Trisha April
November 5, 2023
Mold on ceiling, bath frame, and no washroom fan. Broken towel holder, toilet seat not screwed on properly. The walls and floors look like they haven’t been washed or changed in years. Floors were sticky. The hotel claims on ******* that it’s a 10min walk to universal when it’s actually a 30 min walk to just the security check point. Hair elastics and other garbage in the pool. Thin towels, and they’re very persistent on making sure you don’t get extra towels. Signs of homelessness in the hallways (duffle bags, food garbage, and bikes). The air conditioner wasn’t properly wasn’t properly sealed, and you could easily hear conversations outside. Sleep disrupted multiple nights by various noise incidents: a man banging and trying to break into his room for almost an hour, a firetruck outside (reason unknown), and swear I heard a hit and run in the parking lot. Honestly didn’t want to look outside and get involved.
The staff were super friendly, and kind. There’s a bus stop outside the hotel. Very convenient for transportation.