The Park Front Hotel at Universal Studios Japan

The room was very spacious and tidy, and the bed was large and comfortable. The hotel's location is excellent, very close to the park entrance and the subway station. The airport shuttle stop is also nearby. It's a perfect hotel for a family vacation.

I've stayed here before, and it feels like the environment isn't as good as it used to be. The room didn't even have complimentary water. It's still very close to Universal Studios, so it's just an average stay. There are many other hotels nearby, so I might try a different one next time.

The room was very mediocre, especially for an expensive theme park hotel; the service was truly awful. I entered through the back door and immediately encountered a cold staff member who interrogated me for a long time. I had a suitcase in one hand, my child in the other, and a bunch of things with me. He insisted on seeing my reservation. I thought he was going to check me in, but after he saw it, he just pointed towards the front desk and told me to go queue there. During check-in, I mentioned that I needed to check my luggage in advance on the third day. I also went to the front desk the night before to ask, but everyone gave me different information. As a result, I perfectly missed the luggage check-in on the morning of the third day. For two adults and one child, they insisted on extra charges, and the extra bed fee was very high. The room layout was also very strange... The breakfast quality was generally good, but the service and capacity were very poor. Every day there was a long queue just to pay for breakfast, which felt very bizarre. As a USJ theme park hotel, the staff completely lacked the enthusiasm of USJ park employees, and there were no park-related benefits whatsoever. The value for money was zero, the service was terrible, and the price was high. There are plenty of other hotels nearby. I will definitely not stay here again next time. Avoid at all costs!

The room type was fantastic! My child slept in the middle, and the view was great. I stayed here once 8 years ago, and the room facilities are still very new, not outdated at all. My child loved looking out at the scenery from the windowsill, and at night, we enjoyed watching the clouds from bed.

The hotel's main advantage is its proximity to USJ. The room itself was pretty standard, not a themed room, just what you'd expect from a 3-4 star chain hotel. The facilities felt a bit old, and there weren't enough charging outlets. The one or two USB ports were well-hidden and didn't even work well. The worst part was the incredibly poor Wi-Fi signal, practically unusable, and even my mobile data struggled. Overall, I was disappointed.

This is one of the few hotels in Japan with a 12 PM checkout, which is great. There's a Christmas tree downstairs that adds a lovely atmosphere. We went to the theme park on our second day, and this hotel is the closest one to it – the entrance is right downstairs! Food options are also very convenient. I highly recommend the fried beef cutlet, it was absolutely delicious! Our clothes got soaked on the Jurassic ride, which was totally unexpected, but thankfully we could just pop back to the hotel to change. You just need to get a stamp from the staff at the entrance to re-enter the park. I hope to bring my kids here next time and will definitely stay here again!