Guest User
December 13, 2023
The cottage was nicely appointed, comfortable and had a great landscape view. Our host, although friendly, overall made us feel that as guests, we were not important. Simple items that should have been available for us in the cottage, had to be requested by us. The cottage's website promoted and continues to state “We also offer 2 or 3-course catered dinners. (Extra charges apply and we request 24-hours’ notice)”. However, when we asked for this on our arrival, we were told it was not available to us at any time during our 3-night stay, despite it being a major factor in our choice of accommodation, to celebrate a mile-stone occasion. The host was aware of our immense disappointment but offered no alternative. We ended up going into the near by town, something we could have done from any other local accommodation. This stay failed to meet our expectations, that had been created by its promotional information both online and repeated in its informational folder. It was the most disappointing of our nine North Island stays, where other host did not raise hopes only to shatter them by not delivering what they said they would. Based on our experience here, we could not recommend it.