Hotel Hakuba Berghaus

I simply don't understand how this hotel can operate. The hygiene is appalling: dust and solid debris around the bed, even urine stains under the toilet seat. It gave me a psychological trauma; everything felt filthy. The lighting design is terrible: the placement of the lights is unreasonable, the lighting itself is dim, there are many dark corners, the whole space is stuffy and oppressive, and the bedside lamp has severe flicker. The room is stuffy: it's freezing outside, and only air conditioning can solve the problem. The interior design is unreasonable: there are few electrical outlets, their locations are strange, and some don't even work. The table itself is small, and it's piled with a bunch of useless things, making it impossible to move. There's no decent chair, so sitting next to it is uncomfortable. There's almost no soundproofing; you can clearly hear the sound of slippers walking on the wooden floor outside. Even the food is unpalatable, with a pre-made smell, and it doesn't taste fresh. The toilet doesn't have an exhaust fan, and the sink is too narrow, causing water to splash when the faucet is turned on, and you bump your head while brushing your teeth. So many problems. This was supposedly designed by an architect? This architect must be incredibly incompetent; is he even Japanese? So a bunch of flaws

The service is very good. The room is very clean. Everything else is very good except for the price.