5 Chome-1-50 Shinkitajima, Suminoe Ward, Osaka City, Osaka Prefecture, 559-0024, JapanView hotel details
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Guest Reviews of H.B.P HOTEL
8.1/10
Very good
47 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location7.3
Amenities8.3
Service8.3
Cleanliness8.7
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All reviews(47)
Positive reviews(23)
Reviews with photos/video(10)
Great service(7)
Awesome rooms(6)
Awesome stay(5)
Negative reviews(1)
Guest User
Single Room
Stayed in Oct 2025
Solo traveler
1 reviews
8.0/10
Very good
Posted on Dec 2, 2025
I rate this hotel 5 out of 3.
The quality of service and cleanliness exceeded the standard. My overall experience was excellent, and I highly recommend staying here.
Guest User
Single Room
Stayed in Dec 2024
Solo traveler
4 reviews
10/10
Outstanding
Posted on Jan 4, 2025
Good hotel, pelayanan keren
Guest User
Twin Room
Stayed in Dec 2024
Family
45 reviews
7.5/10
Posted on Feb 28, 2025
Poor service
Guest User
Premium Single Room
Stayed in Aug 2025
Traveling with friends
2 reviews
7.0/10
Posted on Sep 16, 2025
The receptionist was very friendly and helpful.
I was grateful that they stored my luggage before check-in and carried it to my room.
The room was spacious, so I had plenty of room to open my suitcase.
Original textTranslated by Google
Response from Property: Thank you very much for staying at H.B.P HOTEL. We would also like to express our sincere gratitude for your kind words regarding the attitude and service of our front desk staff. We are very pleased to see that you were satisfied with everything from the luggage storage before check-in to transporting it to your room, as well as the spaciousness of your room. It is our greatest encouragement to know that we were able to make even a small contribution to your comfortable stay. We will continue to work hard to provide you with a safe and comfortable environment and warm hospitality. Please use our hotel again when you visit Osaka. We look forward to welcoming you again.
Anonymous User
Premium Single Room
Stayed in Apr 2025
Solo traveler
6 reviews
10/10
Outstanding
Posted on May 20, 2025
We booked this hotel because of the hot spring next to it. There are discounts for buying hot spring tickets in the hotel. The staff are very nice and the hotel is very satisfactory. The room is large, with a bottle of water in the refrigerator, a simple free Western breakfast, free coffee and drinks during the day, etc. There is a reading room for reading and a massage chair for massage and rest.
Original textTranslated by Google
Response from Property: Thank you very much for staying at H.B.P Hotel. We are also grateful that you took the time to leave us this valuable review despite your busy schedule. Our entire staff is delighted to receive your compliments on our beds. We will continue to strive to improve our service. We hope you will stay with us again when you return to Osaka. We all look forward to welcoming you back.
laojin
Single Room
Stayed in Feb 2025
Solo traveler
3 reviews
10/10
Outstanding
Posted on Mar 24, 2025
Very good hotel, complete facilities, very friendly waiters and excellent service, highly recommended!
Original textTranslated by Google
Yaoliudada
Single Room
Stayed in Sep 2024
Solo traveler
16 reviews
10/10
Outstanding
Posted on Oct 14, 2024
The most comfortable time. The hotel room is small but well-equipped. The front desk is also very polite.
Original textTranslated by Google
하노이남자
Double Room
Stayed in Apr 2025
Business traveler
15 reviews
7.5/10
Posted on May 15, 2025
Aside from the location, it's pretty decent.
Original textTranslated by Google
Guest User
Single Room
Stayed in Aug 2024
Solo traveler
5 reviews
9.0/10
Great
Posted on Sep 4, 2024
The location is a bit far from tourist attractions and it takes about 10 minutes to walk from the station.
Korean is not supported, but English is supported.
Breakfast is free and the room was clean.
There is an office room, a gym, and bicycle rentals.
The staff were also really friendly and nice.
Original textTranslated by Google
Guest User
Single Room
Stayed in Apr 2024
Solo traveler
4 reviews
9.5/10
Amazing
Posted on May 19, 2024
It was small, but the facilities were great! My ear was swollen on the way home, so I was given some ice. The hotel staff were very kind. I'd like to stay here again if I have the chance!
Original textTranslated by Google
Response from Property: Thank you very much for staying at H.B.P HOTEL. We would also like to thank you for taking the time to post a review despite your busy schedule. All of our staff are very happy to receive your compliments about our facilities and staff. We will not be satisfied with the status quo and will continue to strive to further improve our services. If you are visiting Suminoe, Nanko, Sakai Ward, or the Osaka Bay Area, please feel free to use our hotel. All of our staff look forward to seeing you again.
Guest User
Single Room
Stayed in Oct 2023
Business traveler
18 reviews
8.0/10
Very good
Posted on Dec 2, 2023
The beds are relatively small, but the environment is very good and clean. Breakfast is basically fish every day, which makes me tired of eating. The bathroom is good for taking a bath, and it also comes with facial cleanser, conditioner, shampoo, etc. There is a 7-11 nearby
, about 450 and 800 meters from the subway entrance.
Original textTranslated by Google
Guest User
Single Room
Stayed in Dec 2024
Business traveler
1 reviews
7.0/10
Posted on Jan 12, 2025
The bed was large and comfortable.
Original textTranslated by Google
Response from Property: Thank you very much for staying at H.B.P HOTEL.
We would also like to thank you for taking the time to post a review despite your busy schedule.
All of our staff are pleased to receive your compliments regarding our beds.
We will not be satisfied with the status quo and will continue to strive to further improve our service.
We hope you will use our hotel again when you visit Suminoe, Nanko, or Osaka.
All of our staff look forward to welcoming you back.
Guest User
Premium Single Room
Stayed in Sep 2023
Business traveler
13 reviews
10/10
Outstanding
Posted on Jan 16, 2024
Convenient check-in
Original textTranslated by Google
luvluvyumi
Twin Room
Stayed in Sep 2023
Solo traveler
3 reviews
5.0/10
Posted on Nov 23, 2023
It was far from the station and there was nothing around, so it was inconvenient, but it was beautiful.
Original textTranslated by Google
Response from Property: Thank you very much for using H.B.P HOTEL.
We would also like to thank you for taking the time to post a review despite your busy schedule.
As our hotel is located approximately a 10-minute walk from Suminoe Koen Station on the subway, we apologize for any inconvenience caused.
We hope you will not be discouraged by this and will be happy to use our hotel again when you visit Suminoe, Nanko, Sakai Ward, or the Osaka Bay Area.
All our staff look forward to welcoming you back.
なーるー
Twin Room
Stayed in Mar 2024
Family
8 reviews
8.5/10
Very good
Posted on Apr 27, 2024
I'm glad!
Original textTranslated by Google
Response from Property: Thank you very much for staying at H.B.P HOTEL.
We would also like to thank you for taking the time to post a review.
We will never be satisfied with the status quo and will continue to strive to further improve our service.
Please be sure to stay at our hotel when you visit Suminoe, Nanko, Sakai Ward, or the Osaka Bay Area.
All our staff look forward to welcoming you back.