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Verified reviews
Location9.0
Amenities6.1
Service6.9
Cleanliness7.2
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All reviews(116)
Positive reviews(96)
Reviews with photos/video(38)
Great location(45)
Clean and tidy(23)
Convenient location(21)
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Friendly host(9)
Nice sea view(4)
Negative reviews(20)
DimDimych
Standard Room
Stayed in Feb 2026
Family
3 review
6.0/10
Posted on Mar 30, 2026
I highly recommend visiting the restaurant "Terrassa". It's located just 50 meters down the road from the hotel. The prices are affordable, the portions are generous, and the food is delicious.
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АнастасияRR
Standard Room
Stayed in Feb 2026
Couple
10 review
3.0/10
Posted on Mar 15, 2026
The convenient location is the only upside. The room only has a bed, a wardrobe, and a mirror – that's it. There's no table, no kettle. Hot water is available in the next building, in a very dirty bottle (with mold). The staff are pleasant and helpful. But the main reason I wouldn't recommend this hotel to anyone is the bed bugs. I was bitten terribly during the night. The bites were very painful and itchy all over my body: legs, arms, stomach, and ear. I took medication and applied ointment, and the pain and itching subsided after 5 days. The bedding and mattress were dirty. There are no panes or screens on the window.
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Guest User
Standard Room
Stayed in Jan 2026
Couple
1 review
8.5/10
Very good
Posted on Feb 23, 2026
Everything was good, except there was no hot water. But the cold water wasn't too cold, so you could still take a decent shower :)
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Elena mikl
Standard Room
Stayed in Jan 2026
Traveling with friends
16 review
7.5/10
Posted on Feb 13, 2026
The hotel is located just 100 meters from the pier where the whale shark boats depart. There are shops and cafes nearby, which is very convenient. The room is small but clean. Be aware, there is no soap, toilet paper, toothbrushes, shampoo, etc., in the room, only 1 towel. You can ask for hot water downstairs, and they won't refuse. The hotel is next to the road, so if your window faces that way, it's very noisy. Overall, it's perfectly fine for an overnight stay.
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Guest User
Twin Room
Stayed in Jan 2026
Traveling with friends
6 review
8.5/10
Very good
Posted on Feb 12, 2026
Super convenient location—just five minutes away from the whale shark briefing area. The staff is very helpful and friendly. The rooms are a bit small, but the beds are actually very comfortable. Just a heads up: the hotel is near the main road, so it gets quite noisy from the trucks. But for the proximity to the sharks, it's totally worth it!
Guest User
Triple Room
Stayed in Jan 2026
Couple
4 review
8.5/10
Very good
Posted on Mar 17, 2026
Great place to spend a night between your flights, has everything you need and just a walking distance from the airport which is very convenient
Guest User
Standard Room
Stayed in Jan 2026
Solo traveler
10 review
8.5/10
Very good
Posted on Feb 18, 2026
Stayed here for just one night. The hotel didn't provide the room type I booked, which was disappointing. They really need to upgrade their tech skills as the staff struggled with basic internet tasks, leading to poor service. Remember to wake up at 4 AM to queue for tickets – the whale shark ticket booth is just a 3-minute walk to the left when you exit the hotel. The local folks were very friendly, and luckily, we got to see the whale sharks the next day (it had been closed for two days straight due to a typhoon).
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NikGri
Standard Room
Stayed in Dec 2025
Solo traveler
22 review
7.5/10
Posted on Feb 1, 2026
I only needed a hotel for one night, close to where you swim with whale sharks. It's a 3-minute walk away. That's the main pro, but also the main con. Since the hotel is right by the highway, noise in your room is guaranteed. Even though my room faced the ocean, it didn't help much. Falling asleep was a problem, and you need to get up early for the sharks. Minimal amenities. There wasn't even toilet paper. 😁 When I checked in, I looked for Wi-Fi and couldn't find it. But the next morning, as I was leaving, I saw a router. I checked for the network – it was there. I went back to my room, and it picked up the signal. Where was it before?
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Guest User
Standard Room
Stayed in Dec 2025
Family
19 review
8.5/10
Very good
Posted on Feb 1, 2026
We read a lot of negative reviews about the hotel but decided to take a chance. For the price, it's a perfectly decent hotel. It doesn't look like much from the outside, but the rooms are fine and clean. The internet is pretty good. There's no hot water, but that's mentioned in the description. The entrance for shark swimming is just 100 meters away. It gets crowded before lunch, but after that, only a few tourists remain in Tanawan, so you can swim peacefully outside the shark area or go to the waterfall, which is about 3 km from the hotel (it closes at 3:30 PM). Since the hotel (like most in Tanawan) is located along the road, it can be noisy, so try to get a room not facing the road.
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André MI
Standard Room
Stayed in Dec 2025
Solo traveler
19 review
8.0/10
Very good
Posted on Jan 9, 2026
I arrived a day before my whale shark encounter. The bus ride from Cebu took 4 hours there and 4.5 hours back. I didn't want to spend the whole day on a bus, so I decided to stay overnight at this hotel, and I'm very glad I did. I didn't expect much from the hotel, having read the reviews, but it turned out to be perfectly fine for my needs. It even had an ocean view, and they didn't ask for a deposit. I was prepared for the outlets, having bought an adapter in advance. The next day, I went to see the whale sharks at 4:30 AM, as the locals recommended, and was surprised to see hundreds of people already there, brought by tour companies. The organization wasn't entirely clear to me, but unexpectedly, a local volunteer appeared and guided me through the whole process. I got room 35, went back to the hotel, and returned by 6 AM. Then, everything happened. I'm thrilled, I didn't even expect it to be so good.
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6/10
Guest User
Triple Room
Stayed in Nov 2025
Family
15 review
4.5/10
Posted on Dec 7, 2025
It s just good location to see whale but nothing around to go. Service so bad. If you ask something they will be answer no we can’t no we haven’t .. hotel is so old there is no water in toilet.
Anonymous User
Twin Room
Stayed in Oct 2025
Traveling with friends
11 review
3.5/10
Posted on Dec 12, 2025
This’s kind of room for rent for a monthly! It’s not a hotel. Everything is manually system. Don’t have WiFi in the room and public area, have at the lobby(which is not look like the lobby at all) only!!!!!!!!! Don’t have hair dryer! The owner and staff use to smoke at the lobby area and if you get the room at 1st floor of course your room will fully smell of the smoking!!! The famous words of the owner here is “we don’t have mam” even the water also don’t have, need to buy 🫢 I definitely cannot call this place as a hotel!
Ps. The picture is when I was checking in at the place!
Guest User
Triple Room
Stayed in Feb 2026
Family
4 review
7.0/10
Posted on Apr 4, 2026
Convenient location, close to the sharks, which is why we chose this hotel. Minimum amenities – no toilet paper, soap, or working flush in the toilet. But the linen was clean. It's close to the road, so cars are loud all night, plus the air conditioning is very noisy. Okay for one night.
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燕字诀
Triple Room
Stayed in Feb 2026
Traveling with friends
4 review
7.0/10
Posted on Mar 26, 2026
The dog kept was barking whole night.
Hate to mention that it lacked shower head too.
The room got bugs crawling here and there :/
Overall it was the people who were pleasant.
Friendly owners, but the stay was horrible due to exterior factor.
Please step up the game. Hope to see improvement in my next visit.
Guest User
Twin Room
Stayed in Jan 2026
Couple
5 review
5.5/10
Posted on Feb 28, 2026
The hotel's biggest plus is its proximity to the shark center – literally a 2-minute walk.
The room itself was acceptably clean – the bedding, floor, and bathroom fixtures were spotless. However, the mirrors and other surfaces looked like they hadn't been wiped down in ages, and the door handles were rusty.
As for amenities, this might be one of the most basic hotels I've ever stayed in. There's no showerhead in the shower, just a faucet in the wall. The toilet flush involves scooping water from a bucket. There's only cold water (sometimes lukewarm during the day, probably from the sun). No toilet paper or soap was provided – thankfully, there was at least a towel! There's a wardrobe, but not a single hanger.
There is air conditioning, but it's an ancient monoblock unit in the wall with only two settings: cold and off (meaning you have to unplug it to turn it off). The window consists of rotating glass louvers, so it can't be sealed tightly.
We asked at reception for some hot water for our thermos, but they said they didn't have any, so we had to go to a nearby restaurant.
The staff wasn't great. We arrived late at night, early in the morning, and were immediately yelled at upon arrival that we couldn't check in until 2 PM. This was despite the fact that we had paid for the previous day and had clearly stated our arrival time in the booking comments. Eventually, another staff member came, sorted it out, and checked us in.