HOTEL UNIVERSAL PORT VITA Reviews

Response from Property: この度はご宿泊いただき、誠にありがとうございます。立地につきましてご満足いただけたとのこと、大変嬉しく思います。一方で、客室にペットボトルの水が用意されていないことや、コインランドリーの台数・広さ、ローソンの店舗規模、喫煙室の広さや配置につきまして、ご不便をおかけし申し訳ございませんでした。特に、ご家族でご利用のお客様が多い中、ランドリー設備が十分ではない点や、ランドリーをご利用のお客様が喫煙室の煙の影響を受けてしまう点について、貴重なご意見をありがとうございます。いただいたご意見は今後の設備・サービス向上の参考とさせていただきます。またのお越しを心よりお待ちしております。

Response from Property: Thank you very much for staying with us and for sharing your feedback.We are delighted to hear that you had a good stay and enjoyed our clean and spacious rooms as well as our convenient location near Universal Studios Japan.We truly appreciate your kind comments and look forward to welcoming you again in the future.

Response from Property: Thank you for staying at our hotel and sharing such a pleasant stay. We were delighted to know that the hotel offered convenient access to Universal Studios Japan (USJ) and the aquarium, and the convenience store downstairs and nearby restaurants added to the convenience of your trip. We were also very pleased that you enjoyed the breakfast. In particular, we were honored that you liked the udon noodles and ice cream. Just imagining being able to shop for souvenirs near the park entrance the night before heading to USJ and then enjoying the atmosphere the next day is delightful. We will continue to strive to provide every guest with an even more comfortable and enjoyable stay experience. We sincerely look forward to welcoming you back again.

Response from Property: Thank you for your stay and for sharing such a detailed experience. We are delighted to know you were satisfied with the spaciousness of the room, and thank you for providing the information on how to collect toiletries, which is very helpful for other travelers. Your sharing of Universal Studios admission times, tickets, and boat trips from nearby piers to the aquarium is also very useful and will surely be helpful to guests planning their trips. We look forward to serving you again in the future and wish you a pleasant journey.

Response from Property: Thank you for your kind review and positive feedback! We are delighted that you were very satisfied with your stay, and we were especially pleased to hear that you enjoyed our breakfast. We look forward to your next visit, where you can continue to enjoy our delicious breakfasts and comfortable accommodations.

Response from Property: Thank you very much for staying with us and for sharing your wonderful feedback.We are delighted to hear that you enjoyed the spacious and comfortable room, clean bathroom, and delicious breakfast with its wide variety of choices.It is also wonderful to know that our convenient location made it easy for you to reach Universal Studios Japan and return to the hotel quickly after a fun but tiring day at the park.We are very happy to hear that you felt choosing our hotel was the right decision. We sincerely look forward to welcoming you again in the future.

Response from Property: Thank you for choosing to stay at our hotel and for taking the time to share such a detailed review. We are pleased to know that you were satisfied with the hotel's convenient location for Universal Studios, the quiet bay view, and the service of our staff. We also appreciate your positive feedback on the breakfast. On the other hand, we sincerely apologize for the issues you mentioned regarding the slightly outdated room facilities and the dusty and damp smell in the room, which prevented us from providing you with a more comfortable stay. Your feedback is very important to us, and we will carefully relay it to the relevant departments as an important reference for future improvements to the environment and facility maintenance. We will continue to strive to improve overall comfort and service quality, and we look forward to having the opportunity to serve you again in the future and provide you with an even more pleasant stay.

Response from Property: Thank you so much for choosing to stay at our hotel. We are delighted to see that you had a pleasant and comfortable stay. If you ever visit Universal Studios Japan (USJ) again, we sincerely hope you will visit our hotel once more. All the staff at the hotel look forward to your next stay.

Response from Property: 感謝您如此熱情又充滿能量的評價！能被您稱為「去USJ最好的酒店」，我們真的感到無比榮幸，也非常開心您喜歡我們的乾淨整潔與優越的地理位置。能成為您USJ之旅中美好的回憶之一，是我們最大的動力。今後也會繼續努力，讓每一位來到這裏的客人都能發出和您一樣的感歎。衷心期待您下次再來USJ時，再次選擇入住我們酒店！

Response from Property: Thank you very much for staying with us and for sharing your wonderful feedback.We are delighted to hear that you enjoyed our convenient location near Universal Studios, the delicious food, and the cleanliness of your room. It is especially rewarding to know that both you and your family were satisfied with your stay.Your kind words encourage us to continue providing memorable experiences for our guests. We would be honored to welcome you and your family back again whenever you have the opportunity to visit.

Response from Property: Thank you very much for staying with us again and for sharing your kind feedback.We are truly delighted to hear that your family enjoyed their second stay with us. Even without visiting USJ this time, we are very happy to know that you had a relaxing and enjoyable staycation experience.We sincerely appreciate your continued support and look forward to welcoming you and your family again in the future.

Response from Property: Thank you very much for staying with us and for sharing your valuable feedback.We are pleased to hear that you appreciated our convenient location near the park.At the same time, we sincerely apologize for the inconvenience regarding the nearby shop hours and especially the parking fee system. We understand your frustration about the parking charge timing not matching the park’s operating hours, which resulted in additional parking fees during your stay.Your comments are very important to us, and we will share them internally as we continue reviewing ways to improve the convenience and overall experience for our guests.Thank you once again for your feedback, and we hope to have the opportunity to welcome you again in the future.

Response from Property: Thank you so much for choosing to stay at our hotel and for taking the time to share such a detailed experience. We are delighted to know that you and your family of three had a comfortable and enjoyable time in the "MOKU MOKU Room". Thank you for your positive feedback on the room layout and convenient location, and thank you for sharing your helpful tips on getting from the station to the hotel, which we believe will be very helpful to other travelers. We will continue to strive to provide every guest with an even warmer and more comfortable stay. We look forward to welcoming you and your family back to our hotel in the future!

Response from Property: Thank you very much for choosing HOTEL UNIVERSAL PORT VITA for your recent stay.We are pleased that you are satisfied with our location.Moreover, we really appreciate your praise for our staff.We will continue to improve our service skill and provide you more comfortable stay on your next trip.Once again, thank you for your feedback and we do hope to welcome you back in near future.