We just spent a wonderful week at the hotel and I think the most impressive and appreciated part of our stay was the welcoming and helpfulness of the staff! Each young woman at the desk was friendly and eager to assist! Nick, the bartender, and the other staff made the best drinks, really cared for guests and connected to each of us. For me, he made the best pina coladas each afternoon! George, the guide, sent us on two unique adventures and we are grateful for his advice! The dining room staff were attentive and we always found something interesting and different to eat, something important to us as we travel. The room and grounds were uniquely Italian and beautifully kept! Lastly, we loved that the 4th gen owner was present everyday, interested in the guests. There were families and solo travelers of all ages. You cannot beat the location, steps away from everything but somehow tucked away from it, creating a very relaxing atmosphere. We loved the pool after a day of hiking and enjoyed the bar and weekly entertainment. If you want a cookie cutter hotel experience, I would not go here. However, if you want to feel very Italian, comfortable, cared for and welcomed, book here! It was a lovely place to stay!