Best Western Plus Hotel Fino Osaka Kitahama Reviews
Best Western Plus Hotel Fino Osaka Kitahama
1 Chome-7-17 Imabashi, Chuo Ward, Osaka City, Osaka Prefecture, 541-0042, JapanView hotel details
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Guest Reviews of Best Western Plus Hotel Fino Osaka Kitahama
9.2/10
Great
559 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities9.0
Service9.2
Cleanliness9.2
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All reviews(559)
Positive reviews(545)
Reviews with photos/video(155)
Easy to get around(134)
Close to metro(87)
Quiet & comfortable(42)
Delicious breakfast(39)
Friendly front desk staff(32)
Convenient for shopping(31)
Stayed multiple times(11)
Nice bathtub(6)
Negative reviews(14)
Oscar ggggg
Superior Twin Room
Stayed in Jul 2026
Traveling with friends
14 reviews
6.0/10
Posted on Aug 10, 2026
pretty good, although the room size is small which i think it is very normal in japan.
Response from Property: Thank you for your kind review! We’re glad to hear you had a pleasant stay. We understand that room sizes in Japan can sometimes feel compact, and we truly appreciate your understanding. We hope to welcome you back again on your next visit to Japan!
Baitanglianxinzhou
Superior Twin Room
Stayed in Jun 2026
Traveling with friends
1 reviews
8.7/10
Very good
Posted on Jul 20, 2026
Great location, close to Kitahama Station on the Sakaisuji Line, making it convenient for getting around. Overall, I was quite satisfied with the hotel, though the room was a bit small and felt a little cramped. The duvet seemed a bit damp, not quite dry. The American breakfast offered a good variety, which I personally enjoyed.
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Response from Property: Thank you very much for taking the time to share your feedback with us.We are delighted to hear that you enjoyed our convenient location near Kitahama Station and that you were overall satisfied with your stay. It is also wonderful to know that you appreciated the variety of our American breakfast. Your kind comments encourage our team to continue providing the best possible service.We also appreciate your feedback regarding the room size and the blanket. We are sorry to hear that it did not feel completely comfortable during your stay. While our bedding is thoroughly cleaned and dried before use, it may have felt slightly cool due to the air conditioning in the room. We appreciate your understanding and will continue working to ensure our guests enjoy a comfortable stay.Thank you once again for choosing to stay with us. We hope to have the pleasure of welcoming you back on your next visit to Osaka.
hnee
Executive Double Room
Stayed in Jun 2026
Couple
4 reviews
10/10
Outstanding
Posted on Jul 22, 2026
Very near to the subway station, convenience store (family mart, Lawson) and bakery.
Response from Property: Thank you for your wonderful review!We're delighted to hear that you enjoyed our convenient location near the subway station, as well as the nearby convenience stores and the bakery. We hope these made your stay even more comfortable.We truly appreciate your kind feedback and look forward to welcoming you again on your next visit!
Anonymous User
Superior Twin Room
Stayed in Apr 2026
Solo traveler
22 reviews
8.0/10
Very good
Posted on May 7, 2026
It was a perfect hotel and location walking distance from river where its quiet and beautiful close to osaka castle had to extend my stay lovely staff and just very good
Response from Property: Thank you very much for your wonderful review.We are delighted to hear that you enjoyed our convenient location near the river and Osaka Castle, as well as the quiet and beautiful surroundings. It is also a pleasure to know that you chose to extend your stay and that our staff made your experience a pleasant one.We truly appreciate your kind words and look forward to welcoming you again in the future.
Hunnu
Superior Twin Plus Room
Stayed in May 2026
Business traveler
43 reviews
9.0/10
Great
Posted on Jun 25, 2026
Good hotel The front desk staff is very friendly.
Response from Property: Thank you very much for staying with us and for taking the time to share your kind review.We are delighted to hear that you had a good stay and that you found our front desk staff to be friendly. Your kind words are a great encouragement to our team.We truly appreciate your feedback and will continue to do our best to provide a comfortable and welcoming experience for all our guests.We look forward to welcoming you back again in the near future.
Guest User
Superior Twin Room
Stayed in Feb 2026
Business traveler
3 reviews
10/10
Outstanding
Posted on Mar 28, 2026
Good location and good service, room is clean and tidy. A good choice while staying in OSAKA.
Response from Property: Thank you very much for staying with us and for your kind review.We are delighted to hear that you were satisfied with our location, service, and the cleanliness of your room.We truly appreciate your recommendation and hope to welcome you again on your next visit to Osaka.
Qiqo Q
Superior Twin Room
Stayed in Jan 2026
Solo traveler
4 reviews
9.5/10
Amazing
Posted on Mar 4, 2026
Almost perfect stay, I got the bigger room for a very affordable price, very convenient location, quiet neighbourhood, far from chaos, the aircon/heater was noisy though
Response from Property: Thank you very much for staying with us and for your kind feedback.We are happy to hear that you enjoyed the spacious room, convenient location, and quiet neighborhood.We sincerely apologize for the noise from the air conditioner/heater and appreciate you bringing it to our attention.We hope to have the pleasure of welcoming you again in the future.
Icie
Executive Double Room
Stayed in Jan 2026
Couple
1 reviews
10/10
Outstanding
Posted on Mar 5, 2026
Room quite big and comfortable for 2 people. You can leave your luggage before and after your stay. There a sofa where you can leave your luggage open.
Staff are all nice and helpful with a smile.
You can walk to minimart or a popular cafe nearby.
Response from Property: Thank you very much for staying with us and for sharing your kind feedback.We are delighted to hear that you found the room spacious and comfortable for two people, and that our luggage storage service was convenient for you before and after your stay.It is also wonderful to know that our staff made a positive impression with their friendly and helpful service.We are glad you enjoyed the nearby minimart and café as well.We truly appreciate your comments and look forward to welcoming you again on your next visit.
Anonymous User
Executive Double Room
Stayed in Jan 2026
Family
81 reviews
10/10
Outstanding
Posted on Feb 26, 2026
The room was quite spacious, with one large bed and one small bed, perfect for a family of three. The service and cleanliness were good, but they only clean every three days, claiming it's for environmental reasons. That's a bit ridiculous, as other hotels clean daily. Breakfast was included, which was a plus, though there wasn't much variety – just enough to fill you up. Otherwise, I was very satisfied; it's a suitable place to stay.
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Response from Property: Thank you so much for letting us stay at our hotel. Thank you for choosing our hotel from among Japanese hotels. We look forward to seeing you soon on your next visit.
Guest User
Executive Double Room
Stayed in Jan 2026
Family
13 reviews
10/10
Outstanding
Posted on Apr 2, 2026
The room isn't huge, but the layout is very efficient. It was perfectly fine for our family of three, and we could even open our suitcases comfortably. The room was clean, and breakfast was excellent. The location is also fantastic, very close to the subway, making it easy to get to all the tourist attractions.
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Response from Property: Thank you very much for staying with us and for sharing your thoughtful review.We are pleased to hear that you found the room layout practical and comfortable for your family, despite its size.It is also wonderful to know that you were satisfied with the cleanliness, breakfast, and our convenient location near the subway.Your kind feedback means a lot to us, and we truly hope to welcome you and your family again in the future.
Benedict Wong Jun Kit
Superior Twin Plus Room
Stayed in Jun 2026
Traveling with friends
8 reviews
10/10
Outstanding
Posted on Jul 27, 2026
awesome
Response from Property: Thank you very much for staying with us and we are delighted to hear that you enjoyed our breakfast. We are looking forward to welcoming you back on your next visit to Osaka!
Guest User
Superior Twin Plus Room
Stayed in Jul 2026
Business traveler
1 reviews
9.0/10
Great
Posted on Aug 7, 2026
The hotel is located about 25 minutes in lean & 40 minutes in normal traffic by taxi. 3 minutes to kitahama metro, 8 minutes to Yodobashi metro, with couple of convenience store provisioning money exchange (automatic) and a supermarket very close to.
Since this is close enough to downtown area, good mix of natives and foreigners are floating around and keeps it lively. A centre point between Namba and Umeda is walkable if one does mind a good stretch for 30 minutes exploring few sweet spot eateries tucked in the by-lanes. Hotel Staff were warm and helpful, rooms are clean just enough for two with a restaurant open for breakfast only. I like the touch of Japanese in all that could do for the global nomads.
Response from Property: Thank you very much for staying with us and for your wonderful review.We are happy to hear that you enjoyed our convenient location, clean rooms, and friendly staff.We are also glad that you enjoyed exploring Osaka.We hope to welcome you again on your next visit to Osaka!
Yaoyao
Superior Double Room
Stayed in Jun 2026
Family
5 reviews
10/10
Outstanding
Posted on Jul 31, 2026
This is my second time staying at this hotel after several years, and it's still just as clean and tidy. The location is excellent, making it convenient to get anywhere. Every staff member is warm and attentive, especially S. Shrestha at the front desk, who is always very thoughtful. Thumbs up! 👍
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Response from Property: Thank you for choosing to stay with us again and for taking the time to share your kind review. We are delighted to know that your second stay with us was just as comfortable as your first, and that you appreciated our clean accommodations, convenient location, and attentive service.Your special recognition of S. Shrestha is especially meaningful. We will be sure to share your thoughtful compliments, as it will mean a great deal to them. We are proud to have team members who are dedicated to providing meticulous and personalized service.It was a pleasure to welcome you back, and we look forward to hosting you again on your next visit.
Reg11
Executive Double Room
Stayed in Jan 2026
Couple
17 reviews
10/10
Outstanding
Posted on Feb 28, 2026
Convenient location, friendly staff, clean room, good services
Response from Property: Thank you very much for your continued patronage of our hotel.We are truly humbled by your kind words.We will continue to work hard to become a hotel that many people choose.We hope you will use our hotel again when you visit the area.
Guest User
Superior Twin Room
Stayed in Dec 2025
Traveling with friends
32 reviews
6.0/10
Posted on Mar 15, 2026
It was new year time and most of the eateries are closed while those near the tourist trap are in operation. Still, it takes about 20 minutes to walk there.
Clever businessmen in Osaka will charge all the tourists at a premium, believe me most of the shops you won't want to visit twice given they only offer "friendly" service but food made carelessly. Better set your expectations really really low. Better just grab supermarket food and consume in your room instead.
Response from Property: Thank you very much for taking the time to share your detailed feedback.We are sorry to hear that many eateries were closed during the New Year period and that this made dining options less convenient for you. The holiday season in Japan can indeed affect business hours, and we understand how this may have impacted your experience.We appreciate your honest impressions of the nearby restaurants, and your comments will certainly help future guests set appropriate expectations during this time of year.We hope that despite these challenges, your stay with us was comfortable, and we would be grateful for the opportunity to welcome you again under better circumstances.