Hotel were offering late checkouts to guests who left 5* reviews, so I feel that the reviews have been artificially inflated by people rating 5* so that they can get late checkout.
Location was quite far from the JR Namba station and even further from the metro Namba station.
The bed was really hard and uncomfortable.
Bathroom was tiny, kitchenette had a raised lip which was easy to trip over or stub your toes on. However, the size of the room was good, there was a good amount of space.
It would be ok to spend a night or two here but I think we were there 5 nights which wasn’t great with the uncomfortable bed.
When we checked in we were told a room number of an uncleaned room and had to ring out of hours to swap rooms, but that was all resolved quickly by the hotel.
Also to note, the keyboxes didn’t feel very safe/ secure because the codes followed a pattern (so if you knew one you’d know the other rooms), but we didn’t use the lockbox except for when we checked in so it didn’t affect us, but just something to consider.
Overall it was ok for a budget hotel but I think the reviews make it seem too good to be true!