F9061ALkims
March 27, 2024
We visited Summer Lodge for Sunday lunch to celebrate a birthday. The positives were that the service was, as always, excellent and the restaurant coped well with my wife 's dairy free diet. The deserts were also very well made. There are unfortunately some negatives. The lamb was very tough and full of gristle. Not a good cut of meat. A view I know that was shared with other diners in the restaurant. The parsnips were also very undercooked and almost inedible. The other slight problem we had is that some of the tables are very close together and a loud party of 4 was positioned inches from us making conversation all but impossible. Very odd as the restaurant was far from full. It was also disappointing that the best tables in the conservatory, that overlook the very well kept garden, had been laid for afternoon tea and were not available for lunch guests. Disabled guest should also be aware that the hotel is not step free and there appeared to be no allocated disabled parking spaces. Parking was difficult. We have been visiting Summer for many years for special occasions. This was by far our most disappointing visit. It will no longer be at the top of our list. We sent the general manager an E-Mail sharing our concerns and we received a holding E-Mail saying that he would respond to us. He never did. Hence this review.