Extended Stay America Suites - Orlando - Lake Buena Vista

No breakfast included like the website stated just bad coffee and a small muffin. A/C was really nice. No utensils in the ki

The staff was nice and kind. The room was okay but the mattress from the pull out couch was disgusting with stains. We didn’t get to use it.

The hotel was nice overall. Check-in and check-out was very smooth. The room was a good size. Consider repairing one of the cabinet doors in the kitchenette area.

Staff was great. Room was clean and spacious. .however it did have a moldy smell. Not sure if it was coming in through the AC from the pool maybe. Ceiling was peeling in the bathroom.

The room had mold in it, my 3 month old and I now have inflamed respiratory problems. We had to check out early for our health. There were no amenities. The staff was useless, they couldn’t replace towels, clean the room. There was only muffins and granola bars for breakfast. There were creepy people hanging out in the parking lot all night. 0/10, wouldn’t recommend to anyone.

First of all Staff were very friendly and helpful. Unfortunately, hotel was not cleaned at all, needs full overhaul, everything was limited We were 4 ppl and only given 3 small hand soap and 3 shampoo Absolutely, no breakfast even states - don’t believe it ( couple gronala bar, small muffins that’s all you get) Room cleaning only occurs above 14 days stay So don’t expect to be cleaned your room if you stay less than 14 days- ridiculous! Once again- staff was good and very helpful. I would not recommend this facility as it was everything was limited.

The staff were great… The free breakfast was basically tea, coffee and a muffin…. The room had a lasting odor and the washing machine was in a room about 100ft down a walkway outside the hotel.