Botanik Hotel

Our family stayed at the Botanik hotel and resort for one week. The four of us couldn’t fault anything. Everything about this hotel is amazing. The service everywhere on the resort is outstanding. The food and drinks delicious. The pools are amazing. The facilities go above what is expected. The staff are friendly and very welcoming. The entertainment is varied and the production is huge. So much effort goes into everything at this resort. This place is a hidden gem for tourists from the UK as most of the main UK package holiday companies don’t feature this hotel. We returned today and plan to book again for next year, this time for longer. If you come across this hotel then don’t hesitate to book, you won’t be disappointed!

We travelled as a family and were assigned rooms in the "Rose"-building. All facilities and restaurants were shared with the Botanik Platinum, where we also ate our meals. Pros + The hotel was very clean and maintained well. Room, common areas, and outside were all really clean. + Internet connection had both wide coverage and good speed. + The guest relation staff were proactive in asking for comments. + There was a lot of staff at hand at all functions. + Staff interactions were almost all pleasant. + Plenty of facilities for kids: small amusement park, playgrounds, separate pools and waterslides, spun sugar, and more. + The beach looked good, was well organised and had good facilities (e.g. showers). + The pools looked good, and were comfortable to swim in. There was one heated pool outside. + It was easy to find free loungers no matter time of day. + There were two separate areas with water slides: One for kids and one for bigger people. Both had plenty of options and fun slides. + The buffet had a very big selection of dishes. + The a la carte restaurant meals were nicely presented and we had access to a la carte restaurants every day (except Saturday when they were all closed). + Plenty of bars to choose from, both inside and outside. + Besides the bars, there were wagons setup with refreshments around the outside area. + There was a good selection of non-alcoholic cocktails. + Queueing usually wasn't needed, most of the times we were able to get service directly. + Bar-staff made frequent rounds to loungers and chairs to take drink orders Cons - The two main languages heard among guests were Russian and German, meaning that some staff did not speak much English but instead Russian or German. - With the big influx of Russian guests it seems staff sometimes adapted to that culture: Case in point was a Russian woman very clearly cutting in line at the reception, but anyway being served first by the receptionist. - The hotel shop was full of counterfeit brand goods (clothes, bags, etc.). I pointed this out to the shop owner who refused to acknowledge, claiming the merchandise was original. I would have expected this at an outside market, but not inside a high-class reputable (?) hotel. - There was no overview presented of what services were available where and when. - A la carte table reservations had to be made 9-17 the day prior. In practice, the restaurants were fully booked already in the morning so to ensure you got a seat you had to start queueing at 0830 every morning. - The a la carte restaurants' service was very stressed. Staff were running and you got your dishes served even too quickly. - Drinks were very bad. Almost all drinks were basically just vodka + juice/soft drink (even Mojito was served with vodka instead of rum!). *****ni was literally served as gin + bitter syrup + cherry juice (instead of gin + vermouth + bitter liqueur). Visiting the "Irish pub" simply meant that you had beer mixed in every drink (see image). - The e

We came here for our honeymoon for 9 days, and we really like the hotel, there were no faults. The staff was very friendly and helpful, the hotel was very clean, the room was cleaned everyday, the food was very delicious with lots of options, everything was amazing. The entertainment was excellent. There were many swimming pools, always we could find the places easily. The sea was good, clean and warm.

The hotel and it's ammenties are excellent. Staff is friendly and helpful. Food is good, great in their ala carte restaurants. The ocean is warm and clean. There are plenty of sunbeds. Pools are great, and there are many. I highly recommend staying here.

The hotel is very nice and beautiful, very good service, delicious food, so much fun activities, good evenings, nice personnel. Good pools and evening programs, nice environment. Thanks to guest relations.

Where can I start this was the best vacation I've ever had the hotel was amazing and the staff couldn't do enough for you everything was spot on the food entertainment and the grounds of the hotel were beautiful everything for the kids and I ike to thank the mini club the way they looked after my grandchildren they wanted to go in everyday we will demo be coming back next year thankyou for an amazing time

Food is very good. Nice cats living within the area. The hotel looks nice and service is good. Good evening programs and concerts. Pools for kids and families. Good alecart restaurants. Clean and tidy rooms. Tasteful food and good activity program. Big thanks to guest relations help and service.

We are very happy to be here. Wery beutifull place, very good service. We get 10 for all people who make very beutifull holiday especially service people. We will come here certainly next time. ❤️❤️❤️❤️❤️❤️

Very nice hotel, friendly People and very clean! I recommend this hotel for sure. I thought the rooms would be bigger and teh balcony is very small Thanks to guest relation team Furqan, Murat, gokhan and derya akrom samsot