Hotels near Water Park, Oswiecim County

Very good hotel, nice moment but the contact with the owner was difficult and not really appropriate... No phone, only text, responding 30min later, giving us bad codes for our room and our infos to others clients...

The hotel is literally across the street from the airport terminal next to the parking garage. Super nice hotel. The staff at reception were extremely professional, good English and helpful. Sort of odd layout in lobby but found the elevator easy enough. The room was easy to find and extremely clean. I do not think I ever was in a hotel room with such crisp sheet. The bed was perfect for me and I had a great nights sleep. The tv pilot was difficult to figure out and no instruction card. Bathroom was a tub with shower which was very modern. My only complaint is that there is no free coffe/tea in the lobby but next to reception in the corner is a little shop area with all sorts of item to buy. I even saw towels so not sure if you wanted an extra towel you would have to pay for it? My toothbrush was packed in my suitcase and I asked for a “ forgot my toothbrush” as most hotels have forgot item complementary but here was directed to the little store to buy one. I felt this was shabby for a Hilton. Otherwise my stay for a night between flights was excellent.

I booked this hotel mainly for convenience to get to Auschwitz for a 9.30am tour, but I also wanted to treat myself to the superior double room & the spa the evening before. Firstly, there were 2 single beds rather than a double (see photo) and they said sometimes in Poland a ”double” refers to 2 singles. It's misleading and I find it odd they're not more clear, especially as they must've had similar complaints about this before, so beware! Secondly, I went down to the spa to spend time in the sauna and jacuzzi but the area was drafty because the door to a strange patio area was open. I think this is where the outdoor pool normally is but there was nothing there but a couple of chairs and an umbrella, so this was another let down. Thirdly, and the worst thing of all, was the breakfast. Awful all round, I've only ever had as bad a breakfast once before and that was in a Travelodge. The coffee was bland, the choice of food was limited, a lot of the spread was cheaply presented and nothing like the photos, so beware. Worst of all was the fruit which was rancid, literally. See my photo, it's quite unbelievable. Also, rather disappointingly, I was looking forward to having a pint in the cellar bar but I discovered it was only open certain evenings, I was gutted, nothing seemed to be going right here. The only reason I gave this 2 star rather than 1 was because of the dinner. I had purchased it as part of a package with the room and had it in a restaurant attached to the hotel. After reading the menu for a while the waitress told me I needed another menu for the package deal so of course I was suspicious. I've taken a photo of this menu as you should be aware the choice is limited. I ordered the zur, dumplings & tiramisu. For all I know it was all defrosted but to be fair it tasted really good, so this was a saving grace. Anyway, please beware of my points, its not a great hotel but it is just a 5-10 minute taxi ride to Auschwitz (1) so it is convenient, though there will be closer smaller hotels or B&B's that are a closer walking distance I'm sure. I have been totally transparent with this review and often I wish hotels could do the same, please don't be surprised if your stay is not as good as you expected.