Arrow Hotel in ShinsaiBashi

The hotel is located in a very convenient location just few roads away from Shinsaibashisuji shopping street. The breakfast at the hotel is outstanding and the menu has slight changes from day to day so the variety is good. The rooms were quiet and clean. There is an escalator leading up to the hotel front counter, however, it is one way only which means that when we go down, we had to use the lift and walk down some steps. The breakfast area may get crowded at certain timings as seats are limited but generally the seats clear quite fast. The hotel staff was also helpful and we were given a welcome drink upon check in. We decided to have lunch at the hotel cafe which was affordable and yummy. We had a pleasant good stay at Arrow Hotel.

Hotel is a little difficult to find. Maybe can put directions on how to find hotel in map. Air-conditioner/heater. Suggest to put instructions on how to use it in English. Had difficulty to figure out how to do right settings. Buffet breakfast was decent. No escalator from street level to first level. Need to carry luggage up a flight of steps.

The staff is welcoming and willing to support the customer. Staff can communicate in english, it's very convenience to foreigners. The room was great but has limited space to open 2luggages.

We were not able to check in early even tho we requested it upon booking. We were all tired and our baby was fussy. We were forced to go out despite lack of sleep and distract the baby for a while. Thank God the receptionist made us check in an hour early after we went back to the hotel. The breakfast was great and location was amazing! We’ll book again soon!

good breakfast.. great Location.. friendLy staff..

Room is not clean. Hair on the hairdryer, in the tub, on the towels. Phone to calll them to change the dirtied towels is dusty. 😵💫 Free breakfast.

Nice hotel . Room is clean breakfast also good

It was wonderful stay. Walking distance to Namba train station and Dotonbori. Breakfast was great.