Amazon Guest House

Thought this would be a good location, but for some reason we were moved to a house down the road, far further away from where we thought we would be. The main house smelled like dog, and the place we stayed was pretty bad. Awful decor, a shower that doesn't work properly and out of date food in the room. Curtains were supposed to be blackout but the blackout lining had peeled off so we were up as soon as the sun was up. Poor customer service - the house has off road parking but we had to move the car three times, once while we were out in Oxford and had to return to do so. We knew from other reviews that it was going to be bad, but it was REALLY bad.

Hotel room was as described but very dated and the light did not work. Ok for a basic trip not spending much time in the room

The place was so disappointing, we ended up leaving in the early hours of the morning, because we weren't able to sleep there anyway. The place is incredibly noisy, with people constantly coming and going throughout the night. The room, advertised as a double, actually contained three beds in a way that clearly violated all fire safety codes. All beds had thin and incredibly creaky mattresses, with every move you make causing yet more noise. Check-in was also terrible and took nearly an hour. The lady checking people in couldn't do anything without a live video call with her boss, and spent almost the entire time we were checking unsuccessfully trying to get a card machine to work.

I took a chance on this property due to the cheap rates, and assumed that the property couldn’t actually be as negative as the reviews made out. However, I was proved wrong. The ‘hotel’ was actually a HMO located near the advertised property, the front door or which seemed to be left permanently unlocked. I was taken to a room at the top of a staircase, making my way past racks of clothes in the corridor (presumably from short/long term lets) to a room with 3 single beds in it and a broken fridge. The whole room was exceptionally dirty, with a curtain that didn’t cover the window and multiple roach traps dotted around the room. The room stank of smoke, and the shared toilets and bathrooms had broken fixtures and fittings. I can easily imagine many people would’ve felt unsafe. Upon complaining I was ‘moved’ to a different property altogether a 10 minute walk away - for which the address was written on a piece of paper for me and then I was provided directions. How this property has a 3-star is completely beyond me, and I would strongly recommend you avoid staying here.

Upon arrival we thought we had come to a hostels, realising we had no choice but to stop here as other places in the area was fully booked. The pictures on the web site must of been taken sometime ago as it now resembles a horror movie. Me and my husband thought there was a possibility of us getting mugged or raped through the night. The kettel kept switching itself on and off and the shower got legionnaires writen all over it. We did survive the ordeal but never again will we make this mistake. If you do book after reading this GOOD LUCK XX.

The dirtiest hotel I have ever been in. It was that dirty we booked into an hotel. Avoid this place like the plague.

Property is well located in Cowley, surrounded by restaurants and walking distance to the center. The hotel is ill maintained, the room is not comfortable, the TV did not work, it was not very clean, in summary, we expected more for the price we paid. Would not return

Good position, close to buses, supermarket and food places to eat. Clean Is a good word... but not for this place...lot of work to do about that