HSR Gil

This was the worst hotel experience of my life! You could hear everything happening in the neighboring rooms – people snoring and even couples being intimate morning, noon, and night. The walls were so thin it felt like we were right there with them! The cleaning service was nonexistent; no housekeeping staff came by at all. The hotel attracts a lot of partygoers, so sleeping was impossible between midnight and 4 AM unless you managed to block out the sound of loud music or couples in the throes of passion. We weren’t informed that the rest of the hotel would be closed for the season, so I was expecting a reception desk and a bar, neither of which were available. We only had access to the room. To top it all off, I was unfairly accused of making noise in my room, when it was actually coming from the room behind us. This left me feeling embarrassed and exhausted from the lack of sleep. Overall, it was a horrible stay, and I strongly advise against booking this hotel!

Room was incredibly clean. The Staff (considering it was the off season) did all they could to ensure that i had the best stay possible. The air conditioning worked a treat and i had a great time.

It was the preseason and only the rooms at HRGil were to be used. Kettle and fridge in the room, which was great. The mattress was soft and for my back not suitable. 2 days there were no orher guests on the lamdong, but when all rooms are fullyvbooked, the nousr increases. The wall seems to be made of a paper lining, you can hear your neighbor snore, turn in the bed, warch TV etc. At 1-2 am guys return from drinking beer and so its noisy, one wakes up from sleeping. There are no rules or curtesy to be quiet towards other sleeping guests. This will stop me from returning. Unfortunately.

I had a very disappointing experience at HSR Gil. Our stay started poorly when the first room we were given had an ant infestation and we had to request a new room immediately. After moving rooms, the guests next door began shouting at us from their balcony and banging on the shared wall. Instead of addressing the situation, the hotel called our room and threatened that we could be removed and that the police might be called, even though we had not caused any disturbance. Overall, the experience felt very uncomfortable and unsupported, and I would not recommend this hotel based on how these issues were handled.

Beds are not comfy, balcony views are not great, shower in room 301 is definitely due an upgrade, but room was cleaned daily, reception is lovely and modern, pool is clean and refreshing, staff are lovely.

The room was basic but passable. Good value overall.

lovely hotel and friendly staff i would definitely re book this hotel again it's spotless and staff keep it well maintained and clean .. the sound loungers where hosed and cleaned everynight drinks where good

Location was spot on. Basic but only stayed four nights, nice and clean and comfortable. Would definitely stay again.

Booked room for one asking for a good view, the hotel was half empty when arrived, they offered to upgrade for "bigger room with sea view" as mine with a mountain view. did it after a day it was exact same room different view. Most terrible was that there was no air conditioning, when asked for help the offered a glass of ice.