Hilton Garden Inn properties in Orlando

The check-in experience was a little unpleasant as we arrive after 12am due to flight delay and the front desk was empty. Thanks to existing guest coming out hence we were able to be let in to sit and wait for the front desk at the lobby. Turns out the person was away on toilet break. Perhaps a sign would had kept us aware. We later found out the front desk was in the toilet from the security. We have a few other people all waiting for check in or for the valet parking.  What has done well obviously is the locked door that only access card can be let in and also the security making rounds. This had certainly boost my confidence of the security of this hotel.  I am also impressed by the cleanliness and space of the hotel room. All in all, happy with my stay even though online booking photos was artist impression.

I was thinking about the Hilton Garden next to the Outlets, but I was wrong here. The location is not as good as that. It is not too far from the Outlets but can’t walk because there is a high speed block in the middle, and nearby There is no sidewalk in the building, only a taxi, 4 minutes to Ole feels worthless. There is a shuttle bus to Disney but not many and not every park. It is not far from the taxi.

The airport free pick-up service can be reserved from 2:30 in the morning. In the evening, we landed at 23:00 and there is also a free airport pick-up service. The room was large and clean, the hotel breakfast actually had hot water, which was very touched by the Chinese stomach. It is very convenient to drive 7 minutes from the airport.

This was a great find. The location is very neutral. Everything that we needed was within close range. The staff was amazing. The amenities were outstanding. The fact that their kitchen stayed open late and the bodega and the bar were available, we didn't have to leave to go searching for what we need.

Booked for a business trip, the price/performance ratio is satisfactory. The breakfast is reasonable in every way, and the payment method is also reasonable. The elevator is old but worth it.

We enjoyed our stay at Hilton Garden Inn very much. It was one of the best decisions we made during our trip, to change our reservation from another hotel to this one. The hotel is chic and clean. All staff are friendly and helpful. We arrived earlier than our check-in time that day and the front desk staff helped us store our luggage. The process is systematic, with luggage tags and tickets for us to claim them back easily and quickly after we returned the hotel from Universal Studios. There is also shuttle bus services available to Universal Studio, which is very convenient. Even if you miss the bus, the hotel is at close proximity to the theme park, about a 5-min drive only. We enjoyed the whirl pool very much. There are clean towels at the pool, and there’s no need to bring towels from your room. The tiki bar and camp fire pit look lovely, but we hope there are more seats, since it’s packed with people every time we wanted to get a drink. Service wad very efficient. We encountered toilet blockage during our stay, and we called the front desk for help. Support arrived and solved our issue swiftly. 100% will stay here again if I return to Orlando. I am already missing the cozy beds and spacious room.