Orange County Alanya Family Only Reviews

They don’t care about the cleanliness of the room, they clean the trash can every 2-3 days, and they never change the bedding

The food is great, I recommend it, you won't regret it

We stayed for 5 nights as a family with two little children. the room was spacious and comfy with good a/c. Location was good and the view on pool and sea was fantastic. The hotel has a nice kids play zone and also a teenagers zone for interaction and activities where dedicated babysitters take care of kids and organize different activities for them. Also, two pools for kids make a nice variation. However, the hotel is very noisy and crowded, and their taste in music is very bad, no lounge ambient music, just loud beats and drumming like crazy most of the times. At any meal time you have to wait in long lines to get a couple of slices of pizza. Food was average with low to medium quality. Lots of drinks. After dinner they organize disco party for kids!!! which continue for an hour till 9pm, and then there is adult shows (which in my opinion are not suitable for little kids) and they stay until 11pm, and after that the loud noisy partying continues for disco and beat dancing until midnight. Such environment is not suitable for infants or kids below 12y.o. In fact this routine had destroyed our family habit of organized early sleep at 9pm for our kids to a degree when we went home it was hard to go back on track with our kids. So, my recommendation: if you love the noisy and all-time bustling and loud environment then the hotel is super, otherwise, you may want to stay away from it.

Excellent but uncontrolled smoking almost everywhere. People are smoking everywhere included around kid’s pool (i talk about open areas but though most of the smoking areas are only one side open under a ceiling ) We spoken with customer relations but what can they do? People are taking ashtrays (hundreds of hundreds ashtrays hotel giving them eveywhere) blowing smoke through kids at around kids pool and shows and beach or literally almost everywhere. Apart from this issue everything was excellent. Good food, good facilities, nice rooms, excellent staff.. Worth for value.

Extremely rude staff. Rooms looked at a solid wall that hotel calls land view. Dining room is operated like a soup kitchen. I have been to many resorts in turkey. Never experienced anything this horrible

A hotel that has no blankets for guests. Room with no balcony and faces a solid wall . Wait 15 minutes to get an omelette

The hotel has no air conditioning We talked to them about it no one has been able to help us Didn’t sleep well..very disappointed

Great hotel excellent hotel and amazing food

A very big compliment to the staff, everyone was friendly and dedicated. The food was varied and good. The Mini Club is really excellent. The pools, water slides and pier had a lot of fun to offer, it was never boring. Everything was also very clean and it smelled good everywhere. So you could feel good all around. The following is not a criticism of the hotel but of the main clientele: if you were brought up to respect the rules of respectful coexistence, it helps if you avoid the elevators (climbing stairs is healthier anyway) and if you do not eat until shortly before the end of the buffet times. Believe me, this will save you a lot of frustration. And here's a little criticism of a presenter of the Michael Jackson Show: I'm sure it wasn't meant maliciously but just thoughtlessly. With a little empathy you could have correctly interpreted the tortured smile of the Colombian dancer after you had called her a "chocolate girl". But unfortunately you didn't but directly put one more on it with the designation "caramel girl" for the next dancer. Try to refrain from such flat jokes in the future. You are likeable and do a good job anyway.

The property is very nice

Very bad service Bad food

When we arrive the hotel the air condition in the dinning room wasn't work, we ask to turn it on but we got an answer it doesn't work. Rooms design are very old, mattress are very hard, bath border very high - doesn't comfort for disable peoples. When we needed to checkout the reception ask us to pay 20euro per towel card we lost, after ask him to check all towels are in the room, he said this is the policy - so I pay since we needed to go. My friend doesn't give the all cards and he didn't asked to pay. This was the bottom line from point of view of how service shouldn't look like. Disappointing.

I was in this hotel for only three days, with family and children, the hotel have good potential, the food was correct, especially the breakfast, the room also acceptable, animation not that good during the day but awsome by the night time, the irish bar very nice. The thing is there were too much people, in overall a nice hotel but no more.

I highly recommend it to the family but not to the a couple as a lot of children are around and make a lot of noise. I had a great experience.