75 Av. Taieb M'Hiri, Omrane, Tunis Governorate, 1002, TunisiaView hotel details
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Guest Reviews of Ambassadeurs Hôtel
6.6/10
62 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location7.2
Amenities5.8
Service6.6
Cleanliness6.7
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All reviews(62)
Positive reviews(40)
Reviews with photos/video(17)
Great service(9)
Too noisy(8)
Great location(8)
Negative reviews(22)
RAFONACK
Single
Stayed in Apr 2026
Solo traveler
10 reviews
2.0/10
Posted on Jun 9, 2026
I tried two cards to pay some fees in front desk and didn’t work. I tried to use MasterCard and Visa. None of them work. Didn’t show any kind of help and I had to go out and get cash from outside to pay them, there’s no ATM in the hotel,
Second, the air conditioner was making a loud noise that didn’t allow me to sleep, and it was leaking.
As a traveler, I really don’t recommend this hotel. Please find another place.
Guest User
Double/Twin (2 People)
Stayed in May 2026
Traveling with friends
1 reviews
7.0/10
Posted on Jun 12, 2026
The hotel's location is in the city center.
Original textTranslated by Google
Guest User
Single
Stayed in May 2025
Solo traveler
2 reviews
10/10
Outstanding
Posted on Jul 7, 2025
For those who complain about traffic noise. All hotels on busy areas will have noise. Don't be angry with the hotel. They cannot control traffic noise. How about investing in earplugs. I bring them everywhere, just in case. Get over yourself. When you leave for the day How about placing the card on the door to have your room cleaned!! How about mentioning it to the reception when leaving for the day!! Of course not, you prefer to complain. I've been here a week, and not one day has passed that I do not see the cleaners on the floor. Need something, kindly ask and they will be more than happy to assist you. Stop behaving entitle, and have some respect. Stop being cheap and expecting think you will be handed a platinum platter. Every one from the reception, security that is outside the bars, cleaners etc have been kind and curious. As well, just because your mother catters to you hand and foot, do not expect the same at the hotels. They are not your parent. Grow up and take responsibility! The bed is my mess 🤣 afterthought to take photo. Room is clean and comfortable. No complaints!
6/7
Guest User
Junior Suite
Stayed in Jun 2025
Solo traveler
1 reviews
5.0/10
Posted on Jul 8, 2025
Staff not friendly, checking in was a nightmare door keys not working, dingy dark areas in corridors,lifts lights not working, vending machine not working, rooms and utilities not as they appear in pics food breakfast was average ,language barrier,noisy,very strict to have visitors,a place i will not return to. Only good thing was airport shuttle on departure day
Guest User
Superior Single
Stayed in Dec 2024
Business traveler
1 reviews
3.5/10
Posted on Jan 30, 2025
Bars by the réception drink people too many security for the bar.you have to answer every one of them that you going to your room bad breakfast high music
Guest User
Superior Double Room
Stayed in May 2026
Solo traveler
1 reviews
3.5/10
Posted on Jun 11, 2026
Poor quality
Guest User
Single
Stayed in Jul 2024
Other
1 reviews
10/10
Outstanding
Posted on Aug 10, 2024
My stay at Ambassadeurs Hôtel was quite pleasant. The service was attentive and professional, with the staff always ready to assist with any requests. They made sure I felt welcome and comfortable throughout my stay.
The facilities were well-maintained and offered everything needed for a relaxing experience. The rooms were clean, comfortable, and nicely decorated, providing a cozy environment to unwind. The common areas, including the lobby and lounge, were inviting and tastefully designed.
Regarding the food, I only had breakfast at the hotel, and it was a delightful experience. The breakfast spread was generous, with a good variety of options to choose from. The quality of the food was excellent, with fresh ingredients and well-prepared dishes. I particularly enjoyed the selection of pastries and the fresh fruit. The dining area was pleasant, with a calm atmosphere that was perfect for starting the day.
Overall, my experience at Ambassadeurs Hôtel was enjoyable, with great service, comfortable facilities, and a satisfying breakfast.
Guest User
Single
Stayed in Jul 2024
Solo traveler
1 reviews
2.0/10
Posted on Aug 4, 2024
One of the worst hotels I have even been to,
Was not welcomed in friendly manner, was a fight and police at reception when I arrived,
Was given a room with balcony door not locking
When I arrived at my room, the cleaner was sleeping and was smoking in the room
After checking in and going through the hustle, there was no WiFi and was massively interrupted and had to borough someone’s SIM card and topped it up to use it till 7am where the owner of the sim had to go home
I must say, go anywhere else but ambassador hotel
0 recommendations for this hotel
starboy ashani
Economy Room
Stayed in Oct 2023
Family
1 reviews
6.5/10
Posted on Nov 13, 2023
Honestly speaking. It's good for the cheap price but could be a bit cleaner.
Lifts are old and the lift door sensor dnt really work do doors squash on u.
The room I requested when booking, wasn't the room I got. However, it was a massive room with queen size bed and a double, which were quite comfy.
Bathroom bath too messy, it's like they patch painted bits of it.
You can hear every noise from another room and in passage.
View through the window wasn't good as shown in photos. Images advertised by hotel are a lot more different when you're actually there.
Hotel had no source of clean hot water. So I don't recommend bringing your baby here. I had to buy thermost and bottled water and go to the cafe around the corner and get them to warm it.
Air conditioning was rubbish in the room I got. Toilet couldn't flush properly, have to take lid off and press from in there.
No iron, no kettle.
Very helpful Staffs, 3 nice bars, regular room service.
Anonymous User
Single Room
Stayed in Dec 2023
Business traveler
1 reviews
4.0/10
Posted on Jan 20, 2024
Very bad serve, not very clean.
Never again. They charged me 16
Guest User
Superior Double Room
Stayed in Aug 2023
Couple
64 reviews
3.5/10
Posted on Oct 5, 2023
Nice hotel but the receptionist guy working at night could be way nicer and more professional
World Travel agency
Single Economy
Stayed in Jul 2023
Business traveler
24 reviews
8.5/10
Very good
Posted on Aug 22, 2023
Hotel not bad good as rate to value
For budget hotel is recomnded
Location is nice
Good for business and group trip
Guest User
Standard Double or Twin Room
Stayed in Nov 2023
Business traveler
44 reviews
8.0/10
Very good
Posted on Dec 25, 2023
it was good and confortable the food also good the room clean
Guest User
Economy Room
Stayed in Aug 2023
Solo traveler
15 reviews
9.5/10
Amazing
Posted on Sep 23, 2023
Good service
Guest User
Double/Twin (2 People)
Stayed in May 2025
Family
1 reviews
2.0/10
Posted on Jun 23, 2025
The worst of the worst, to be avoided.
Of the 5 receptionists, only 1 was professional.
The first one we arrived helped a taxi driver charge us 60 dinars for a 12-minute ride, while during the races, two of us were charged 6,500 dinars, using the meter.
They refused to iron for 2 days; they told us to come back tomorrow each time.
Very little variety at breakfast; everyone was left wondering what to eat because there were no options and it wasn't good.
Dinner was a little better.
The paper cups for serving coffee with milk and hot water. A customer told them we weren't homeless, but they didn't change.
They took away our bath towel on the day of departure while we were out sightseeing, and I asked again. The maid told me that those leaving aren't entitled to a new towel, except for the Belvedere Park in front of the hotel. The area behind should be avoided, as it's full of trash.
Apart from the zoo, which is rich in animals, they're locked up, though...
It's a real scam.
Worst hotel in 10 years of traveling every year.