Guest Reviews of Best Western Plus Ottawa City Centre
8.3/10
Very good
118 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.4
Amenities8.2
Service8.2
Cleanliness8.5
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All reviews(118)
Positive reviews(17)
Reviews with photos/video(3)
Awesome rooms(7)
Awesome stay(6)
Clean and tidy(5)
Friendly host(5)
Negative reviews(1)
Guest User
Two Queen Room
Stayed in Jan 2026
Other
1 review
8.5/10
Very good
Posted on Feb 23, 2026
Very clean room,friendly and helpful staff. Trip .com offers great low prices. Been staying at best western plus for a while now.🌟🌟🌟🌟🌟
Guest User
Queen Room
Stayed in Jan 2026
Business traveler
51 review
8.0/10
Very good
Posted on Feb 19, 2026
Had an great stay with quick check-in experience here. Staff were nice and friendly.
Room was very clean, comfy and modern. It seems like a safe neighbourhood. Near multiplied bus stops, it is convenient to use public transit to get around .
Alicia York-Bird
Queen Room
Stayed in Oct 2025
Traveling with friends
29 review
8.5/10
Very good
Posted on Dec 8, 2025
I've stayed here several times now, as the location is very convenient when I'm travelling to this area.
The hotel is nice enough and the rooms are nicely decorated; the mattress is very comfortable!
Check in and out is always speedy and professional, which is highly appreciated.
Guest User
King Room
Stayed in Aug 2025
Family
1 review
10/10
Outstanding
Posted on Sep 11, 2025
Older but very comfortable hotel. Enjoyed my stay. Staff friendly and helpful.
Leglessbird
Two Queen Room
Stayed in Feb 2025
Family
1 review
9.0/10
Great
Posted on Mar 12, 2025
Nice stay, suitable for family to stay and do your own cooking
ぼくつるた
Two Queen Room with Kitchenette
Stayed in Jun 2025
Family
42 review
8.0/10
Very good
Posted on Jul 13, 2025
It was close to the center of Ottawa and was convenient for transportation. The room was well-cleaned. One thing I found strange was that I had to re-register my Trio.com details, which took a long time to check in.
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Yuanyuandema
Two Queen Room
Stayed in Apr 2025
Family
8 review
7.7/10
Good
Posted on Jun 2, 2025
BW is a Canadian economy hotel chain. The rooms are quite large and there is an elevator. The restaurant is on B1. The breakfast is a set meal, which is relatively simple. The farmer's cheese is the best.
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6/7
Guest User
Queen Room
Stayed in Aug 2025
Family
7 review
5.0/10
Posted on Oct 4, 2025
The room was spacious. Cleanliness was so-so. The biggest complaint was the lack of drinking water. The tap water was undrinkable; we had to buy it outside.
The paid breakfast didn't even include bread. We ended up paying 7.90 Canadian dollars for two people and only got four slices! A large bag of sliced bread at the supermarket only costs 3.60 Canadian dollars!
Advantages: Free parking, convenient for shopping at the supermarket.
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Guest User
Two Queen Room with Kitchenette
Stayed in Jun 2025
Traveling with friends
7 review
9.5/10
Amazing
Posted on Jul 25, 2025
The room is large, with a simple kitchen and tableware, you can cook some simple food, clean and tidy, relatively close to every attraction, free parking.
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Guest User
Two Double Room
Stayed in May 2025
Family
11 review
10/10
Outstanding
Posted on Jul 28, 2025
Clean and comfortable, friendly reception staff
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Guest User
Two Queen Room with Kitchenette
Stayed in Nov 2023
Family
13 review
10/10
Outstanding
Posted on Jan 4, 2024
A particularly good check-in experience. The front desk is friendly. They can cook, which solves the embarrassment of not being able to find food on Christmas Eve. The air conditioner in the room is a bit loud. This is the only drawback.