contact Trip.com customer support?

You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.