6 Chome-12-19 Fukushima, Fukushima Ward, Osaka City, Osaka Prefecture, 553-0003, JapanView hotel details
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Guest Reviews of Minn Umeda North
8.4/10
Very good
135 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.7
Amenities8.4
Service7.8
Cleanliness8.8
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All reviews(135)
Positive reviews(32)
Reviews with photos/video(8)
Great location(13)
Awesome rooms(8)
Convenient location(8)
Clean and tidy(6)
Large rooms(5)
Negative reviews(3)
Guest User
Moderate Theater 2 Beds A
Stayed in Mar 2026
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Apr 19, 2026
Excellent! Absolutely superb.
Original textTranslated by Google
Response from Property: Thank you so much for your stay at Minn Kita-Umeda. Your comfortable stay is our greatest motivation. We will continue to strive to improve our service quality. We sincerely look forward to your next visit. All staff at Minn Kita-Umeda
Ankl
Moderate Theater 2 Beds
Stayed in Mar 2026
Traveling with friends
11 reviews
9.5/10
Amazing
Posted on May 5, 2026
The only thing that could be improved would be the luggage storage, but everything else was super good and recommended!
Original textTranslated by Google
Response from Property: Thank you so much for staying at Minn Kita-Umeda. We are delighted that you told us "everything was excellent" and that you will recommend us to others. We also appreciate your comment about the ease of leaving your luggage. We take your opinion very seriously and will use it to improve our service in the future. We hope to see you again soon. The entire team at Minn Kita-Umeda
VuSu
Moderate Theater 2 Beds A
Stayed in Mar 2026
Family
7 reviews
8.0/10
Very good
Posted on Apr 9, 2026
Great location - short walk to Osaka Station and easy to connect to Shin Osaka for the shinkansen.
Nice local restaurants around and also along Fukishima Station (also close walk).
The room itself was good. Was small but there was still a small area to chill. Pushed the beds together and up against the window and we were able to have one suitcase open.
For our short stay - this was a good hotel.
Response from Property: Thank you very much for staying at Minn Umeda North. We are honored to hear that you were satisfied with our location. We are also delighted that the nearby restaurants and convenient access helped make your trip a success.We also appreciate your comment that the room was good. Regarding your mention that it felt a bit small, we are constantly striving to make the most of our facility’s design and space to provide an even better stay.The entire Minn Umeda North team sincerely looks forward to welcoming you again.The Minn Umeda North Team
Vana09
Moderate Theater 2 Beds A
Stayed in Feb 2026
Family
7 reviews
9.5/10
Amazing
Posted on Apr 25, 2026
I really enjoyed my stay and found the room very comfortable. It was spacious enough to fully open my suitcase, and the kitchen and dining table were also a good size, which I appreciated. However, since there's no front desk, the check-in process wasn't straightforward. Luckily, I managed to sort out the accommodation tax and had a pleasant stay overall.
Original textTranslated by Google
Response from Property: We sincerely thank you for staying at Minn Kita-Umeda. We are very pleased to hear that you were satisfied with the spaciousness of the room and the facilities. However, we apologize for any inconvenience you experienced regarding the check-in process. As part of our efforts to create a paperless environment, we have introduced a self-check-in and check-out system using mobile devices to help reduce our environmental impact. We will take your feedback into account and strive to improve the system to make it even more convenient for you to use. We sincerely look forward to your next stay. Sincerely, The Staff of Minn Kita-Umeda
올빼미맨
Moderate Theater 2 Beds B
Stayed in Jan 2026
Couple
3 reviews
8.5/10
Very good
Posted on May 20, 2026
The location is pretty good, about a 5-10 minute walk from Osaka Station. Checking in was a bit awkward and difficult as it required a video call, but once I got into the room, it was clean, spacious, and comfortable. You have to pick up your own towels and bed sheets from a designated area. I could feel the springs in the mattress, but it wasn't too bothersome once I lay down. The projector was nice, but the wooden pattern on the wall where the image was projected was a bit distracting.
Original textTranslated by Google
Response from Property: We sincerely thank you for staying at Minn Kita-Umeda. We are very pleased to hear that you were satisfied with the cleanliness, spaciousness, and comfort of the room. We are also honored to hear that you enjoyed using the beam projector. On the other hand, we appreciate your feedback regarding the inconvenience of the video call during check-in, as well as your comments on the placement of towels and sheets and the projector's picture quality. While our hotel is committed to environmental protection by introducing self-check-in and promoting a paperless environment, we believe that careful consideration is needed regarding procedures that may feel complicated. We will take your feedback into account and strive to make improvements. Our entire staff will do our utmost to ensure an even more comfortable stay on your next visit. We sincerely look forward to your return. Sincerely, The Minn Kita-Umeda Crew
Guest User
Moderate Theater 2 Beds A
Stayed in Jan 2026
Couple
1 reviews
7.5/10
Posted on Feb 20, 2026
The shower often ran cold, and sometimes cloudy water came out of the faucet. It was also a bit unclear how to enter the place.
Original textTranslated by Google
Response from Property: We sincerely apologize for any inconvenience or concern you may have experienced during your stay with the shower temperature, water quality, and entrance procedures. We apologize for the inconvenience caused by the cold showers, which are a facility that should be comfortable to use. We also apologize for the concern you may have experienced with cloudy water coming out of the faucet. We had not previously confirmed any similar incidents, but in response to your recent comments, we are conducting a site check. We also take seriously the lack of guidance regarding the confusing entrance procedures. We will continue to review the guidance and signs to provide clearer guidance in the future. Thank you for your valuable feedback. From all the Minn Kita Umeda crew.
Guest User
Moderate Theater 2 Beds
Stayed in Nov 2025
Family
3 reviews
10/10
Outstanding
Posted on Dec 27, 2025
The location is great, very close to the mall and Osaka City Station, and also conveniently located for the airport bus. The apartment itself is spacious and clean.
Original textTranslated by Google
Response from Property: We sincerely thank you for choosing to stay at Minn Kita-Umeda. We are pleased that the convenient access to shopping centers and Osaka City Station, as well as the airport bus stop, proved beneficial to you. We also appreciate your kind words about the spaciousness and cleanliness of the apartment. We will continue to strive to improve our service to ensure your future stay is equally comfortable. We would be very grateful if you would consider staying at Minn Kita-Umeda again on your next visit to Osaka. Minn Kita-Umeda Team
Guest User
Moderate Theater 2 Beds
Stayed in Apr 2025
Family
7 reviews
9.0/10
Great
Posted on Jun 26, 2025
The location is quite good, very convenient for shopping in Umeda. Self-check-in is also relatively easy. I've stayed here many times. The only drawback is that the ventilation in the bathroom isn't great, so there can be a bit of an odor.
Original textTranslated by Google
Response from Property: Dear Valued Guest, Thank you for choosing to stay at Minn Hotel multiple times and for sharing your valuable feedback. We are delighted that our location and self-check-in system have made your stay more convenient and have earned your approval. We sincerely apologize for your feedback regarding the room ventilation issue. We take this shortcoming seriously and are committed to improving it to provide a more comfortable stay for you and other guests. We look forward to your next visit and will strive to provide you with even better service. Sincerely, The Minn Team
Guest User
Moderate Theater 2 Beds
Stayed in Jun 2026
Family
1 reviews
5.0/10
Posted on Jul 12, 2026
The cleanliness was a bit lacking.
Original textTranslated by Google
Response from Property: We sincerely thank you for staying at Minn Umeda North. We are truly grateful that you chose our hotel among the many accommodations available. However, we apologize for not meeting your expectations regarding room cleanliness. We will strive to improve the quality of our cleaning to ensure a pleasant stay for you. Thank you for taking the time to share your feedback. We look forward to your next stay. Sincerely, The Staff of Minn Umeda North
Anonymous User
Moderate Theater 2 Beds A
Stayed in Dec 2025
Business traveler
2 reviews
9.0/10
Great
Posted on Jan 19, 2026
The staff's attitude was average. The environment is good.
Original textTranslated by Google
Response from Property: Thank you very much for staying at Minn Kita Umeda. We are very pleased to hear that you were satisfied with the hotel environment. We also appreciate your honest feedback regarding the staff's service. All of our staff will continue to strive to provide even better service in the future. We look forward to your next stay. From the Minn Kita Umeda crew
Anonymous User
Moderate Theater 2 Beds
Stayed in Jul 2025
Family
11 reviews
5.0/10
Posted on Aug 19, 2025
The keypad lock for this guesthouse didn't work, so I ended up having to use a physical key. There were no toothbrushes provided; you had to pay for them. Also, no staff came daily to change the towels. The duvet unexpectedly slipped out of its cover, revealing red stains on it. Finally, the guesthouse is unattended, so for anything, you have to call, which is really inconvenient. This was my first time staying in a guesthouse in Japan, and it wasn't a good experience.
Original textTranslated by Google
Response from Property: We are deeply grateful that you chose to stay at Minn Kita-Umeda. We sincerely apologize for any inconvenience caused by shortcomings in our room service and facilities. Whether it was the use of the keypad lock, towel changing, or the cleanliness of the bedding, we were unable to meet your expectations, and we are truly ashamed of this. We take your feedback seriously and will strive to improve to provide a more comfortable stay. We look forward to providing you with even better service next time. All staff at Minn Kita-Umeda
獨快樂
Moderate Theater 2 Beds A
Stayed in Apr 2025
Solo traveler
1 reviews
8.0/10
Very good
Posted on May 18, 2025
Location is abut far from Umeda, but the area is nice and really big enough for two person, have nice kitchen and also bath area, good places to stay.
Response from Property: Thank you very much for staying at Minn Kita Umeda. We are very pleased to hear that you were satisfied with the size of your room, kitchen and bathroom. We also appreciate that you have rated the Kita-Umeda area as wonderful.We will continue to strive to create a comfortable environment for our guests, and we hope you will visit Minn Kita Umeda again when you come to Osaka.We look forward to welcoming you to Minn Kita Umeda next time you stay with us.The entire Minn Kita-Umeda Crew
Chrisleew
Moderate Theater 2 Beds B
Stayed in Sep 2024
Family
4 reviews
8.5/10
Very good
Posted on Oct 13, 2024
It was a very comfortable apartment for 4 of us. The apartment had everything you need and more!
Response from Property: Thank you very much for your stay at our hotel and for taking the time to write a review. We are very pleased to hear that you had a pleasant stay with us. Your direct words and suggestions are most precious to us and are a source of encouragement for us. We will continue our efforts to be a hotel that is loved by everyone, and we look forward to your continued patronage.We sincerely look forward to welcoming you again.
Guest User
Moderate Theater 2 Beds
Stayed in Sep 2023
Family
20 reviews
8.0/10
Very good
Posted on Nov 11, 2023
Good location. Close to train station and restaurants.
Response from Property: Thank you for choosing our hotel and for taking the time to share your feedback. We are delighted to hear that you appreciated our convenient location, close to the train station and various restaurants. Our team strives to provide a location that is not only easily accessible but also enhances our guests' overall experience by being near to key attractions and dining options.We hope that the ease of access and the variety of nearby dining options contributed to a memorable and enjoyable stay. It's always encouraging to know when our guests have had a positive experience, and we look forward to the opportunity to welcome you back in the near future.Warm regards,
Guest User
Moderate Theater 2 Beds
Stayed in Aug 2025
Traveling with friends
1 reviews
8.5/10
Very good
Posted on Sep 26, 2025
Check-in was simple and convenient. After checking in online, I simply scanned a QR code on an iPad in the lobby to complete the process and check into my room.
The hotel's location is a bit far from major train stations (Osaka Station and Umeda Station) and department stores, about a 12-minute walk. There was construction nearby, so walking to the station while carrying luggage could be tiring. There are restaurants and convenience stores next to the hotel.
The room has a basic cooking area, including kitchen utensils (pot, frying pan, cutlery), and a refrigerator. The bathroom and toilet are separate. Towels are provided in the bathroom, and there is also an iron, hairdryer, washing machine, and laundry detergent.
Original textTranslated by Google
Response from Property: Thank you for your stay at Minn Kita-Umeda Hotel. We are delighted with your feedback on the self-check-in system and room facilities, praising them as "convenient and comfortable." We are also honored by the convenient lifestyle offered by the surrounding restaurants and convenience stores. However, we sincerely apologize for any inconvenience caused to your stay by traffic conditions and nearby construction. While there are aspects of the hotel's surroundings that are difficult to improve, we will continue to optimize our services to ensure you enjoy a more comfortable stay. We sincerely look forward to your next visit. All staff at Minn Kita-Umeda