WELLSTAY Osaka Shin-imamiya Ekimae Apartment hotel

WELLSTAY Osaka Shin-imamiya Ekimae Apartment hotel Reviews

WELLSTAY Osaka Shin-imamiya Ekimae Apartment hotel

Nishinariku Hanazonokita 1-2-5, Nishinari Ward, Osaka City, Osaka Prefecture, 557-0016, JapanView hotel details
WELLSTAY Osaka Shin-imamiya Ekimae Apartment hotel
WELLSTAY Osaka Shin-imamiya Ekimae Apartment hotelWELLSTAY Osaka Shin-imamiya Ekimae Apartment hotelWELLSTAY Osaka Shin-imamiya Ekimae Apartment hotel
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Guest Reviews of WELLSTAY Osaka Shin-imamiya Ekimae Apartment hotel

8.6/10
Very good
65 reviews
Verified reviews
Location8.9
Amenities8.9
Service8.1
Cleanliness8.4
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Positive reviews(26)
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nmntp
Room For 4 Guests A
Stayed in Oct 2025
Family
8 reviews
9.5/10
Amazing
Posted on Nov 30, 2025
Hotel is nears main-trains, and near Donki. Good location with affordable budget
Response from Property: Dear Guest,Thank you very much for sharing your feedback.We are delighted to hear that you found our location convenient, close to major train stations and Don Quijote, and that you enjoyed the affordability of your stay.Your kind words are truly appreciated and will be shared with our team as encouragement.We look forward to welcoming you back to WELLSTAY Shin-Imamiya on your next visit to Osaka.Best Regards,WELLSTAY Shin-Imamiya
Guest User
Family Room
Stayed in Aug 2025
Family
25 reviews
9.7/10
Amazing
Posted on Sep 8, 2025
It's quite difficult to find accommodation for five people in Japan, so this place was a great find. The location is incredibly convenient, just a few minutes' walk from both the subway and JR stations. In the evenings, there are plenty of izakayas in the vicinity, offering delicious late-night snacks. The only minor drawback was the lack of space for luggage. However, watching the trains go by every day was surprisingly therapeutic. Another thoughtful touch was the luggage scale available in the lobby – incredibly convenient! There's also a Don Quijote (Shinsekai store) right next to the hotel, making shopping super convenient. It's really close, quite large, and stocked with an impressive variety of goods! One small suggestion for the management: please make sure to wipe down the bedside tables, as they tended to accumulate quite a bit of dust.
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Response from Property: Dear Guest,Thank you very much for choosing WELLSTAY Osaka Shin-Imamiya Ekimae and for sharing your detailed feedback.We are glad to hear that you found our location convenient, with easy access to the subway and JR stations just minutes away. It’s wonderful that you enjoyed the many nearby izakayas and the delicious late-night snacks.We appreciate your comments regarding the lack of space for luggage storage in the room. We understand this can be inconvenient, but we are happy that you found some comfort in watching the trains pass by daily. It’s also good to know that the luggage scale in the lobby was helpful during your stay.Thank you for mentioning the nearby Don Quijote (Shinsekai branch). We agree it’s a great place for shopping with its wide selection and convenient location.We apologize for the dust you found on the bedside tables and will remind our cleaning staff to pay extra attention to this area to improve cleanliness.Your feedback is invaluable in helping us enhance our services, and we hope to welcome you back to WELLSTAY Osaka Shin-Imamiya Ekimae in the near future.Best regards,WELLSTAY Osaka Shin-Imamiya Ekimae
Guest User
Family Room
Stayed in May 2025
Traveling with friends
1 reviews
8.0/10
Very good
Posted on Jul 1, 2025
Nice and clean hotel.  No check in counter, need to follow email instruction.  But the location is excellent. 👍🏾👍🏾👍🏾
Response from Property: Dear Guest,Thank you very much for choosing to stay at WELLSTAY OSAKA Shin-imamiya Ekimae during your recent visit. We are delighted to hear that you found our hotel nice and clean, and that you appreciated our excellent location. We understand that the absence of a traditional check-in counter may have been a new experience, and we apologize for any inconvenience this may have caused. We strive to provide clear instructions via email to ensure a smooth check-in process for all our guests.Your feedback is invaluable to us as it helps us improve our services and enhance the guest experience. We are committed to making your stay as comfortable and enjoyable as possible, and we hope to have the opportunity to welcome you back in the future.Thank you once again for taking the time to share your thoughts with us.Best Regards,WELLSTAY OSAKA Shin-imamiya Ekimae.
whipwhip
Family Room
Stayed in May 2025
Family
18 reviews
8.5/10
Very good
Posted on Jun 19, 2025
The hotel is just 2min walk from Nankai shin-imamiya station. After registration online, the hotel will email the gate and room password in advance. No check in nor check out procedure is required on-site. There are 1 twin bed & 3 single beds for my family of 5. ,vacuum cleaner washing machine are provided. We usually prepared breakfast in room. Bathroom and toilet are separated which is a plus for us. The hotel area is a bit quiet at night but we still feel safe as it locates right next to another hotel and police station. This is a self serviced hotel, trash bags are provided and there is a trash collection place outside hotel. If you need help, you can contact hotel staff through the remote control machine at Hotel entrance. There is a local supermarket and family mart opposite to the hotel to grab some snacks or breakfast. For restaurant, you have to walk around 10 mins. We usually dine outside. If you are a JR lover, you may enjoy the balcony view with railways and JR passing by!It may have some noise at night and early morning, but still acceptable for us after closing the windows. We had a comfortable stay and highly recommend this place especially when you are travelling with family!
Response from Property: Dear Guest,Thank you very much for choosing WELLSTAY OSAKA Shin-imamiya Ekimae for your recent stay. We are delighted to hear that you found our location convenient, just a short walk from Nankai Shin-imamiya Station, and appreciated the ease of our online check-in process. We strive to provide a comfortable and seamless experience for our guests, and it is wonderful to know that the room layout suited your family well.We are pleased that the amenities such as the vacuum cleaner and washing machine were useful during your stay, and that you found the separation of the bathroom and toilet to be a positive feature. Your comments about the quietness of the area at night, as well as the proximity to local conveniences like the supermarket and Family Mart, are greatly appreciated. We understand that dining options require a bit of a walk, and we hope this did not cause too much inconvenience.We are also glad to hear that you enjoyed the unique view from the balcony, despite the occasional noise from passing trains. Your recommendation of our hotel, especially for families, is highly valued, and we are grateful for your kind words.Thank you once again for your feedback and for recommending our hotel. We look forward to welcoming you back in the future.Best Regards,WELLSTAY OSAKA Shin-imamiya Ekimae
Guest User
Family Room
Stayed in Aug 2025
Traveling with friends
2 reviews
9.0/10
Great
Posted on Sep 23, 2025
Perfect Budget Stay for Families and Friends! We had a fantastic experience at this budget-friendly hotel—ideal for group stays! It's conveniently located near train stations, with plenty of nearby amenities like convenience stores, a supermarket, and even a police station for added peace of mind. 🏠 The room was impressively equipped: a small kitchen where we cooked dinner, complete with free utensils, microwave, and refrigerator. There's a vending machine on the first floor for quick snacks, and a washing machine with a drying area on the veranda made laundry super easy. 🚿 The bathroom setup was great—separate bath and toilet, with complimentary soap, shampoo, and conditioner. Beds were very comfortable, ensuring a restful sleep after a long day of exploring. 🔧 Room for Improvement: Free Wi-Fi in the room would be a great if it’s working, good thing we can connect on other rooms’ net instead, and we noticed a few electric outlets weren’t working properly. Fixing these would make the stay even better. Another is if we can have a place to leave the garbage everyday or someone can pick it outside the room daily so it wouldn’t smell in the room specially if we stay for a long time. ✅Overall, a cozy and convenient place to stay—highly recommended for travelers looking for comfort, practicality, and value!
Response from Property: Dear Guest,Thank you very much for taking the time to share such a detailed and thoughtful review of your stay at WELLSTAY Osaka Shin-Imamiya Ekimae.We’re truly delighted to hear that you and your group had a comfortable and enjoyable experience. It’s wonderful to know that you found our location convenient and appreciated the in-room amenities such as the kitchen, laundry facilities, and bathroom setup. Your kind words mean a lot to our team, and we’re especially happy to hear that you had restful nights during your stay.We also truly appreciate your constructive feedback regarding the Wi-Fi, electrical outlets, and trash disposal. Your comments are very helpful, and we will review these areas carefully to improve the comfort of our future guests.Thank you again for your warm recommendation. We hope to have the pleasure of welcoming you back on your next visit to Osaka!Warm regards,WELLSTAY Osaka Shin-Imamiya Ekimae
Tasmania
Room For 4 Guests A
Stayed in Mar 2026
Family
2 reviews
7.5/10
Posted on Apr 9, 2026
Linen are a bit old and not as fresh
Response from Property: Dear Guest,Thank you very much for staying at WELLSTAY Osaka Shin-Imamiya Ekimae and for sharing your feedback.We sincerely apologize that the condition of the linens did not meet your expectations.Your comment is very important to us, and we will review our linen management and quality standards to ensure a more comfortable and pleasant stay experience for our guests.We truly appreciate your honest feedback and hope to have the opportunity to welcome you again in the future.Warm regards,WELLSTAY Osaka Shin-Imamiya Ekimae
Anonymous User
Room For 4 Guests B
Stayed in Feb 2025
Traveling with friends
2 reviews
10/10
Outstanding
Posted on Apr 1, 2025
Loved the location. It was near a Nankai, JR, and Metro station and an easy walk to Shinsekai. Please note that this is an unmanned hotel though. Pros: You do not beed to have multiple keycards since the doors can be opened with access codes. Perfect if your group has different plans for the day Cons: Since it is an unmanned hotel, you cannot ship your luggage to the hotel. Please take note of that if you plan to use the Yamato Service.
Response from Property: Dear Guest,Thank you very much for choosing to stay at WELLSTAY OSAKA Shin-imamiya Ekimae during your recent visit. We are delighted to hear that you appreciated our convenient location near the Nankai, JR, and Metro stations, as well as the easy access to Shinsekai. We strive to provide a seamless experience for our guests, and we are pleased that the access code system was beneficial for your group’s varied plans.We apologize for any inconvenience caused by our unmanned hotel system, particularly regarding luggage shipping services. We understand that this may have been an unexpected aspect of your stay, and we appreciate your understanding and feedback on this matter. Your comments are invaluable to us as we continuously seek to improve our services.Once again, thank you for taking the time to share your thoughts with us. We hope to have the opportunity to welcome you back in the future and provide an even better experience.Best Regards,WELLSTAY OSAKA Shin-imamiya Ekimae.
Guest User
Room For 4 Guests A
Stayed in Oct 2025
Family
2 reviews
8.0/10
Very good
Posted on Dec 2, 2025
It is clean and is well located.
Response from Property: Dear Guest,We truly appreciate you taking the time to share your experience with us.It’s wonderful to hear that our hotel met your expectations in terms of cleanliness and location.Our team works hard to ensure every guest enjoys a comfortable stay, and your kind feedback is a great encouragement for all of us.We would be delighted to welcome you back to WELLSTAY Osaka Shin-Imamiya Ekimae on your next trip to Osaka.Best Regards,WELLSTAY Osaka Shin-Imamiya Ekimae
anne@28
Family Room
Stayed in Apr 2025
Traveling with friends
11 reviews
10/10
Outstanding
Posted on Jul 8, 2025
clean and easy access to station
Response from Property: Dear Guest,Thank you very much for choosing WELLSTAY Osaka Shin-Imamiya for your recent stay.We are delighted to hear that you found our hotel clean and enjoyed the easy access to the station.Your feedback encourages us to maintain high standards and continue providing a comfortable stay for all our guests.If you have any further comments or suggestions, please feel free to let us know.We look forward to welcoming you back on your next visit to Osaka.Best regards,WELLSTAY Osaka Shin-Imamiya
Guest User
Room For 4 Guests A
Stayed in Jun 2024
Family
1 reviews
9.5/10
Amazing
Posted on Jul 27, 2024
Speed reply and settle requests. Clean and quiet This is the 2nd time stay
Response from Property: Dear Guest,Thank you very much for staying in front of WELLSTAY OSAKA Shinimamiya Station. We would like to thank you again for visiting our building again. Thank you from the bottom of my heart for your valuable feedback on your experience during your stay."We are very pleased to receive compliments such as ""quick response and resolution of requests"" and ""clean and quiet environment.""" Our staff will continue to strive to improve our service so that our customers can have a comfortable time."Also, the fact that we stayed here again will be a big blow to us." We will continue to do our best to provide you with satisfactory service, so please feel free to let us know if you have any requests.Thank you very much for your feedback despite your busy schedule. We look forward to your next stay.Best Regards,WELLSTAY OSAKA Shinimamiya Station
Nikuniku
Family Room
Stayed in Sep 2023
Family
15 reviews
8.0/10
Very good
Posted on Oct 21, 2023
Clean and tidy. Self-served. Easy to access from JR EXIT West (no escalator) or Nankai Rail, 3 mins walk. Clean washroom. With pantry and washing machine that you can dry clothes at balcony or with the temperature control /dehumidifier at bathroom.
Response from Property: Thank you for your review!It's great to hear that you found the hotel clean and tidy, and that it's easy to access from the JR EXIT West and Nankai Rail. The information about the clean washroom, pantry, and washing machine with drying options is helpful for travelers looking for these amenities.If you have any more feedback or suggestions, please feel free to share. Your insights can be valuable for other travelers. Thanks again for your review!
Iinda
Room For 4 Guests B
Stayed in Nov 2023
Traveling with friends
5 reviews
10/10
Outstanding
Posted on Jan 17, 2024
So comfortable
Response from Property: Dear Guest,We are incredibly grateful that you chose WELLSTAY OSAKA Shin-Imamiya Ekimae for your recent visit. It fills us with pride to know that you found your stay comfortable. Ensuring the comfort and satisfaction of our guests is our top priority, and hearing that we have achieved this in your case is truly rewarding.We continuously strive to provide a welcoming and relaxing atmosphere for all our guests, and your feedback is invaluable in helping us maintain and improve our standards. If there were any aspects of your stay that we could enhance or if you have any suggestions that could make future visits even more comfortable, we would love to hear from you.Thank you for taking the time to share your experience. We look forward to the opportunity to welcome you back for another comfortable stay at WELLSTAY OSAKA Shin-Imamiya Ekimae.Best Regards,WELLSTAY OSAKA Shin-Imamiya Ekimae
Guest User
Family Room
Stayed in Jul 2025
Family
2 reviews
9.5/10
Amazing
Posted on Aug 24, 2025
The location is really great. It's a 3-minute walk from Shin-Imamiya Station and about 7-8 minutes from the Zoo Station. It's very convenient for going to the airport and Namba. The hotel has an elevator and the room has a bathtub. It's clean and tidy. You can also store your luggage at the door. The only small drawback is that the floor is a bit thin. I don't know what's going on upstairs, so it feels a bit noisy.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you very much for choosing to stay at WELLSTAY OSAKA Shin-imamiya Ekimae. We are delighted to hear that you found our location convenient, being just a short walk from Shin-Imamiya Station and within easy reach of the airport and Namba. We are also pleased that you appreciated the amenities such as the elevator, bathtub, and cleanliness of our rooms, as well as the luggage storage service at the entrance.However, we sincerely apologize for any inconvenience caused by the noise from the upper floors. We understand how important a quiet environment is for our guests' comfort, and we will take your feedback seriously to improve our soundproofing measures.We truly value your feedback as it helps us enhance our services and provide a better experience for all our guests. Thank you once again for taking the time to share your thoughts with us.Best Regards,WELLSTAY OSAKA Shin-imamiya Ekimae
Guest User
Room For 4 Guests B
Stayed in Jun 2025
Family
10 reviews
8.5/10
Very good
Posted on Aug 2, 2025
The location is very convenient, just a two-minute walk from the JR station or the Nankai Railway. The Nankai Railway takes you to Namba in just one stop, no stairs required. It's incredibly convenient. The room is large enough for a family of four, but the table is a bit small, making it less than ideal for dining. The bathroom and toilet are separated by a dry/wet area, and there's a washing machine in the bathroom, so you can do your laundry daily and hang them out on the balcony to dry overnight. There's a small kitchen with basic utensils, so you can prepare a simple breakfast. There's a water dispenser in the lobby downstairs, so you can fill your room with water daily. There's also a shared area where you can enjoy your purchases in the lobby. Overall, I highly recommend staying here.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you very much for choosing WELLSTAY OSAKA Shin-imamiya Ekimae. We are happy to hear that our convenient location near JR and Nankai stations, as well as the easy access to Namba, made your stay comfortable.We appreciate your feedback about the room size and amenities. It’s great to know that the room suited your family, and that features like the separate bathroom, in-room washing machine, and small kitchen with basic utensils were helpful. We’re also glad you enjoyed using the lobby facilities.Thank you for your kind recommendation. We will continue working to improve based on your valuable comments, and we look forward to welcoming you again.Best Regards,WELLSTAY OSAKA Shin-imamiya Ekimae
วัชรินทร์ สงฆ์รักษ์
Room For 4 Guests B
Stayed in Apr 2025
Family
1 reviews
10/10
Outstanding
Posted on May 19, 2025
Very good accommodation, clean, comfortable bed, very clean bathroom, complete facilities, ready to use, suitable for a family vacation.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you very much for choosing to stay at WELLSTAY OSAKA Shin-imamiya Ekimae. We are delighted to hear that you found our accommodations to be very good, clean, and comfortable. It is wonderful to know that the bathroom met your expectations in terms of cleanliness and that the amenities were fully equipped and ready for use. We strive to provide a relaxing environment suitable for family vacations, and your feedback reassures us that we are on the right track.We sincerely appreciate your kind words and the time you took to share your experience with us. Your feedback is invaluable as it helps us to continually improve our services and ensure that all our guests have a memorable stay.Thank you once again for your review. We look forward to welcoming you and your family back in the future.Best Regards,WELLSTAY OSAKA Shin-imamiya Ekimae.