Four Points by Sheraton French Quarter

Wonderful location and well appointed rooms. Will definitely recommend to all friends and associates. Four Points, thanks for hosting us. 👍🏻😀

Awesome location center of happening area conviniant to reach all the places

Great location! Glad to have gotten this hotel on a deal

Beautiful and clean hotel, and great location; but staff seriously need re-train on customer service. We stayed 2 nights here for the new year eve celebration. When we arrived, the valet staff that greeted us was professional and friendly; however, the front desk staff was completely opposite. She didn’t greet as we walked in, didn’t smile or say anything until I stood right in front of her telling her that we needed to check-in. She coldly replied “Ok,” not one smile or a friendly word from her during the entire check-in experience. The check-out experience was not much better, thou the front desk staff this time had a better professional manner. However, when I politely asked a man dressed like a hotel valet staff, who was standing next to the front desk counter chatting away, where can I get to my car, he impatiently point his finger and told me to “go back (to the door) where you came from.” Just before this hotel stay, we also stayed at Marriott Riverwalk during Christmas and the front desk staff actually walked me to the back of the hotel to show us how to get to the river tour boat. She was professional, helpful and cheerful the whole time, making our experience x10 times better. NOLA Four Points need to seriously train their staff better because customer service is essential in this industry.

We have been here 3 times. It is safe, clean and convenient place to stqy if you are going to be bar hopping at night. We will stay here again.

Staff at this location is amazing, helpful and informative. Only downside which we were unaware of is the volume of noise from bourbon street. With that said still had enjoyable night sleep and stay