The Peak Namba

The Peak Namba Reviews

The Peak Namba

Nipponbashi 5-18−9, Naniwa Ward, Osaka City, Osaka Prefecture, 556-0005, JapanView Hotel Details
The Peak Namba
The Peak NambaThe Peak NambaThe Peak Namba
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Guest Reviews of The Peak Namba

8.6/10
Very Good
153 review
Verified reviews
Location8.8
Amenities8.7
Service8.4
Cleanliness8.7
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All reviews(153)
Positive reviews(145)
Reviews with photos/video(47)
Awesome rooms(42)
Easy to get around(18)
Convenient for shopping(15)
Many amenities(14)
Would stay again(6)
Close to airport(6)
Awesome kitchen(5)
Average towels(5)
Negative reviews(8)
Guest User
The Peak Namba A
Stayed in Aug 2025
Family
2 review
10/10
Outstanding
Posted on Sep 24, 2025
The place is very clean and considered spacious for 2 people. The place is walking distance to the popular place. Would like to stay again on next vacation. I love that complete sets inside the room such as washing machine, ref, microwave, electric pot. Particularly i amazed on drying for clothing. Hi tech.
Response from Property: Thank you very much for your kind feedback!We’re delighted to hear that you found the place clean, spacious, and well-equipped with all the essentials.It’s great to know that the convenient location and the drying function impressed you.We would be happy to welcome you again on your next vacation.Safe travels and see you next time!
5985****
The Peak Namba B
Stayed in Aug 2025
Solo traveler
6 review
7.5/10
Posted on Sep 9, 2025
Pros: The location is excellent. Nankai Namba Station is a quick 5-6 minute walk once you know the area, and Shinsaibashi is just over a 10-minute stroll. Tsutenkaku is also within easy reach. Plus, there are plenty of dining and drinking options right nearby. The room was equipped with a fridge and a washing machine, which was a huge convenience. Cons: Room cleanliness was a major disappointment. The air conditioning had a strong, unpleasant odor and wasn't cooling effectively. The filter was incredibly clogged with dirt, resembling a thick rag, and only started working properly after I cleaned it myself. The bathroom exhaust fan filter was equally disgusting, looking as if it hadn't been cleaned since the hotel opened. There was also a large dead cockroach on the balcony. The space between the two beds was extremely narrow, making it easy to bump your feet on the bed frames. Finally, the cleaning staff member I encountered seemed very grumpy and unapproachable; I'd suggest avoiding unnecessary interaction.
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Response from Property: Thank you for your detailed feedback! We are deeply sorry for the issues with cleanliness and the air conditioning odor. We will immediately share your feedback with the housekeeping team and strengthen the inspection and maintenance of the air conditioning and ventilation equipment. We will also remind our cleaning staff to improve their service attitude and ensure a better guest experience. Thank you for your reminder. We will work hard to improve and look forward to serving you again in the future.
Guest User
The Peak Namba A
Stayed in Jun 2025
Family
1 review
5.5/10
Posted on Jul 30, 2025
Difficult to contact staff for help immediately. Place is convenient but may not be available for kids.
Response from Property: Dear Guest,Thank you for sharing your experience with us. We apologize for any inconvenience caused by the difficulty in reaching our staff promptly. We appreciate your feedback regarding the convenience of our location and your note about the suitability for children.We will take your comments into consideration to improve our services and better accommodate all guests in the future.We hope to have the opportunity to welcome you again and provide a better experience.
Guest User
The Peak Namba C
Stayed in Jun 2025
Family
1 review
9.5/10
Amazing
Posted on Jul 26, 2025
Very prompt response from the CS. The hotel is well located. The room is clean but just a bit small for 3 adults. In general, it's a good accommodation for staying in Osaka.
Response from Property: Thank you for your kind feedback! We’re glad to hear that you found our customer service prompt and the location convenient. We appreciate your comments about the room size and will take this into consideration to improve future stays.We’re happy you enjoyed your time with us overall and hope to welcome you back on your next visit to Osaka!
Guest User
The Peak Namba B
Stayed in Apr 2025
Traveling with friends
1 review
9.0/10
Great
Posted on Jun 2, 2025
For us it’s really new experience for staying in hotel without receptionist. But everything go smoothly and facility is good. Room is big if compare with others hotel that I had stayed before. Just only take approximate 15 minutes by walk to Dotonburi area.
Response from Property: Thank you so much for sharing your experience with us!We’re delighted to hear that your first stay in a self-check-in accommodation went smoothly and that you found our facilities and spacious room to your liking. It’s wonderful to know that our location made it convenient for you to reach the Dotonbori area within walking distance.We truly appreciate your kind words, and we hope to welcome you back on your next visit to Osaka!
Guest User
The Peak Namba B
Stayed in Feb 2025
Traveling with friends
9 review
7.5/10
Posted on Mar 30, 2025
LOCAL IS OK,BUT THE ROOM IS NOT TOO BIG,TWO GUYS IS OK,CAN'T TOO MANY
Response from Property: Thank you for your feedback! We're glad to hear that you liked the location. We understand your concerns about the room size, and we will definitely work on improving the space planning to make it more comfortable for our guests. We truly appreciate your input and hope to welcome you again in the future with an even better experience!
Nur17
The Peak Namba C
Stayed in May 2024
Family
5 review
10/10
Outstanding
Posted on Jun 27, 2024
Loved my stay at the Peak namba. Great Facilities and location. Appreciate the washer, stove and fridge in the apartment 👍🏼 The apartment was also relatively bigger. Location was near 2 subway stations. Namba station is a 15min walk. Easy to travel to and fro the airport. Will definitely come back to stay again
6/8
Response from Property: Thank you very much for your feedback. We will strive to maintain this standard and look forward to your next visit.
Anonymous User
The Peak Namba B
Stayed in Nov 2024
Family
4 review
6.0/10
Posted on Dec 12, 2024
Happy with the facilities. There is a dining area with microwave and full size fridge. There is also a washing machine for those who want to do laundry. However there is no housekeeping service throughout our 5 nights stay there - bedsheets and towels were not changed. I was expecting at least one change as most other hotel's eco option included at least one change in 3 days. I had itch and rash - not sure if it was due to the bedsheets. Maybe the Peak Namba should consider housekeeping service every x days? Location was ok.
Response from Property: Thank you for your valuable feedback! We're glad to hear that you were happy with the facilities such as the dining area, microwave, full-sized fridge, and washing machine. However, we apologize for the inconvenience caused by the lack of housekeeping service during your stay. We understand your concerns and will take your suggestion into consideration about providing housekeeping service every few days. Your feedback is important to us, and we will work on improving our services to enhance the guest experience. Thank you again for staying with us, and we hope to have the chance to host you again in the future!
Guest User
The Peak Namba A
Stayed in Apr 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Jun 3, 2024
The rooms are suitable for groups. Located about 10 minutes from the station, there are all electrical appliances, a soft bed, and a coffee table for sitting and eating. and the room has a city view
Response from Property: Thank for the comment and looking forward to seeing you again in the future.
Guest User
The Peak Namba C
Stayed in Oct 2024
Family
3 review
9.0/10
Great
Posted on Nov 27, 2024
The place is equipped with everything you might need; a kitchen, plates and utensils, microwave, fridge+freezer, washing machine+laundry powder, etc. The room was not spotless but it was clean.
Response from Property: Thank you for your feedback! We're glad to hear that you found the place well-equipped with all the essentials for a comfortable stay. We appreciate your comment regarding the cleanliness and will strive to ensure an even higher standard for future guests. We hope to have the opportunity to host you again! 😊
Guest User
The Peak Namba B
Stayed in Oct 2024
Family
6 review
10/10
Outstanding
Posted on Nov 19, 2024
Very happy with the stay, room size is reasonable, 1 single bed and 1 small double bed, for big size ppl the double bed maybe a bit small for them, but the bed and pillow are super comfortable. The hotel is located at a very strategic place, 6 mins walk from Ebisucho station, walking distance to Namba station very convenient, foods and shopping area easy to access. Will book again in the future.
Response from Property: Thank you for your detailed feedback! We're delighted to hear that you were happy with your stay and found the room size and location convenient. We're glad you enjoyed the comfortable bed and pillow as well. Your comments about the double bed size are noted, and we appreciate your understanding. We look forward to welcoming you again in the future! 😊
remid
One-Bedroom Apartment
Stayed in Mar 2024
Couple
4 review
8.0/10
Very Good
Posted on May 6, 2024
Me and my boyfriend loved our staying here, especially the location is perfect even at late night. We were very satisfied with bathtub and kitchen. The room was big enough for two people. But I am not sure it can be enough for three people. We used laundry machine however with using google translate. So I hope they can provide english descriptions. The double sized bed makes noise whenever I move. So if you are too sensitive about noise, be aware of that. Over all, Amazing view! Highly recommended 🫶🏻 Definitely going to stay here again.
Response from Property: Thank for the comment and sorry about your bad experience.We will continue to improve our foreign language translations and equipment. Thank you for your suggestions.Looking forward to see you again in the future.
Mrs Thao
One-Bedroom Apartment
Stayed in Apr 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on May 6, 2024
Good good see you again. The hotel is very good. Please remember to stop by
Response from Property: Thank for the comment and looking forward to see you again in the future.
Jye91
The Peak Namba A
Stayed in Aug 2024
Traveling with friends
1 review
9.0/10
Great
Posted on Sep 24, 2024
Everything is good . Maybe in the city so the space is limited . Nearby to namba . Just walk around . But if walk from subway station need around 15 minutes - 20 minutes And the bed a bit small even is double bed If u are big size like me , will feel narrow . Got fridge , got washing machine , hair dryer . Ok la the house . Overall I give 8 marks /10
Response from Property: Thank you for your feedback! We're glad to hear that you enjoyed your stay and found the amenities like the fridge, washing machine, and hairdryer useful. We appreciate your note about the distance from the subway station and the bed size; we'll keep this in mind for future improvements. Thank you for the 8/10 rating, and we hope to welcome you back again soon!
Guest User
The Peak Namba C
Stayed in May 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on Jun 29, 2024
Loved it!! It was so cozy, the neighbourhood was great lots of food! Will definitely come back
Response from Property: Thank you very much for your appreciation. We hope to have the opportunity to serve you again next time.