Ma Villa Khao Yai

The room was beautiful, the view was great, and the staff were lovely and warm. It's suitable for both couples and families.

The room was very spacious with high ceilings and a beautiful view. It was clean, service was great, and breakfast offered a wide variety of options.

Quiet and peaceful, with a few insects. Good service. Limited food options, mostly à la carte and a simple breakfast of eggs, sausages, and congee, but it was all very delicious.

Christmas Day (Dec 25, 2025) I booked a Deluxe room but was given a Standard room upon arrival. The hotel had issues checking in another guest and upgraded her to the Deluxe room I had booked, essentially downgrading me to a Standard room. Here are the details of what happened: I arrived at the accommodation around 7:30 PM on Christmas Day (Dec 25, 2025). At the reception, there was another female guest checking in before me. While I was waiting in line to check in: - I overheard that the female guest had booked a room (if I understood correctly, it was likely a Standard room, but she couldn't check in). It seemed she had successfully booked through Agoda, but the hotel informed her that the room type she booked was full. - A three-party discussion ensued to resolve the issue (between 1. the hotel, 2. Agoda, and 3. the female guest). The hotel stated there was one Deluxe room left, and if the female guest wanted to stay in it, she would need to pay an additional 400 baht. - However, after the three-party discussion, it was decided that the hotel would allow the female guest to stay in the Deluxe room without paying the extra fee (I'm unsure if this was Agoda's responsibility or the hotel's compensation). - After the female guest received her room key, I proceeded to check in. After getting my key and entering the room, I discovered that it was not the room type I had booked. I immediately informed the hotel reception. The staff then tried to retrieve the Deluxe room from the female guest, but she was already showering. - The front desk staff called to consult with management and I overheard them instructing the staff to refund me. At this point, it was nearly 8:00 PM, leaving me with no options. I felt completely cornered. I don't understand why the hotel would give the room I booked to another guest as an upgrade. - If I'm not mistaken, I suspect there might have been a mistake in the hotel's data entry. Perhaps the hotel incorrectly marked my Deluxe room booking as a Standard room, which then conflicted with the female guest's booking, leading to her being upgraded to the room I had reserved because her own booked room was full.

The bathroom wasn't very clean, but overall it was good.

The morning atmosphere was lovely!