Minn Umeda East Reviews

Response from Property: Thank you very much for staying at Minn Umeda East. We are truly honored and delighted to have received so many kind words from you. We are especially pleased to hear that you were satisfied with our location and facilities.We are also delighted that the amenities we provide—such as kitchenware, a washing machine, and the bathroom drying function—contributed to your comfortable stay. We strive to provide service with all our hearts to ensure our guests have a wonderful trip, so receiving such high praise is a great source of encouragement for us.We hope you will choose to stay with us again the next time you visit Osaka. We sincerely look forward to welcoming you back.The Minn Umeda East Team

Response from Property: We sincerely thank you for staying at Minn Higashi-Umeda. We are delighted to hear that you were satisfied with our apartment-style accommodation. Furthermore, your feedback that you will choose us again without hesitation is a great source of strength for all our staff. We also appreciate your comments regarding nearby restaurants. With the convenient supermarket ‘Life’ and Tenma Market nearby, we highly recommend them as the perfect places to enjoy local cuisine. We are also very happy to hear that you found the accessibility to bus stops and the station convenient. We sincerely look forward to being able to assist you on your next trip to Osaka. Sincerely, The Staff of Minn Higashi-Umeda

Response from Property: Thank you so much for your stay at Minn Higashi-Umeda Hotel. We are delighted to learn that you were satisfied with the convenient transportation, elevator speed, and staff service. Your comfortable stay is our greatest motivation. We will continue to strive to provide even better service and sincerely look forward to your next visit. All staff at Minn Higashi-Umeda

Response from Property: この度はMinn東梅田にご宿泊いただき、誠にありがとうございます。ご家族でのご滞在に便利な設備やロケーションについてご満足いただけたとのお言葉、大変嬉しく思います。私たちは快適なホテルステイを提供するために、ケトルや洗濯機といった設備を整え、さまざまなお客様のニーズにお応えできるよう日々努めております。次回のご宿泊を心よりお待ちしております。Minn東梅田クルー一同

Response from Property: Thank you very much for staying with us at Minn Higashi-Umeda. We are delighted to hear that you enjoyed our space and interior design. We are also honored that you highly valued our convenient location near Umeda and Osaka Station. We strive daily to ensure all our guests have a comfortable stay. We sincerely look forward to welcoming you back. The Minn Higashi-Umeda Crew

Response from Property: Thank you very much for choosing Minn Higashi-Umeda. We sincerely appreciate the valuable feedback you shared during your stay. We apologize for the fact that our location did not meet your expectations. Minn Higashi-Umeda is situated in a quiet area, surrounded by attractions where you can experience the local atmosphere. Additionally, accessibility to downtown Osaka is relatively good, so we hope you will enjoy the charm of our location from a different perspective this time. We sincerely look forward to your next visit. Sincerely, The Staff of Minn Higashi-Umeda

Response from Property: We sincerely thank you for choosing to stay at Minn Higashi-Umeda. We are delighted to hear you were satisfied with our location and facilities designed for extended stays. However, we deeply apologise for any inconvenience caused by the inadequate cleaning. Providing clean rooms is our utmost priority, and we take your feedback seriously. We will strive to improve our service. We shall endeavour to ensure your next stay is more comfortable and look forward to welcoming you back. The Minn Higashi-Umeda Crew

Response from Property: Thank you very much for staying at Minn Higashi Umeda. We appreciate you taking the time to send us a reply. We are very pleased to hear your compliments about our hotel facilities.On the other hand, we appreciate your comments about the accessibility, the view of the rooms, and the service. In order to achieve paperless and efficient operations, we have adopted a self check-in/out policy, which minimizes the need for luggage storage and housekeeping services. While these policies are environmentally conscious, we will continue to make further improvements to ensure that our guests have a pleasant stay.We will do our best to provide you with a more satisfying stay next time. We look forward to serving you again. The entire Minn Higashi-Umeda Crew

Response from Property: Thank you very much for your stay at our hotel and for taking the time to write a review. We are very pleased to hear that you had a pleasant stay with us.　　Regarding your comment about the microwave oven, we have one in the room. Please refer to the minn umeda-north website for more information about the room facilities. We will also consider the lavender machine as an issue to be addressed in the future.Your direct words and comments are most precious to us, and are a source of encouragement for us at the hotel. We will continue our efforts to be a hotel that is loved by everyone, and we look forward to your continued patronage.We sincerely look forward to welcoming you again.

Response from Property: Thank you so much for your stay at Minn Higashi-Umeda. We are delighted to know that you were satisfied with the spaciousness and cleanliness of your room. We also appreciate your praise for the friendly service of our staff. However, we sincerely apologize for the discomfort caused by the unpleasant odor emanating from the bathroom drain. We will take your feedback to heart and strive to create a more comfortable stay. We will continue our efforts and look forward to providing an even more comfortable stay for everyone next time. We sincerely hope to welcome you back again. All staff at Minn Higashi-Umeda

Response from Property: Thank you very much for staying at Minn Higashi-Umeda. We are delighted to receive your valuable feedback that you felt "comfortable, like being at home." We are also pleased that you found the convenience of the convenience stores and supermarkets around the hotel to be a plus. On the other hand, thank you for your comments regarding the provision of laundry detergent and seasonings, as well as your observations about the distance from the station. While we strive to provide comprehensive self-service within our facilities, we also aim to operate with environmental considerations in mind. We take your feedback seriously and will consider improvements for the future. We look forward to seeing you again. Minn Higashi-Umeda Crew

Response from Property: Thank you for your stay at Minn Higashi-Umeda Hotel. We are delighted to know that you were satisfied with the price, facilities, and surrounding environment. We sincerely apologize for any inconvenience caused by the check-in system. We are actively promoting paperless and efficient self-service and will continue to improve in the future to provide you with a more comfortable stay. We sincerely look forward to your next visit. All staff at Minn Higashi-Umeda

Response from Property: Thank you very much for staying at Minn Higashi-Umeda. We are very pleased that you appreciated our location and the convenience of our restaurants. However, we sincerely apologize for any inconvenience you experienced regarding the cleanliness of your room and the service provided by our staff. We will strive to further improve our room cleaning services to create a more comfortable environment for our guests. We will also aim to provide clearer and more courteous service at the front desk and by our staff. We have introduced paperless procedures and self-check-in as part of our efforts to be environmentally conscious, and we apologize again for any inconvenience this may have caused you. We take your feedback very seriously and will do our best to make further improvements. If you give us the opportunity to welcome you again, we would like to welcome you back with the issues we have addressed. Thank you very much for your valuable feedback. Minn Higashi-Umeda Crew

Response from Property: Thank you very much for staying at Minn Higashi-Umeda. We are delighted to hear that you were satisfied with the cleanliness and excellent facilities of our hotel. We apologize for any inconvenience caused by the difficulties you experienced with check-in and unlocking the doors. However, we are relieved to hear that our staff's prompt response ensured you had a worry-free stay. As part of our efforts to go paperless and enhance security, our hotel uses a digital system for self-check-in and check-out, and we will continue to strive to provide clear and easy-to-understand explanations. We look forward to welcoming you back again. Minn Higashi-Umeda Crew