Romantik Hotel Walhalla

On our way back from Berlin we stayed here – never again. At check-in they tried to charge more than their own website (only corrected after I insisted). The lounge bar was full, the restaurant overpriced (€9.50 for a simple glass of wine). Room comfort was poor: bad beds, useless pillows, no coffee/tea facilities. At check-out I was told they “could have brought a kettle” – with plain hot water only. This is not hospitality, just box-ticking.

Stayed for two night on a biz trip. Had the deluxe room. Very generous size and huge bathrooms. On site parking was great. Breakfast was delicious with heaps of options. Had dinner in the restaurant one night / also very good. Great hotel right in the old town.

We were ‘walk-in’ customers, whilst on our way from Sweden to Austria by car. We were first given a room at G/F level, tue room access was via the restaurant courtyard - nice room BUT suddenly having FOURTEEN (14) noisy people seated immediately in front of our room door is outrageous ! We asked for a room change and were moved to a 1/F level room: given the ambient warm temperatures and zero ventilation in the room, we opened the window only to have to listen to some staff members talking loudly nonstop - this at 11 pm !!! We did have an excellent dinner at the hotel restaurant - unfortunately our waiter had this drama-attitude - acting like a robot, talking to customers as if they are a burden - rather than him being aware that it us who enable him to have a salary - to add insult to injury - that-man didn’t even have the common garden courtesy of saying ‘thank you’ when given a nice tip. Thee is nothing ‘romantic’ about this hotel - the hardware is ok - it is the staff attitude that leaves a lot to be desired: cold, arrogant and with a very Teutonic attitude