Hotel Sanrriott Osaka Hommachi

Hotel Sanrriott Osaka Hommachi Reviews

Hotel Sanrriott Osaka Hommachi

Bakuromachi 1-9-13, Chuo Ward, Osaka City, Osaka Prefecture, 541-0059, JapanView hotel details
Hotel Sanrriott Osaka Hommachi
Hotel Sanrriott Osaka HommachiHotel Sanrriott Osaka HommachiHotel Sanrriott Osaka Hommachi
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Guest Reviews of Hotel Sanrriott Osaka Hommachi

8.2/10
Very good
334 review
Verified reviews
Location8.3
Amenities8.0
Service8.3
Cleanliness8.1
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All reviews(334)
Positive reviews(303)
Reviews with photos/video(73)
Convenient for shopping(35)
Easy to get around(33)
Close to metro(27)
Small room size(23)
Many amenities(17)
Quiet & comfortable(14)
Friendly front desk staff(7)
Nice toiletries(6)
Negative reviews(31)
JeanChai3
Simple 2-bed Room
Stayed in Nov 2025
Solo traveler
10 review
10/10
Outstanding
Posted on Dec 12, 2025
You get all you need. Strategic location. If you don't mind walking a little further you can walk to Shinsaibashi shopping street. The ramen shop next to it is pretty good! The bathroom is a bit small and may be hard to turn around.
Response from Property: Thank you for your review. We’re glad to hear that you enjoyed our strategic location and found the nearby dining options convenient. We appreciate your feedback regarding the bathroom size and will keep it in mind. We hope to welcome you back to Osaka for another comfortable stay in the future.
Guest User
Double Room
Stayed in Sep 2025
Business traveler
18 review
10/10
Outstanding
Posted on Oct 15, 2025
I've been here for Osaka Expo. This hotel is Very good location and many convenience shop nearby
Response from Property: Thank you for your review! We’re delighted to hear that you chose to stay with us for the Osaka Expo and that you found our location very convenient with many nearby convenience stores. We’re glad our hotel could make your visit easier and more enjoyable.We hope you had a wonderful time at the Expo and look forward to welcoming you again!
Chelsea travels
Double Room
Stayed in Feb 2026
Traveling with friends
2 review
6.5/10
Posted on Mar 10, 2026
The room was decent, I was just grossed out when I found someone’s dirty socks that the cleaners failed to remove.
Response from Property: Thank you for bringing this to our attention. We sincerely apologize for this oversight on our part, and we assure you that this falls well below the standard we hold ourselves to. We will make every effort to ensure this does not happen again, and we hope to have the opportunity to welcome you back and provide you with a much improved experience.
nomadsensei
Twin Room With Semi Double Bed
Stayed in Feb 2026
Solo traveler
60 review
6.0/10
Posted on Mar 3, 2026
I stayed in two different rooms. The bathrooms were not very clean. There was pink residue around the bathtub and nearby spots.
Response from Property: Thank you for sharing your feedback. We sincerely apologize that the cleanliness of the bathrooms did not meet the standard we set for ourselves, and we will make every effort to ensure this does not happen again. We hope to have the opportunity to welcome you back and provide you with a much improved experience.
Guest User
Bunk Bed Room
Stayed in Jul 2025
Traveling with friends
2 review
6.0/10
Posted on Aug 7, 2025
Located in Osaka Honmachi, safety wasn't an issue, but the convenience factor was lacking. It's about a 7-8 minute walk to the nearest subway station. Shinsaibashi is only one stop away, or a 10-15 minute walk. While it's acceptable for shopping in areas like Shinsaibashi, if you frequently rely on public transport, you'll find yourself walking quite a bit. The room itself was smaller than anticipated. There wasn't enough space for two people to open their suitcases simultaneously, making it feel quite cramped. The bathroom was, without a doubt, the smallest I've ever encountered in any hotel. I'd always thought Hong Kong bathrooms were tiny, but this one in Osaka was akin to a train restroom. Both using the toilet and showering were incredibly inconvenient, and the shower water was never consistently hot. Room cleanliness was frankly very average. I'm not sure if it was because there was no window or another reason, but there was a persistent sour smell in the room upon entry. It only somewhat faded after the air conditioning had been running for a while. The smell was especially noticeable in the bathroom. The bed offered only mediocre comfort, and the sheets felt rather low quality. I'm not typically particular about hotel bedding, but this room left me feeling itchy all over, prompting me to constantly spray insect repellent. The only redeeming quality was the hotel staff's pleasant and helpful demeanor, and they did offer luggage storage.
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Saw Fen
Twin Room With Semi Double Bed
Stayed in Nov 2025
Family
10 review
8.5/10
Very good
Posted on Jan 5, 2026
Great location
Response from Property: Thank you for your review. We’re glad you enjoyed our convenient location and hope to welcome you back to Osaka soon.
Guest User
Double Room
Stayed in Jun 2025
Business traveler
8 review
10/10
Outstanding
Posted on Jul 27, 2025
Excellent transport links, and the place is clean and tidy. Convenient shopping centers with reasonable prices.
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Guest User
Twin Room With Semi Double Bed
Stayed in Jun 2025
Family
9 review
10/10
Outstanding
Posted on Aug 1, 2025
I was very pleased with this hotel during my Osaka trip. It was spotless and had a very convenient location.
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lipinke
Twin Room With Semi Double Bed
Stayed in May 2025
Family
71 review
10/10
Outstanding
Posted on Jul 8, 2025
The room was very clean, and the hotel's location is excellent. There are three major stores nearby, and a whole row of restaurants right downstairs, making dining incredibly convenient.
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Guest User
Triple room
Stayed in May 2025
Family
12 review
10/10
Outstanding
Posted on Jul 2, 2025
The hotel offered a great variety of food. The rooms were also very clean and quiet. It's conveniently located near a subway station. I would definitely stay here again.
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Guest User
Twin Room With Semi Double Bed
Stayed in Feb 2026
Family
1 review
6.5/10
Posted on Mar 24, 2026
This is not a very good experiences because all of things not clean.
Response from Property: Thank you for sharing your feedback. We sincerely apologize that the cleanliness of your room did not meet the standard we set for ourselves. We will make every effort to ensure this does not happen again, and we hope to have the opportunity to welcome you back and provide you with a much improved experience.
Guest User
Twin Room With Semi Double Bed
Stayed in Nov 2025
Traveling with friends
18 review
9.5/10
Amazing
Posted on Feb 19, 2026
The hotel is a bit of a walk from the subway station, and to make matters worse, the nearby station doesn't have an elevator, so you have to walk further to find an accessible entrance. This was quite inconvenient. On the plus side, downstairs there's a Tempura restaurant, Matsuya, McDonald's, a 7-Eleven, and a famous bakery. For a big McDonald's breakfast fan like me, this was quite convenient. It takes about 20 minutes to walk to Shinsaibashi and Dotonbori. The soundproofing is decent, except for the occasional scooter noise from outside the window. The hotel offers cleaning services, disposable slippers, and toothbrushes. The overall room space is pretty good for a Japanese hotel, and for two people, it offers decent value for money.
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Response from Property: Thank you for taking the time to leave such a thoughtful and detailed review. Feedback like yours means a great deal to our entire team and genuinely motivates us to keep delivering the best experience we can every single day. Nagahoribashi Station is just a 5-minute walk away, which might make getting around the city even more convenient on your next visit. We very much look forward to welcoming you back.
Guest User
Double Room
Stayed in Oct 2025
Solo traveler
4 review
10/10
Outstanding
Posted on Nov 26, 2025
I had an extremely well time while staying at Hotel Sanriott. Staff is very nice and helpful. Room was good enough for one person, amenities and everything else was on the level. But the one thing that stands out here is location: hotel is located in walkable distance to Dotonbori and has metro stations close to it, which helps with moving around (it took me 25 minutes to get from hotel doors to Osaka castle). I shall recommend it to anyone searching for a place to stay in Osaka. Arigato gozaimasu!
Response from Property: Thank you very much for your wonderful review. We’re delighted to hear that you had an enjoyable stay and found our staff helpful. It’s great to know that our location made exploring Osaka convenient, from Dotonbori to Osaka Castle. We truly appreciate your recommendation and look forward to welcoming you back to Hotel Sanriott in the future. この度のご滞在、誠にありがとうございました!
Guest User
Bunk Bed Room
Stayed in Dec 2025
Traveling with friends
4 review
8.5/10
Very good
Posted on Jan 21, 2026
Decent location with good food spots in the area. Small walk for public transport.
Response from Property: Thank you for your review.We’re glad you enjoyed the dining options in the neighborhood and found the area convenient overall. We appreciate your feedback and hope to welcome you again in the future.
Guest User
Double Room
Stayed in Apr 2025
Solo traveler
20 review
9.5/10
Amazing
Posted on May 21, 2025
Location of hotel is between 2 main metro lines and walkable to dotonburi area. There are quite a number of food choices nearby as well!
6/8