Ibis Osaka Umeda

The wet/dry separation in the room was excellent, making showers very comfortable. Breakfast felt worth the price, especially the beef patties, which were delicious and the spread was quite generous. On the downside, the hygiene was definitely not up to par. They didn't change the sheets or duvet covers once during my five-night stay. I felt itchy all over from the first day, like there were dust mites, and had to use insect bite cream.

The South Asian gentleman who checked us in was very efficient and communicated well in English. The room size was decent, especially good for Japan, with enough space in the aisle to fully open a 20-inch suitcase. Housekeeping made our beds daily. I'm not sure if the sheets weren't changed or if it was an issue with the bedding itself, but on one occasion, we found a small amount of hair accumulated in the corner of the bedsheet. The hotel breakfast was a buffet, offering both Japanese and Western options, and we were very satisfied with it throughout our stay. At one point, my friend bought instant noodles but forgot to ask for a fork at the convenience store. We called the front desk from our room to request disposable chopsticks, and the entire conversation was in English, very smooth and efficient. The hotel's location is also incredibly convenient, situated in the large commercial and transportation hub of Umeda. Directly opposite the hotel is a pedestrian street bustling with dining and entertainment options. Furthermore, if you're taking the train, you can reach the hotel lobby directly from Exit 7-72 of the Whity Umeda underground passage, which saved us from braving the cold winter winds above ground. Regarding the price, thanks to booking in advance, we were very happy with what we paid. If the price is right next time, we would definitely consider staying at this hotel again.

I chose accommodation near the Umeda commercial district this time, and the location was great. The front desk staff patiently helped me coordinate the timing and room availability because my flight was canceled and I had to stay an extra night. Thank you! 🙏

Great location, but the room facilities are old, there's a strange smell, and it's dimly lit.