Luxurious & Modern Home

This was the second Airbnb I booked on Ctrip during my trip to the UK. Because of the issues with the Edinburgh Airbnb, I was quite apprehensive before checking in. Fortunately, the address was correct, and the check-in process was clear. However, upon entering the room, I discovered another problem: the platform described it as a two-bedroom, one-living room, one-bathroom room, but it actually only had one bedroom – another description error. Thankfully, the proactive service from the Ctrip concierge made me feel welcome even while far from home! (Aside from the misrepresentation, the room was generally very nice, with all the necessary amenities, and it was clean and comfortable.)