1. I wasn't receiving check-in verification on my phone. After repeated communication with Ctrip, I received a reminder regarding Chinese tourists.
2. I contacted Ctrip about renewing my reservation, and they said everything was settled. Then, I went out in my slippers to take out the trash and was locked out. I had to contact Ctrip again to coordinate.
3. I entered the room and was in the bathroom when the door suddenly opened. The cleaning staff told me to check out. My privacy was violated, and as a single woman, I immediately felt unsafe. Although the cleaning staff apologized and Ctrip said they would follow up, I asked for a check-out fee and compensation. Ctrip said it was unacceptable and gave me 300 points. 4. At 1:30 a.m. that evening, the fire alarm blared, and everyone in the building left. It turned out to be caused by an Indian cooking. After the alarm went away, a Chinese person showed me that he had received a text message from the hotel instructing him to evacuate.
5. I still haven't received the text message, even in such an urgent situation.
6. The app can't find my accommodation information, so I'll contact Ctrip again.
7. I'm still extending my stay and disagree with the 300 yuan compensation offered by Ctrip.
Hope anyone who sees this can offer some help and advice.
Finally, back to the apartment. Given Norway's high costs and the generally expensive food, living in an apartment is an ideal option. It's just that the cooking stove stopped working again today.
The rest of the hardware is fine. However, considering many factors, please allow me to offer this as a relatively objective assessment.
I continue to demand legal and reasonable compensation from Ctrip. This situation is supported by both Chinese and Norwegian legislation.
Original TextTranslation provided by Google